Recruitment and Retention Specialist

Department
School of Business-Office

The College of Business at Metropolitan State University of Denver is seeking a self-motivated, highly organized, and outcomes-driven Recruitment and Retention Specialist to represent the College of Business in our community. Reporting to the Advising Coordinator, the Recruitment and Retention Specialist is responsible for increasing enrollment at the College of Business through recruitment and retention efforts that lead to student completion. By implementing the college's recruitment and retention strategies, the primary duties and responsibilities of this position include: developing and leading outreach activities on campus and at area community colleges, high schools, and in local communities that increase awareness of the College of Business and generate applications that meet recruitment targets, and; working with college advisors, faculty, administration, and university staff on initiatives and projects that promote student retention and completion. This role requires excellent customer service skills and the ability to interact comfortably with a broad range of stakeholders. This role requires reliable transportation around the Denver Metro area, including to locations that may not be well-served by transit.

The University is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups.

Duties/Responsibilities

Student Recruitment Efforts 60%)

• Build relationships with faculty, advisors, and other personnel at high schools and community colleges that lead to clear pathways from high school to the community colleges, to the College of Business.
  
  
• Represent the College of Business at events on and off campus, such as: campus fairs, community college and high school events, and interscholastic competitions (e.g., FBLA, DECA)
  
  
• Develop and host events on and off campus for potential students and their parents, high school and community college faculty and advisors, and other individuals and groups as appropriate to promote and engage the community
  
  
• Lead initiatives using University resources to develop, maintain, and improve informational and promotional materials, including print fliers, letters, web content, and the college’s social media platforms.
  
  
• Identify strategies that will expand on current recruitment, outreach, and promotion initiatives
  
  

Student Retention and Completion Strategies (20%)

• Manage all aspects of registration events, welcome week events, early alert campaigns, and other student-success efforts that increase retention.
  
  
• Organize college events that promote and support opportunities for student enrichment and engagement, and career readiness preparation.
  
  
• Represent the College of Business at University-wide efforts that foster student success and promote student engagement.
  
  
• Engage student organizations and alumni with retention and completion events.
  
  

Academic Advising Support (15%)

• Accurately communicate university and College of Business degree requirements, transfer processes and agreements.
  
  
• Utilize advising-based systems and communicate with faculty (especially for introductory courses) to identify students who are at-risk of not returning to the university or who are not reaching program-specific milestones.
  
  
• Represent the College of Business at University-wide efforts to foster student success and registration events.
  
  

Professional Development and other duties assigned (5%)

Required Qualifications

• Bachelor’s degree, preferably in Marketing, Sales, Entrepreneurship, Education, or similar
  
  
• Experience working with college students or youth in an event-planning and/or outreach capacity
  
  
• Demonstrated organizational skills and attention to detail
  
  
• Reliable transportation around the Denver Metro area, including to locations that may not be well-served by transit
  
  
• Demonstrated results from providing exceptional customer service experience, with a focus on the ability to interact comfortably with a broad range of stakeholders
  
  
• Proficiency with Microsoft Office Suite programs, specifically Excel and Word
  
  

Preferred Qualifications

• Master’s degree in Higher Education, Education, Marketing, Sales, Entrepreneurship, or similar
  
  
• Knowledge of Colorado and Denver Metro secondary and post-secondary environment; or Career and Technical Education pathways
  
  
• Experience using computer-based student information system(s) (e.g. Ellucian Banner, PeopleSoft, CampusVue, Student Success Collaborative, etc.)
  
  
• Experience with digital media, including social media, in a professional context
  
  
• Bilingual (English/Spanish)
  
  
• Experience working with and/or being sensitive to the educational needs of a diverse urban population
  
  
• Desire and commitment to working within and supporting a welcoming and cohesive team dynamic
  
  

Core Work Hours

Monday – Friday, 8:00 am – 5:00 pm.

Due to the nature of the work, this position requires flexibility for on campus, in person, and on-site visits at high schools, community colleges, and other recruiting event venues. Remote work may be available but no more than one or two days a week. Some evening or weekend work may be required. This role requires reliable transportation around the Denver Metro area, including to locations that may not be well-served by transit.

Instructions to Apply

For full consideration, please submit the following documents:

1. Resume
2. Cover letter

For best consideration, apply by April 18, 2023 at 11:59 PM MST.

External applications must be submitted through the university's online application system, www.msudenver.edu/careers. Select "Begin Your Job Search," then search for JR100563.

Internal applicants must apply through their existing MSU Denver Workday profile. Open Workday and search 'Find Jobs' to apply internally.

Applications that do not contain all required documents may not receive full consideration.

Official transcripts will be required of the candidate selected for hire.

Salary for Announcement

The hiring range for this position is $48,000 - $54,000. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, experience, training, and qualifications.

MSU Denver offers excellent benefits that include medical, dental, retirement, tuition benefit, RTD pass, and more. For a brief overview of these options, please visit the benefits section below.

Closing Date

Open Until Filled

Posting RepresentativeTanya Rogowsky

Posting Representative Emailtrogowsk@msudenver.edu

Benefits

MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Employee Benefits Offerings

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.