Assistant Director Advancement Operations

Posting Details

Posting Details

Job #
039551

Department Code
22001-2020

Department
Maxwell Dean's Office

Job Title
Assistant Director Advancement Operations

Location
Syracuse, NY

Pay Range
Commensurate with Experience

Staff Level
S4

FLSA Status
Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type
Full-time

Campus
Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

The Assistant Director Advancement Operations will manage the Maxwell School of Citizenship and Public Affairs’ functional aspects of gift processing and related reporting, and track internal fundraising results through regular fundraising report preparation and validation, managing metrics/leading indicators of progress, and supporting operational compliance within the department.

The Assistant Director Advancement Operations is involved with all aspects of the development database (Blackbaud/Citrus) ensuring accuracy of records, including gift entries, donor acknowledgement letters and donor reports. This person works closely with Maxwell’s Senior Director for Budget and Administration, the Assistant Director for Stewardship and Engagement, as well as academic departments and center/institute directors to ensure funds are expended appropriately and donors receive timely reporting and stewardship.

This person oversees fundraising appeals and manages online development systems/processes for digital and mail solicitations for the Maxwell School. The Assistant Director also leads engagement and contact with the Maxwell School Advisory Board, primarily by directing planning of two in-person meetings annually, with additional engagement throughout the year.

Qualifications

Bachelor’s degree required with 2+ years administrative, higher education, student services, or managerial experience. Experience working in philanthropy and with donors strongly preferred.

Job Specific Qualifications

• Problem solver, accountable for the use of best practices
• Ability to analyze numbers for discovery, planning purposes, and maintain CRM records
• Strong organizational skills, attention to detail and follow through
• Excellent qualitative and quantitative analytical and research skills
• Advanced proficiency in conducting donor research, with experience in recognizing and assessing wealth indicators and giving capacity to identify prospects
• Minimum 5 years of experience utilizing and managing databases, such as Blackbaud/Citrus and iModules
• Team player; able to multitask and thrive in a fast paced, demanding environment
• Able to work under pressure, managing many projects at the same time
• Effective communication, presentation and interpersonal skills
• Advanced Microsoft Excel skills

Responsibilities

• Maintains an efficient system for managing and tracking gifts, including gift processing, acknowledgement letters, and recipient reports, ensuring the Maxwell School’s timeliness of stewardship practices and regular communication with donors.
• Validates fundraising reports, ensuring correct fund allocation and accurate data, updating contact data and information and monitoring projections.
• Manages all Maxwell School campaigns through administrating and managing iModules, coordinates email campaigns, digital marketing, and integration among systems.
• Generates data queries for all campaigns and produces the first draft of fundraising appeals.
• Tracks all development communication projects to timely completion.
• Creates and manages constituent lists/gift entries, requests appropriate campaign data retrieval and donor giving forms with appropriate appeal code in collaboration with Philanthropic Engagement.
• Subject matter expert and faculty/staff go-to person for restricted funding.
• Manages restricted funding in partnership with Maxwell’s Senior Director of Budget and Administration, ensuring academic departments, centers/institutes and faculty/staff administering restricted funds are utilizing funds appropriately and timely. This includes tracking internal grants, scholarships and other uses of restricted funding, and providing analyses of restricted funding and reporting deadlines to program leaders.
• Works with Assistant Director of Stewardship and Engagement throughout this process to ensure there is corresponding stewardship for restricted funding accounts.
• Manages all Maxwell School campaigns through administrating and managing iModules, coordinates email campaigns, digital marketing, and integration among systems.
• Generates data queries for all campaigns and produces the first draft of fundraising appeals.
• Tracks all development communication projects to timely completion.
• Creates and manages constituent lists/gift entries, requests appropriate campaign data retrieval and donor giving forms with appropriate appeal code in collaboration with Philanthropic Engagement.
• Leads production of communications/written materials critical to each aspect of the School’s fundraising process, to include solicitation letters, acknowledgements (for Dean, Assistant Dean, DOs, and Academic Departments) and Assistant Dean/Dean briefs ahead of travel/high-level alumni campus visits.
• Oversees process for all Maxwell School solicitation letters from start to finish, including email campaigns.

Physical Requirements

Tools/Equipment

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link
https://www.sujobopps.com/postings/98264

Job Posting Date
03/17/2023

Application Deadline

Full Consideration By

Job Category
Staff

Message to Applicants