Field of Study (FoS) Success Coach (6 positions)

Field of Study (FoS) Success Coach (6 positions)

Southwestern Community College District

Work Site: 900 Otay Lakes Road, Chula Vista, CA 91910

Department: Counseling & Student Support Programs

District Values
Incumbents in District positions are expected to exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Responsibilities:
(Continued employment contingent upon funding)

Under the direction of the Director of Student Support Programs, serve as the main point of contact for a field of study (FoS)/Pathway to support a student success team. Provide case management and referral services to students enrolled in the assigned field of study/meta major. This may include a variety of complex technical and varied clerical work related to academic/Instructional support and student services; provide technical and clerical support to faculty and staff; provide diverse information and assistance to students, staff, faculty, managers, and the general public regarding various student services and instructional support functions, services, and activities. The coach will collaborate and coordinate with Success Team members to engage counselors, faculty, and staff in the design and implementation of student-centered interventions to support student success and equity.
REPRESENTATIVE DUTIES: The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business/district needs and changing business/district practices.

1. Provide triage services to students enrolled in the assigned field of study including setting up counseling appointments for students enrolled in the assigned FoS.
2. Collaborate with the success team to meet regularly with the assigned FoS Dean, lead faculty from instruction and student services; plan assigned Pathway/FoS Orientation; plan student engagement activities; collaborate with career & transfer connections to facilitate career related exposure opportunities; support collaboration between success team, FoS faculty and Marketing regarding program communication and upcoming changes; maintain a FoS canvas course shell and implement pathway/FoS specific communication using Starfish and Canvas platforms.
3. Monitor Pathway/Field of Study specific data related to student success, retention, and equity gaps.
4. Collaborate with others to implement aligned efforts including directing students to academic support programs and services; increasing faculty participation using Starfish Early Alert or similar program and providing students with strategies for academic success.
5. Work closely with counseling faculty in FoS/Pathway to track SEP and student progress, design interventions to support student success and address equity gaps.
6. Participate in selection and/or engagement of Peer Mentors/Pathway Navigators in success team efforts.
7. Prepare Year-End Success Team Report for assigned FoS/Pathway.
8. Serve as the assigned FoS/Pathway SARS and SARS call administrator or similar technology solution; add and maintain counselor master schedules; maintain and update user information; provide training and assistance to users; input and maintain information in system; extract information and assemble materials as requested for events and activities; prepare various reports.
9. Perform related duties and responsibilities as required.

Knowledge and Abilities:
MUST HAVE KNOWLEDGE OF:

• Student Centered & Equity Minded Case Management.
• District organizational structure, operations, policies, and objectives
• Student services program and activities.
• Instructional support programs and services.
• Pertinent State, federal, and program area policies, rules, and regulations including applicable sections of the State Education Code and state and federal regulations and guidelines concerning international students, financial aid, college admission, and other student services.
• Principles and procedures of financial and statistical record-keeping
• Conflict mediation.
• Public Speaking.
• Modern office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases
• Interpersonal skills using tact, patience, and courtesy.
• Methods and techniques of report preparation. Oral and written communication skills
• English usage, spelling, grammar, and punctuation

MUST HAVE ABILITY TO:

• Perform a variety of complex clerical and varied technical work in support of Pathways/Fields of Study operations and activities.
• Organize and manage multiple tasks while working in a high traffic environment.
• Understand, explain, and apply laws, rules, regulations, and policies related to various college programs and student services.
• Manage healthy conflict to resolve issues in alignment with College mission and goals.
• Operate office equipment including computers and supporting electronic/computerized word processing, spreadsheet, and database applications.
• Type and/or enter data at a rate of speed necessary for successful job performance.
• Learn and adapt to changing technology and equipment used in the performance of assigned duties.
• Maintain accurate and complete records and prepare reports.
• Train and provide work guidance to student workers and hourly staff.
• Work independently with limited direction.
• Plan and organize work to meet schedules and deadlines.
• Analyze situations accurately and adopt an effective course of action work effectively with frequent interruptions.
• Work with and exhibit sensitivity to understanding the needs of diverse, minoritized student populations in a community college.
• Communicate clearly and concisely, both orally and in writing.

Education and Experience:
Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to a bachelor’s degree in business, psychology or other related field AND
Two (2) years of increasingly responsible experience in a student services, academic/instructional support or higher education setting involving frequent student contact that demonstrates a basic knowledge and understanding of both instructional and student services.

Minimum Qualifications: (Faculty and Academic Administrator Positions Only)


Desirable Qualifications:
Possession of a valid Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and First Aid certification.

Salary
Range 28, Steps 1-7, $5,368.79-$6,792.81. Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.

Start Date

As soon as the successful candidate is identified and following the subsequent governing board approval.

Screening Deadline
All application materials must be received on-line at https://jobs.swccd.edu. Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on Friday, January 13, 2023 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review. Re-advertised deadline of 11:59 p.m. on Friday, March 31, 2023.

Work Schedule:
Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately). Work schedule may be adjusted to meet the needs of the office.Successful candidate may be assigned to any of the campus sites (Chula Vista, National City, Otay Mesa, and/or San Ysidro).

Additional Information:
We regret we are unable to accept faxed, e-mailed, mailed, or hand delivered application materials. Only complete application materials submitted through SWC online system will be accepted. To complete and submit your application for this position, please visit our online employment website at https://jobs.swccd.edu. All required information must be submitted online before the review date and time indicated on the job posting.

A confirmation number will be assigned if your application packet has been successfully submitted. Assistance with the online application process is available through the Human Resources Office at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619) 482-6395 or e-mail to employment@swccd.edu.

It is the sole responsibility of the applicant to ensure that all application materials are received by the review deadline date. A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become District property, will not be returned, will not be copied, and will be considered for this opening only.

Candidates selected for employment with Southwestern Community College District must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

In addition to the above, for Faculty/Administrator positions (only), successful candidate must submit official (sealed) college transcripts confirming date degree conferred and/or a valid CA Community College Credential.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, Southwestern Community College District will make reasonable accommodations for individuals with disabilities.

The Southwestern Community College District shall not discriminate against any person in employment or in any program affiliated with the District on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Notice of Availability of the Annual Security Report - Southwestern College is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website at https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/">https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/.

If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the SWC College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.

The report contains information regarding campus security and personal safety including topics such as: crime prevention; public safety authority; crime reporting policies; programs to prevent dating violence, domestic violence, sexual assault, and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from the campus.

This information is required by law and is provided by the SWC College Police Department.

Drug and Alcohol Abuse Prevention Plan (DAAPP) - More information about the DAAPP, including the Drug Free Environment and Drug Prevention Program Policy and Procedure and Biennial report can be found in the Health and Safety Section of the campus Consumer Information page ( http://www.swccd.edu/index.aspx?page=1084)

To apply, visit: https://jobs.swccd.edu/postings/4197





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