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Director of Financial Aid

Missouri Western State University
Missouri, United States
Salary Not Specified
Posted Date
Mar 20, 2023
Posting Details

Position Information

Position Title

Director of Financial Aid

Job Description

Missouri Western State University, St. Joseph, Missouri, announces an opening for our Director of Financial Aid. The Director of Financial Aid administers and manages the Financial Aid Office and its functions in support of the overall admission and retention goals of the university.

Designated as the State of Missouri’s applied learning institution, Missouri Western State University is a public open-access institution located in St. Joseph, Missouri, on a beautiful 744-acre campus approximately 35 minutes north of the Kansas City International Airport. With 4,500 plus graduate and undergraduate students and over 29,000 alumni, Missouri Western is designated as a First-Gen Forward campus dedicated to academic innovation, regional and community partnerships, and a student-centered experience.

  • Oversee the operational, strategic, and compliance aspects of delivering university, federal, state, and private financial aid programs.
  • Lead a team of Financial Aid professionals in the planning and implementation of financial aid activities that contribute to the university’s recruitment and retention efforts.
  • Ensure that all department members provide excellent customer service to students, their families, and members of the community.
  • Continuously research, analyze, and develop departmental processes and procedures to increase and improve operational efficiency and to maintain regulatory compliance with federal, state, NCAA, and institutional rules and regulations.
  • Remain current with financial aid industry trends and policy/regulation updates; advise leadership on the university’s response to changes and updates.
  • Conduct activities that support the university’s Division II athletic teams and ensure NCAA compliance, including, but not limited to, packaging and awarding Athletics financial aid and providing the required documentation, accountability, and required reporting.
  • Supervise the administration of computer software systems that authorize, record, and deliver funds to eligible students and parents.
  • Maintain the Financial Aid website.
  • Provide statistical data and reports annually and as needed to federal and state agencies, the campus community, auditors, and relevant outside agencies.
  • Maintains the Institution’s Program Participation Agreement ( PPA ) and access to Federal Aid systems.
  • Administer and manage the University’s Satisfactory Academic Progress Policy, including overseeing the appeals committee.
  • Process a variety of aid programs, including the Griffon Guarantee Scholarship, state aid programs, and waivers as required.
  • Manage, support, and encourage staff as they work toward institutional goals and objectives while maintaining compliance with policies, rules, and regulations.
  • Perform other related duties as assigned.
Required Qualifications
  • This position requires a Bachelor’s Degree in Accounting, Finance, or a related field.
  • Must have five to ten years of experience in financial aid.
  • Continual participation in compliance webinars and conferences is required to successfully perform job duties.

Knowledge, Skills and Abilities:
  • Extensive knowledge of relevant federal, state, and university policies and regulations, including Title IV and State Aid regulations.
  • Ability to read and interpret federal and state financial aid regulations and related policies to ensure institutional compliance.
  • Knowledge of Institutional Aid Programs and Policies and the ability to ensure their accurate administration.
  • Knowledge of tax laws as they pertain to financial aid.
  • Proficient in Microsoft Office programs and other general office software and equipment.
  • Ability to learn new computer software.
  • Organized thinker with exceptional attention to detail.
  • Excellent communication skills, both verbally and in writing.
  • Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
Preferred Qualifications

A Master’s Degree in Finance, Management or other relevant area is preferred.

Physical Demands
  • General office conditions. Exposed to moderate noise levels.
  • Required to use close vision and be able to focus.
  • Regularly required to talk and hear; frequently required to sit, stand, and bend at the knee and waist, and walk.
  • Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
  • Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
  • Regular attendance is a necessary and essential function.


Additional Demands

Hours of Work

Monday – Friday
8:00 a.m. – 4:30 p.m.
(37.5 hours per week)

Posting Detail Information

Posting Number


Open Date


Priority Deadline

Open Until Filled


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