Business Analyst for Information Technology

Business Analyst for Information Technology & Decision Support Analysis

Location: Office of Sponsored Projects
Regular/Temporary: Regular
Job ID: 607120
Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.



Special Information

This position is posted as Business Analyst for Information Technology & Decision Support Analysis, which is a working title. The NAU system title for this position is Business Analyst.

This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.

Job Description

This role undertakes crucial ITS-related tasks within the OSP including staff-user technology support (hardware and software), campus-wide technology for researchers (software and user-accesses), software and system-level support (e.g., Cayuse, PeopleSoft, Grant Forward) for key OSP technologies and tools, intra- and internet development/maintenance support, along with design and upkeep of OSP and VPR shared drives, device procurement, integration, backups, security, and cyber-protections. In addition, this role performs as a key conduit between the OVPR/OSP and central IST services and support teams.

Job Functions:

• OSP Staff user Technology support - 40%
  • Including hardware, software, permissions, report writing, and queries.
• Campus-wide Integrations & Technology Support for Research Faculty/Staff - 25%
• Inter & Intranet Development, Maintenance, & Support for OSP and Campus - 20%
• Design & Upkeep of OSP Shared Drives, Integrations, Backups, Security, and Cyberprotections - 10%
• Other - 5%
  • Other related duties as assigned, included targeted projects and technologybased productivity analysis.

Minimum Qualifications

• Bachelor's degree in related field; AND
• 1-2 years of relevant experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Experience in the use and support of technologies in a business or academic environment.

Knowledge, Skills, & Abilities

Knowledge

• Working knowledge of tools, processes, and policies of NAU business intelligence and operations.
• Knowledge of divisional business goals and strategies to achieve and maintain growth.
• Basic knowledge of software design methodologies and database principles.
• Basic knowledge of integrated student information systems.
• Basic knowledge within a core business line processes, policies, procedures.

Skills

• Strong customer service skills.
• Developing elicitation and facilitation skills.
• Professional email and telephone etiquette.
• Interpersonal and networking skills.
• Organizational and project management skills.

Abilities

• Approaches change and new situations as positive opportunities for learning or growth.
• Analyzes and documents basic business processes, makes recommendations for streamlining/improving processes.
• Balances competing priorities.
• Demonstrates problem solving, organizational, and analytical capabilities.
• Analyzes daily, routine business situations and anticipates issues.
• Communicates effectively.
• Promotes a diverse, inclusive environment.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Anticipated salary range is $47,634 to $59,542. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

April 11, 2023 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.



To apply, visit https://hr.peoplesoft.nau.edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=607120&PostingSeq=1



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