Online Student Specialist

Posting Details

Vacancy Number

S01456

Position Title

University Program Specialist

Working Title

Online Student Specialist

Competency Level

Contributing

Dept/School

Registrar - 30130

Primary Purpose of Organizational Unit

The Office of the Registrar supports UNCW’s mission by providing academic support services including student services and academic records management; degree and diploma processing; student academic information systems management; administration of regulations and policies of the Faculty Senate, academic eligibility of athletes and, as prescribed in the policies of the university and the Code of the University of North Carolina, maintenance of archives; and system-wide reporting (in collaboration with the Office of Institutional Research) of enrollment, courses and degrees awarded.

College

Enrollment Affairs Admin - 30100 College

College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Main UNCW Campus

Brief Summary of Work for this Position

The Online Student Specialist consults with university partners on effective student records and registration administration for Online Accelerated Programs ( OAP ) at UNCW . The role serves as the primary liaison and decision maker in the Office of the Registrar for OAP issues across the university. This position provides data reporting and assessment for partners; interprets and applies relevant policies and modifies processes in response to OAP -specific situations; articulates and posts standard and non-standard transfer credit for OAP students; manages OAP academic calendar; maintains accuracy of degree audits including applying degree exceptions to student records. The Online Student Specialist assures timely processing of graduation checks and degree posting for OAP students as well as contributes to the mission and overall goals of the Office of the Registrar.

Minimum Education and Experience Requirements

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred education, professional skills and experience

-College graduate or significant previous higher education work experience in a related area

-Demonstration of initiative, independent problem resolution, and adaptability to new and non-standard challenges

-Previous higher education work experience and familiarity with bachelor-degree design and requirements

-Previous work with admissions, academic advising, project management, or systems support is valued

-Familiarity with online education, bachelor and master degree design and requirements is valued

-Understanding of transfer policies and articulation practices, knowledge of university and program curriculum and degree requirements

-Ability to manage multiple event timelines and deadlines

-Highly developed written and verbal communication skills

-Willingness to work non-traditional hours including weekends and evenings in support of student and program needs

Required Certifications or licensure

n/a

Recruitment Range

$38,000 - $42,840

FTE

1.0 (40 hours per week)

Months Per Year

12 Months

Work Days

Monday - Friday, occasional weekend and nights

Work Hours

8:00AM - 5:00PM, flexibility required

Type of Position

Permanent

Anticipated Ending Date if Time-Limited

Position Number

7960

Job Posting Date

10/11/2021

Posting Close Date

11/05/2021

Number of Openings

Single Incumbent

Special Notes to Applicants

PLEASE NOTE : This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.

You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting

https://jobs.uncw.edu/postings/21619
Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. List of 3 Professional References

Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn of this opportunity with UNC Wilmington (2021)?
   • UNCW Website
   • UNCW Facebook Page
   • UNCW Linkedin Page
   • UNCW Twitter Account
   • UNCW Employee Referral
   • Chronicle of Higher Education
   • Craigslist
   • Diverse Issues in Higher Education
   • Glassdoor
   • Higher Ed Jobs
   • Hispanic Outlook
   • Indeed
   • Inside Higher Ed
   • North Carolina Job Network
   • Women In Higher Education
   • Other