Director of Stadium Experience and Revenue Generation
- Employer
- Appalachian State University
- Location
- North Carolina, United States
- Salary
- Salary Not Specified
- Date posted
- Mar 20, 2023
View more
You need to sign in or create an account to save a job.
Position Title
Director of Stadium Experience and Revenue Generation
Position Number
097771
Department
Athletics Office - 120000
Description of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
- Bachelor’s degree or equivalent combination of education and experience, and 2-4 years of experience in customer relations, sales, stadium operations, or retail.
- Successful candidates must have exceptional interpersonal, oral and written communication skills; A qualified candidate will have highly developed organizational and management and problem-solving skills and must work accurately and efficiently in order to meet a multitude of deadlines and responsibilities. The ability to work well in a team environment is required.
- Customer service experience.
Essential Duties and Responsibilities
The Director of Stadium Experience and Revenue Generation is responsible for a variety of department revenue generation efforts and reports to the Senior Associate Athletics Director for Revenue Generation.
Concessions:
- Direct oversite of venue concessions/beverage operations
- Assist with premium seating areas concessions/beverage experience. Includes annual review, menu development, and supervision of any third-party vendors
- Direct supervision of part-time and volunteer staff for concessions
- Identify, hire and train temporary staff to ensure appropriate staff levels at each event
- Develop additional Grab-N-Go, and other point-of-sale locations at venues
- Ensure all appropriate health & safety standards are followed during the ordering, receiving, cooking, and cleaning process
- Responsible for inventory management
- Primary contact for third-party vendors (e.g., food trucks,
premium seating, etc.)
Retail:
- Coordinate with Senior Associate AD on self-operated merchandise model
- Assist with establishment and implementation of department retail strategies: including planning, forecasting, purchasing, and product development
- Accountable for game day in-venue retail operations
- Manage set-up, take down and logistical components of product movement
- Responsible for inventory management
- Identify, hire, and train temporary staff to ensure appropriate staff levels at each event
- Develop athletics department trade program; acquire additional business trade and reducing overall department expenses
- Work with business and other entities to acquire silent auction and related items for annual fundraising events
- Assist Senior Associate AD with licensing communication plan
Suggested Salary Range
Commensurate with experience
Physical Demands of Position
Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:
- Cover Letter
- Resume
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA /504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Quick Link
https://appstate.peopleadmin.com/postings/39282
097771
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert