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AV SUPERVISOR

Employer
University of Wisconsin-Madison
Location
Wisconsin, United States
Salary
Salary Not Specified
Date posted
Mar 27, 2023
Salary:

Minimum $29.43 HOURLY
Depending on Qualifications
This is a full-time appointment. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

Job Summary:

This position provides audiovisual (AV), sound, and lighting coordination and support (to include operating, monitoring, maintaining, converting, and designing) to in-person, virtual, and hybrid meetings, conferences, events, and live performances at the Pyle Center, Fluno Center, Wisconsin School of Business (Grainger Hall), and other locations for events conducted by the Wisconsin Union and other campus partners. The AV Supervisor will take the lead, with the assistance of others within the Wisconsin Union Event Operations Team, to install, wire, test, and maintain the audio reinforcement, data projection, video production, room control, and transmission systems used in support of event operations. The AV Supervisor will spend time coordinating, setting up, planning, scheduling, troubleshooting, maintaining, and tracking inventory of multimedia equipment; will be proactive in monitoring and evaluating AV services to external and internal customers; and will recommend any necessary changes to management. The AV Supervisor will guide the daily activities of the AV staff by assigning work, evaluating performance, resolving or escalating personnel issues, and making recommendations on potential new hires after assessing the qualifications of applicants.

Responsibilities:

Designs, installs, and implements large, highly complex, and non-routine audio-visual (AV) hardware, software, and associated systems. Leads the preparation of rooms, venues, or events with proper AV equipment to ensure proper functionality and security according to client requests and business needs. Develops and schedules operational work plans for AV Technicians and functional area staff to ensure that departmental standards and expectations are realized.
  • 15% Sets up, installs, upgrades, configures, troubleshoots, adjusts, and connects complex audio, visual, lighting, computer equipment, and peripherals in various environments for events, academic instruction, or meetings according to established requirements and requests
  • 10% Assists with the development and scheduling of operational work plans for performance checks and lights adjustments
  • 15% Schedules logistics and secures resources for new installations of audio-visual equipment
  • 15% Tests, maintains, and provides recommendations for alternative hardware and software options to ensure proper functionality, security requirements, and business needs are met
  • 10% Provides consultation and answers questions regarding AV equipment and functionality to individuals and groups based on set materials and standards
  • 10% Guides the daily activities of an information technology staff by assigning work, evaluating performance, and developing documentation
  • 5% Resolves or escalates personnel issues, makes recommendations on applicants after assessing the qualifications of potential new hires, and makes recommendations on the selection of applicants
  • 5% Serves as the initial supervisor point of contact on escalated customer services requests or production issues, either resolving or escalating the requests or issues
  • 5% Prepares and distributes reports on assigned unit's performance, recommending adjustments to operational procedures to improve the effectiveness of programs and services
  • 10% Provides Audio-Visual oversight at the Wisconsin School of Business (Grainger Hall)
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Associate's Degree

Qualifications:

* Three or more years of experience in an event-based audiovisual field required- Required
Ability to read electronic schematics and mechanical drawings- Required
*Ability to program, install and integrate various multimedia components- Required
*Flexibility with schedule- Required
* Supervisory experience- Preferred

License/Certification:

Required
Drivers License - Valid and Meets UW Risk Management Standards

Work Schedule:

Monday - Friday 7am-3pm

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable


Additional Information:

The Wisconsin Union operates four buildings (Memorial Union, Union South, Pyle Center and Fluno Center) and additional Coffee shops and deli's on the UW-Madison campus. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by twenty-two food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $45 million dollars.

Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

How to Apply:

To apply for this position, please click on the "" button. You will be asked to upload a resume and cover letter as a part of the application process. Please outline your relevant work experience as it relates to the qualifications.

Contact:

Rod Rotar
rod.rotar@wisc.edu
608-263-5596
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

AV Technician Supervisor(IT011)

Department(s):

A96-WISCONSIN UNION/CONFCTRS/PYLE EVENTS SVCS

Employment Class:

University Staff-Ongoing

Job Number:

276673-CP



The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Mar 27 2023 Central Daylight Time
Applications Close: Apr 17 2023 11:55 PM Central Daylight Time

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