Senior Salesforce Developer - ISC Application

Senior Salesforce Developer - ISC Application & Information Services (Hybrid Eligible)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination or a University authorized exemption is a requirement for all positions at the University of Pennsylvania. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Senior Salesforce Developer - ISC Application & Information Services (Hybrid Eligible)

Job Profile Title
Application Developer Senior

Job Description Summary
Information Systems & Computing (ISC) is the University of Pennsylvania's central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn's numerous Schools and Centers build their unique tools and capabilities.

ISC's 270-plus employees work closely with the University's IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn's IT community, faculty, staff and students in support of an environment of discovery and progress.

ISC's focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals.

Learn more about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/

The Application & Information Services (AIS) Group is responsible for planning, acquiring, developing, and maintaining the university's core business and student support systems.

AIS is seeking a skilled Salesforce Developer to join our Custom Solutions/Integrations team. This role will be responsible for designing and developing customized solutions within the Salesforce platform, including workflows, custom objects, Apex, Visualforce, and Lightning components. The Salesforce Developer will collaborate with cross-functional teams to identify, develop, and deploy new features and functionality, as well as maintain and enhance existing functionality

Job Description

Primary Responsibilities:

• Design and develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and University goals.
  
• Collaborate with cross-functional teams to identify, develop, and deploy new features and functionality.
  
• Develop and maintain Workflows and custom Apex code, Visualforce pages, and Lightning components.
  
• Build integrations between Salesforce and external systems using Talend and Openshift.
  
• Create and maintain system documentation, including technical specifications and test plans.
  
• Participate in code reviews, and ensure code and configurations adhere to Salesforce development best practices and coding standards.
  
• Troubleshoot and resolve issues related to Salesforce applications and integrations.
  
• Stay current with Salesforce updates and new technologies, and make recommendations for their adoption.
  
• Provide occasional on call support outside of business hours.
  

Qualifications:

Bachelor's degree in Computer Science, Engineering, Information Science or related field) and 3 to 5 years of experience or an equivalent combination of education and experience is required.

Required Skills:

• At least 3 years of experience developing on the Salesforce platform, including Flows, Apex, Visualforce, and Lightning components.
  
• Strong understanding of Salesforce platform functionality, including Sales Cloud, Service Cloud, and Marketing Cloud.
  
• Understanding of Salesforce data models such as HEDA and NPSP.
  
• Experience with data integration/API platforms such as Talend and Openshift.
  
• Familiarity with Agile development methodologies.
  
• Strong analytical and problem-solving skills.
  
• Excellent written and verbal communication skills.
  
• Ability to work collaboratively in a team environment.
  
• Experience executing all levels of testing (Unit, System, Integration, Regression.)
  
• Experience working on mission critical, highly available solutions requiring occasional on call support outside of business hours.
  

Desired but not required skills

• Experience as a senior level software developer in a higher education institution and/or in support of fundraising.
  
• Salesforce Certifications - Administrator and Platform Developer
  

Targeted Pay Range: $61,046- $125,000

This Targeted Pay Range is only applicable to this job posting.

All salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
Information Systems and Computing

Pay Range
$61,046.00 - $132,906.66
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
  

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3401-Walnut-Street-BC-Wing---2nd-Floor/Senior-Salesforce-Developer---ISC-Application---Information-Services--Hybrid-Eligible-_JR00069696-1



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