ADVANCE Academic Coach I

ADVANCE Academic Coach I

The George Mason University ADVANCE Department, Academic Affairs, invites applications for the position of Academic Coach. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

This is a hybrid position in which coaches will work on the Mason Fairfax campus and NOVA Woodbridge or NOVA Alexandria campuses.

About the Department:

The ADVANCE department leads the coordination and operations of the ADVANCE program. This work includes cross-institutional strategic planning, negotiating policies and practices, responsibility of budget development and planning, overseeing program marketing, recruitment, student services, and assessment.

Responsibilities:

• This position will focus primarily on the execution of student support for the ADVANCE program. Provides holistic support for their assigned caseload of students in the eight focus areas of development (academics and major fit, school community, managing commitments, effectiveness, commitment to graduation, career exploration, finances, and health and support); Provides academic advising for ADVANCE students while at NOVA; using NOVA resources and ADVANCE academic pathway plan; Coaches assist with students’ career exploration and major fit processes to achieve academic and career goals, as well as identify barriers to success and help students implement strategies to overcome them; Monitors student progress and performance, analyzes problem areas, determines solutions and conducts intervention activities and processes for students; Coaches meet with and provide success strategies to students; manage outreach and support efforts to students with a variety of academic and personal development skills necessary to achieve student success; Coaches assist and support all retention related efforts within the school/college to support success and retention efforts, while implementing interventions to improve student retention; Coaches collaborate with academic advisors and other stakeholders to support student success; Provides appropriate, accurate, and timely referrals for students; Academic Coaches are required to participate in university wide foundational coaching, training, and ongoing professional development; Academic Coaches are required to utilize the chosen university platform for tracking and reporting student interactions and making referrals; and Performs various other duties as deemed appropriate by the employee’s supervisor or his/her superiors.

Required Qualifications:

• Bachelor’s degree or equivalent combination of experience and education; Demonstrated written and oral communication skills; Demonstrate a student service orientation; Ability to work independently, as well as function as part of a team; and Ability to analyze problem situations, identify feasible solutions, and present recommendations in a concise, logical, and systematic manner.

Preferred Qualifications:

• Master’s degree preferred in higher education, student affairs, counseling or other related field; Demonstrated knowledge of academic advising, orientation, disability services, veterans services, career services, student involvement, and student rights and responsibilities; Knowledge of educational database management systems and customer relationship management systems; and Ability to serve and support diverse student populations; particularly community college and/or transfer students.

Special Instructions to Applicants    

For full consideration, applicants must apply for position number 02936z by April 3, 2023 at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information. One of the professional references must be a former or current supervisor.

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.