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Assistant Director, Financial Aid Counselor

Appalachian State University
North Carolina, United States
Salary Not Specified
Posted Date
Feb 17, 2023

Position Title
Assistant Director, Financial Aid Counselor

Position Number

Office of Student Financial Aid & University Scholarships - 240500

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications
  • A Bachelor’s degree is required from an accredited college or university, as well as one year of general administrative experience involving public contact in a higher education setting.
  • Demonstrated experience with strong customer service skills, as well as excellent oral and written communication skills, are required.
License/Certification Required


Essential Duties and Responsibilities

The primary purpose of the Office of Student Financial Aid and University Scholarships is to assist students and families in securing the financial resources necessary to attend college. The major activities of this unit include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs available to Appalachian students.

The Assistant Director, Financial Aid Counselor completes the primary responsibilities above by:
  • Advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid.
  • Determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations; and performs other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs.
  • In carrying out the duties of this position, public speaking is often required in a variety of capacities.
  • This position may involve the supervision of permanent and/or temporary employees in one or more functional areas within the office.
  • An additional requirement of this position may be to review and enhance both written and visual forms of office communications.
Suggested Salary Range

Physical Demands of Position

Typical physical demands of professional position within university office area.

Special Instructions to Applicants

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:
  • Cover Letter
  • Resume
  • List of three professional references with contact information
AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

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