Data Analyst and Visualization Specialist, Institutional Effectiveness

Company Description:

Framingham State University was founded in 1839 for a singular purpose - meeting a public need to promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs and, while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, and working for Fortune 500 companies right here in Framingham. FSU is unapologetically a public institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs, in a highly personalized teaching environment. Our programs have expanded but our purpose and commitment to public education for the public good remain steadfast.

At FSU, we are deeply committed to inclusive excellence and strive to promote a culture of antiracism, encouraging a challenging yet collaborative learning environment, and providing culturally relevant education. FSU is designated as an emerging Hispanic-Serving Institution by the Hispanic Association of Colleges and Universities and also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. We are honored that our commitment earned FSU six Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

FSU currently enrolls about 3,000 undergraduate and 1,000 graduate and professional students, offers 39 undergraduate majors, and enrolls 41% BIPOC students in our undergraduate programs. Ideally situated between Boston and Worcester, FSU and the surrounding area are steeped in history, achievement, and innovation and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at www.framingham.edu/careers.

Job Description:

GENERAL STATEMENT OF DUTIES:

The Data Analyst and Visualization Specialist supports Institutional Research and will work with the Director of Institutional Research to support data-informed decision making at Framingham State University.

SUPERVISION EXERCISED:

N/A

SUPERVISION RECEIVED:

Director of Institutional Research

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

Essential Duties:

• Serve as Tableau Site Administrator: create prioritize and oversee project organization; review and certify content; manage user roles and permissions.
• Leverage Tableau to design, create, test, and maintain Tableau dashboards, perform data mining, identify trends, and develop data analysis that provide key stakeholders with insight, reports, dashboards, and views that enable and support data-driven decision making.
• Collaborate with ITS to establish data connections, data refresh schedules, and centralized data locations; develop scheduled and ad-hoc reports; explore single sign-on (SSO) access to Tableau.
• Work with IR Staff, ITS, and other functional offices to evaluate data files and ensure the integrity and accuracy of data extracted from various sources, including Banner, Qualtrics, and Starfish.
• Exercise analytical and design thinking to translate data into informative, usable reports and visuals.
• Pursue professional development and networking opportunities as related to data analytics; stay up to date on standards of practice on data integrity, quality, manipulations, and analytics; leverage resources available through vendors and industry.
• Assist with planning for expanded use of dashboards across the University to add value to data accessibility and usage.
• Develop and maintain documentation for access, data sources, dashboards, and reporting to ensure transparency and understanding across the university.
• Review existing data dissemination systems with an eye to improving them.
• Organize and lead training to key users on using reports and dashboard to evolve data analytics for department and university-wide engagement.
• Represent the Office of Institutional Research on campus standing committees.
• Provide ad hoc analytical support.
• Support Institutional and educational quality mechanisms including program review and strategic planning.

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's degree in a quantitative field.
• Experience in Tableau (or comparable visual analytics software), Microsoft Excel (including pivot tables).
• Proficiency in use of query and reporting analysis tools.
• Ability to work on multiple projects simultaneously with minimal supervision.
• Communication skills and judiciousness in the representation of data.
• Ability to meet deadlines.
• Strong attention to detail and accuracy.
• Multitasking and collaborative skills.

PREFERRED QUALIFICATIONS:

• 2+ years' experience in developing dashboards and reports using Tableau.
• Experience with data modeling and normalization.
• Familiarity with SQL and relational databases.

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Staff Associate. The salary range is $60,000-65,000.

This position is funded by a grant in the first year with a commitment from the university to fund the position in subsequent years.

It is the policy of Framingham State University that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by FSU, to be verified after a verbal offer of employment has been accepted, and before employment begins. Prospective employees may submit a request for a medical or religious exemption to the COVID-19 vaccination requirement to Human Resources.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement*,
• Names and contact information for three (3) professional references.

*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

For best consideration, application materials should be received by April 15, 2023. However, applications may continue to be reviewed until the position is filled.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.

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