Student Finance Officer

Alliant International University is a professional practice University committed to excellence in four areas: Education for Professional Practice, Scholarship, Multicultural and International Competence and Community Engagement. The University provides students with the highest quality of education through excellence and innovation in academic scholarship, applied training and research, and community service, particularly to underserved populations. Through its Mission, the University's goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues. Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students, faculty.

Our Mission:
Alliant International University prepares students for professional careers of service and leadership, and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

Our Vision:
An inclusive world empowered by Alliant alumni.

Position Summary:

The Student Finance Officer (SFO), under the direction of the Associate Director of Student Finance, provides assistance to prospective and continuing students in understanding the policies and procedures of financial aid programs, and the interpretation and compliance of federal regulations – Title IV federal and state financial aid. The incumbent must possess an excellent knowledge of and demonstrated ability to administer generally accepted practices with regard to financial aid, in compliance with applicable regulations. In addition, the SFO is responsible for providing assistance to prospective and continuing students with student account inquiries. The incumbent must possess excellent interpersonal and oral/written communication skills and relate well to a broad variety of constituencies.

Starting Salary: $51,000

Minimum Qualifications:

Education: Bachelor’s degree from an accredited four year college or university, or equivalent experience in Financial Aid and/or Accounting/Student Accounting roles.

Experience: Two (2) years of experience in Financial Aid, Student Business Services, or similar environment. Knowledge of state and federal student financial aid program. Higher education work experience required.

Certifications, Licenses, etc.: None

Skills:

• Proficient computer skills with Microsoft Office applications, as well as Campus Nexus or other equivalent SIS database preferred.

• Strong interpersonal and customer service skills.

• Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background.

• Proven ability to work effectively as a team player.

• Highly motivated, focused and results oriented.

• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.

• Ability to manage multiple tasks according to required deadlines and maintain composure under high stress conditions.

• Ability to be optimistic, positive, and supportive in all interactions with others.

• High level of accuracy and attention to detail.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Counsel potential and current students and their families on all phases of the financial aid process. This includes program availability, application information and processes, eligibility determination, financial aid disbursement, federal, state regulatory requirements, and institutional policies.

• Respond to written and oral student finance requests, ensuring students understand their financial status and advise them accordingly.

• Provide guidance on institutional, state and federal policies and procedures.

• Proactively contact students via phone, email, and portal to ensure a student is financially cleared.

• Notify and request necessary documents from students through telephone, email, and portal notifications.

• Maintain current knowledge of federal regulations, state requirements and institutional policies pertaining to eligibility determination.

• Interface with other Departments – Admissions, Registrar, and Academic Departments in regard to assisting students and providing guidance on financial aid requirements.

• Maintain working knowledge of federal policies/procedures through on-going training to stay current on the frequent regulatory changes associated with federal financial aid programs.

• Provide instructions to students on how to use the portal, read and understand documents, set up payment arrangements, and accept payments.

Job Description – Student Finance Officer

• Be a point-person for cash and check receipts on-campus. Assist in bank deposits and submitting backup to Student Business Services.

• Assist walk-ins when necessary and manage schedule of phone, in-person, and videoconferencing appointments.

• Review students for unpaid aid and research issues to assist in timely disbursements.

• Assist in on-campus admissions and student services events including open houses and orientations.

• Perform other related tasks, projects, and duties as required, assigned, or directed.

Supervisory Responsibility:

Direct Reports: None

Indirect Reports: None

Internal: Interacts with supervisor to receive direction and instructions and/or review of work results. Works with other constituents within the University in regard to students enrollment and advising. Works closely with other team members including the FAA team, SBS, the Associate and Director of Student Finance.

External: Works daily with students and their families to explain and assist with the federal and state financial aid application and disbursement processes.

Primary Work Location, Hours & Travel Requirements:

Office Location: On Campus

Work Hours: Standard office hours, infrequently may be asked to work evenings or weekends.

Travel: Infrequent

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Work environment is in a standard office setting. Frequently exposed to low to moderate noise, various odors, temperature changes, and equipment with moving parts, including but not limited to computers, phones, printers, and other standard office equipment.

Background Check Requirements:
Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.

Additional Information:
Anti-Discrimination Policy: Alliant International University prohibits unlawful discrimination, harassment or retaliation in its educational programs, services and activities, and in employment practices, including but not limited to internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors, use of contractors and consultants, and in its admission or access thereto, on the basis of race, ethnicity, national origin or descent, color, creed, religion, sex, age, marital status, disability (including physical, disease, psychiatric or psychological disability), medical condition, pregnancy, veteran status, sexual orientation, gender identification or expression, hair style or texture associated with race, or any other characteristics protected by applicable law.

Alliant International University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.
Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

Applicants with disabilities and applicants who require assistance completing an application may contact Human Resources at humanresources@alliant.edu or 858-635-4509.

The California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants . This notice is about the collection and use of your personal information. We encourage you to read this notice carefully.

Governing legislation: Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.

Alliant International University is a smoke and tobacco free environment.

Company: Alliant International University, Inc.

Country: United States of America

State/Region: Arizona

City: Phoenix

Postal Code: 85012

Job ID: 258299

Date: Apr 11, 2023

Location:

Phoenix, AZ, US, 85012