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Food Service Supervisor (2 positions) (1185)

Northern Illinois University
Illinois, United States
Salary Not Specified
Posted Date
Mar 24, 2023
Position Summary

Employees at this level are responsible for the functional operation of a residential dining facility. They work under the general supervision of the Food Service Manager.

Essential Duties and Responsibilities

Planning – 5%
  • Plans and supervises the general housekeeping and sanitation of the kitchens, dining rooms, service areas, and adjacent areas.
  • As assigned, responsible for the requisitioning, receipt, storage and issuing of food, paper supplies, and detergents.
  • As assigned, coordinates monthly inventory of food and supplies.
Operations – 40%
  • Responsible for front of the house operations including, but not limited to, meal service, correct portion sizes, customer service, cleanliness, utilization of employees, and presentation.
  • As assigned, responsible for the preparation of production sheets.
  • Assists with supervision of food production, assuring food quality standards are being met through the adherence of standardized recipes and procedures.
  • Assists with the menu critique process.
  • Supervises service and clean-up, assuring that departmental standards are being met.
  • Prepares quality investigation reports as needed.
Personnel —15%
  • Responsible for supervising on-the-job training of all civil service employees.
  • Manages 2-6 subordinate civil service staff and a total of 5-50 student employees in the sanitation staff, production staff, and student staff.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning; assigning; and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Assists with the evaluation of employees.
  • Secures replacements for absent employees.
  • Assist with the front-of-the-house and back-of-the-house cleaning including bussing tables and the general cleaning of the seating area, washing pots and pans, sweeping, mopping, and wiping down equipment and food contact surfaces. – 20%
  • Performs the duties of all supervised employees when staffing needs warrant such

activities. – 15%
  • Perform related duties as assigned. – 5%
Minimum Required Qualifications (Civil Service)

  1. High school diploma or equivalent.

  1. Ability to supervise.

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

Specialty Factors (Civil Service)

Preferred Qualifications (Civil Service)

1. History of progressively more responsibility in food service.
2. Knowledge of use and operation of cleaning materials, methods and equipment.
3. Ability to read and write.
4. Ability to perform other related duties as assigned.
5. Ability to follow oral and written instructions and work independently.
6. Ability to apply common sense to carry out detailed instructions.
7. Good communication skills.
8. Good customer service skills.
9. Food Service Sanitation Certification

Minimum Required Qualifications (SPS)

Additional Requirements (SPS)

Preferred Qualifications (SPS)

Physical demands/requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:
  • stand;
  • walk;
  • use hands to finger, handle, or feel;
  • reach with hands and arms;
  • talk or hear.
The employee frequently is required to taste or smell.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color vision, and depth perception.

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date


Anticipated Appointment End Date

Percent of Staff Year


Standard Hours Per Week



$27,514.50 - $31,528.38/annual (based on 10-month appointment)

Hourly or Semi-monthly Pay Rate/Range

$17.00 - $19.48/hour

Earn Type


Application Procedure

Application Procedure

Application Procedure

Additional Position Details:
  • Click on Food Service Supervisor for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
  • Out-of-state candidates must establish Illinois residency within 180 calendar days after start date.
  • Employment is contingent upon the candidate passing a criminal background investigation. They may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Application Review Details:
  • Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, the part-time experience will be converted to a full-time equivalency to determine combined length of experience.
  • If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts or certifications.
  • After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
  • Please monitor your e-mail for further information regarding your application. Emails will be generated from and Please add these emails to your address book to ensure timely delivery of any future communication.
  • We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address and phone numbers. The information that you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.
Exam Details:
  • The Civil Service examination for this classification is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience and special credentials/qualifications (licenses, etc.). In order to determine an appropriate rating for each examination, a review of a résumé, cover letter, university/agency official employment application, college transcript, copies of license/certification and any other relevant material may be required.
  • Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
  • If eligible for Veteran’s Preference Points, DD214/ DD215/ NGB22/ DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
  • After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.
Special Instructions

Quick Link to Applicant

Is Background Check Required?


EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at .

Safety Information

NIU provides annual reports on campus security and fire safety.

Read the Annual Safety and Security Report. Contact the Ethics and Compliance Office at 815-753-1649 for a hard copy.

Read the Fire Safety Report . Contact the Department of Environmental Health and Safety at 815-753-0404 for a hard copy.
Applicant Documents
Required Documents
  1. Resume/Curriculum Vitae
Optional Documents
  1. Certifications/Licensure #1
  2. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a citizen or resident of the State of Illinois?
    • Yes
    • No
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  3. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response.)

    (Open Ended Question)

  4. * If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
    • Yes
    • No
    • Not Applicable

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