Head of Systems, DiMenna-Nyselius Library

Fairfield University is a co-educational, comprehensive Jesuit university with a 200-acre campus located along the scenic shoreline community of Fairfield, CT. The University is comprised of approximately 3,500 undergraduate and 1,200 graduate students pursuing degrees within 5 schools: The College of Arts and Sciences, The Charles F. Dolan School of Business, The School of Engineering, The Marion Peckham Egan School of Nursing and Health Studies, and School of Education and Human Development. As an expression of our Jesuit, Catholic mission and identity, Fairfield embraces a liberal humanistic approach to education, encouraging critical thinking, cultivating free and open inquiry, and fostering ethical and religious values.

Job Description:

DIVISION: Academic

UNIT: DiMenna-Nyselius Library

BASIC FUNCTION: The Head of Systems plans and implements services that enable user-friendly access to the teaching and learning resources provided by the DiMenna-Nyselius Library at Fairfield University. This position is primarily responsible for coordinating the usage, development, support, and maintenance of the Library’s discovery and systems infrastructure, including the Integrated Library System (Alma/Primo), DigitalCommons@Fairfield (the institutional repository), EZProxy, OCLC ILLiad resource sharing software and other discovery tools.

The Head of Systems provides leadership and vision to deliver new services and improve access to resources as well as contributes to a collaborative vision for library systems. Within the library, this position will work with colleagues across the organization to optimize routines and improve workflows within library systems. The Head of Systems also establishes and maintains effective cooperative and collaborative relationships with a variety of campus partners in support of library and campus-wide technological goals.

This position will coach, mentor, and coordinate the work of the Web and Technology Librarian.

UNUSUAL WORK CONDITIONS: Ability to work occasional evenings and/or weekends as required for meetings and special events.

EDUCATION: Master’s degree preferred and relevant experience supporting library systems.

ESSENTIAL EXPERIENCE: At least two years of experience with library systems or electronic resources OR any equivalent combination of experience, training, and/or education. Demonstrated knowledge of library discovery services that support the operations and initiatives of academic libraries. Ability to initiate, plan and carry out projects, both independently and as a member of a team. Ability to consult with others, incorporate learned technical knowledge, and make independent decisions. Evidence of strong professional communication skills. Demonstrated commitment to diversity, equity, and inclusion.

PREFERRED EXPERIENCE: Graduate degree in Library & Information Science (MLS or equivalent) from an ALA-accredited program. Two or more years of professional library experience, preferably in an academic library. Experience with library systems used at DiMenna-Nyselius Library, including Alma, Primo VE, Primo Analytics, ILLiad, EZproxy, or Digital Commons. Certification as an Ex Libris Alma/Primo Administrator. Working knowledge of one or more programming languages such as PHP, Python, Ruby, Java, etc. Previous management/supervisory experience.

EXEMPT: Yes

SUPERVISION OF PERSONNEL: Web and Technology Librarian

REPORTS TO: Associate Dean for Technical Services and the Budget

ESSENTIAL FUNCTIONS:

Manages all aspects of library information technology including the performance, configuration, and integrity of library systems and optimization of routines and functionality to improve staff workflows and users’ experiences through public interfaces. This includes:

• configuring and maintaining ILS (Alma/PrimoVE), ILL (ILLiad), archival (DigitalCommons), proxy (EZProxy), and other library systems,
  
  
• troubleshooting system and openURL problems,
  
  
• serving as primary liaison with system vendors,
  
  
• serving as system administrator for all library servers,
  
  
• attending and participating in vendor users’ group meetings to stay apprised of developments,
  
  
• improving system integration,
  
  
• documenting system configurations, processes, and updates,
  
  
• implementing new technologies,
  
  
• coordinating software upgrades,
  
  
• supporting the maintenance and troubleshooting of patron authentication services,
  
  
• ensuring system security and privacy of user data contained therein.
  
  

Provides library systems technology leadership, expertise, and management within the Library and contributes to a collaborative vision for library systems. This includes:

• participating in strategic planning for Library information technology needs,
  
  
• participating in the evaluation and implementation of emerging technologies and services,
  
  
• investigating and testing emerging technologies and products, evaluating potential Library uses, and presenting and training new technologies to Library staff,
  
  
• helping to determine current and future Library information technology and infrastructure requirements to meet customer information needs and recommending solutions, actions, and changes based on changing circumstances and needed adjustments,
  
  
• assisting in coordinating departmental projects and initiatives,
  
  
• acting as the technical contact for various library systems and providing customized reporting of usage.
  
  

Establishes and maintains effective cooperative and collaborative relationships with a variety of campus partners in support of library and campus-wide technological goals. This includes:

• acting as the Library’s primary liaison to University-wide ITS for all technology matters,
  
  
• working to maximize automation between Library and University systems.
  
  

Supervises and supports staff. This includes:

• recruiting, hiring, and training staff,
  
  
• coaching and mentoring staff, as appropriate,
  
  
• meeting with all staff members individually and as a department/unit on a regular basis,
  
  
• overseeing the flow and quality of work, and schedules for staff,
  
  
• communicating effectively with staff concerning department and library-wide matters,
  
  
• evaluating staff performance.
  
  

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Participates in the growth, development and professional work of the Library. This includes:

• embodying the mission and values of the Library and the University in our everyday work life,
  
  
• communicating effectively with supervisor concerning pertinent Library and/or University matters,
  
  
• assisting in the discussion and formulation of policies and procedures,
  
  
• acting as a responsible participant in staff, committee, and/or task force meetings,
  
  
• attending and participating in Library and University events,
  
  
• monitoring developments in librarianship through attendance at meetings and workshops, membership in professional associations, and the reading of professional literature,
  
  
• promoting and communicating the value of the Library to the community.
  
  

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain, and should not be interpreted as containing, a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change, and new ones may be assigned at any time, with or without notice.

Category:

Academic - Admin

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions : If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions : If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu