Online Programs Student Specialist

Hiring Department

College of Engineering

Job Description

Mizzou Engineering is seeking a highly motivated Student Specialist to recruit students into online degree seeking programs in the College of Engineering. The position will market the opportunities and support student questions and processes, as a member of the recruitment and retention team.

Responsibilities will include:

• Identify potential students (MS, BS, Certificate), including internal Engineering undergraduate students with some graduate credit (dual credit) who are taking industry jobs and may benefit from online Engineering MS and ME degrees; and collaboration with college/campus/system level recruitment and marketing efforts, especially with Missouri Online.
• Answer general questions about processes at MU, especially for students who have never enrolled at MU before. Follow up with online students who are not making progress or have failed to enroll in classes, etc. Ensure communication to online students at least every 30 days. Provide additional communications and support for online students.
• Check degree program requirements so that students can be advised of remaining requirements for each program (MS, BS, Certificate). Work with students to make sure forms (M1, M2, M3, etc.) are filled out and submitted in a timely manner. Make sure our online MS students are interacting with a faculty advisor when needed.
• Act as staff advisor for online graduate students. Assist graduate faculty in advising online MS students. This person would be the main point of contact for coursework only students. The main point of contact for thesis students would still be the graduate faculty member supervising the student research; but this position would provide assistance with fielding questions and reaching out to students to encourage them to make progress toward online courses and enrollment.
• Help with scheduling, including determination for which courses should be scheduled based on student needs and college resources, and promoting awareness of online course offerings to students.
• Additional duties as assigned.

Knowledge, Skills, and Abilities:

• Well-developed verbal and written communication skills
• Strong interpersonal and customer service skills
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent time management and organizational skills with the ability to handle multiple tasks simultaneously

Salary

$17.43 to $24.80 hourly, commensurate with education and experience
Grade: GGS8
University Title: Student Recruitment Specialist Senior
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

8 a.m.-5 p.m. Monday through Friday, with occasional evening or weekends
This position may be eligible for a scheduled hybrid (on-site and remote) work environment following a training period.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Experience in student services, support, recruitment or Advising in Higher Education

Application Materials

MU Application, Resume, Cover Letter

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version

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