Coordinator, Campus Tours

Position Details

Position Information

Requisition Number

S2542P

Home Org Name

Undergraduate Admissions

Division Name

VP for Enrollment Management

Position Title

Coordinator, Campus Tours

Job Class Code

AD41

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Unique opportunity to join the Auburn University Enrollment Management team as a Campus Tour Coordinator! This individual will coordinates and assist in all aspects of the Campus Tour program within Enrollment Services for prospective students and to enhance the image and mission of the University.

4 Reasons You’ll Love Being a Campus Tour Coordinator at AUBURN :

• Careers in Higher Education are reliably stable.
• Competitive retirement plan and benefits.
• Tuition assistance for yourself and dependents.
• Being a part of the life-changing work our students, faculty, and staff perform.

About Auburn: Auburn was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years! Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-for-auburn.

It’s a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you’re new to Auburn, we’d love to introduce you. If you’re already acquainted with Auburn, we’ll keep it simple: it’s time to come home!

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

Essential Functions

• Oversees the coordination of all facets of the daily operations of campus tours to include inputting campus tour data into Banner, making sure the visitor amount is correct, and compiles data and prepares reports for higher-level administration.
• Supervises front desk activities by overseeing students who assist in greeting all visitors, answering phone calls and questions, maintaining documents, and ensuring the supply of office documents.
• Analyzes campus visit feedback and advises higher-level administration on opportunities for enhancements and adjustments.
• Collaborates with campus partners in the planning and execution of events for various units on campus to enhance the reputation, scope, and influence of the University.
• Oversees and coordinates Undergraduate Admissions communication efforts with prospective students and parents as related to the campus tour experience.
• Develops and implements new processes as dictated by changes in University policies,
• procedures, and regulations.
• Co-Advises the Student Recruiter Organization alongside the Assistant Director of Campus Visit & Events.
• Regularly presents information sessions to prospective students and their guests.
• Performs other related duties as assigned by supervisor.

Minimum Qualifications

Minimum Qualifications

Bachelor’s degree in no specific discipline PLUS (3) years of experience in campus visit processes, admissions, and customer service.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

Knowledge of Auburn University campus visit processes.

Minimum Technology Skills

Minimum License and Certifications

None Required.

Desired Qualifications

Desired Qualifications

Posting Detail Information

Salary Range

$31,100-$43,500

Job Category

Administrative

Working Hours if Non-Traditional

City position is located in:

Auburn

State position is located:

Alabama

List any hazardous conditions or physical demands required by this position

Posting Date

03/21/2023

Closing Date

04/14/2023

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/36385
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter
3. Diversity Statement

Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
   • LinkedIn
   • AcademicKeys
   • The Chronicle of Higher Education
   • DiversityJobs
   • HigherEdJobs
   • HERC (Higher Education Recruitment Consortium)
   • Indeed
   • RecruitMilitary
   • The Tuskegee News
   • Professional organization or journal
   • Veterans Assistance Services
   • Disability Assistance Services
   • State Employment Service
   • Social Media
   • AU Job Bulletin
   • Notified by an Auburn employee
   • College or university Career Services
   • I went to the AU Employment Website directly (www.auemployment.com)
   • Other
2. * Please select the answer that best describes your current employment relationship with Auburn University:
   • Current full-time Auburn or AUM employee within probationary period
   • Current full-time Auburn or AUM employee outside of probationary period
   • Current part-time Auburn or AUM employee
   • Not an Auburn or AUM employee
3. * Do you have a four-year degree or higher from an accredited institution?
   • Yes
   • No
4. * Do you have a minimum of three (3) years' experience in campus visit processes, admissions, and customer service?
   • Yes
   • No