Lead Instructional Technologist

About CCRI and the Role

Position Title

Lead Instructional Technologist

Department

Instructional Tech and OL Learning

Position Category

Staff - NonClassified

About CCRI

The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles here .

Posting Details > Special Instructions to Applicants


To apply for this position:

· Complete CCRI’s online application, and attach a cover letter and resume by the closing date.
· If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.
· Please include the contact information for three (3) references within the application.
· Finalists will be required to provide official college transcripts.
· Please note that all RI Council of Postsecondary Education employees (i.e., full- and part-time
faculty and non-classified employees) must be fully vaccinated and boosted when eligible. Learn
more about CCRI’s vaccination policy here .

Please contact Human Resources at 401-825-2311 ( TTY : 401-825-2313) if you require assistance with the online application process.

EEO Statement


CCRI is an Equal Opportunity/Affirmative Action employer.

CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at TitleIXCoordinator@ccri.edu

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

Job Summary

The Lead Instructional Technologist guides the adoption of new and existing instructional technologies at the college and assists faculty and staff in utilizing technology to enhance instruction and student outcomes. This position facilitates technology-rich teaching and learning by providing evaluation and technical support related to the College’s online learning management system and eLearning technologies for online, hybrid, and in-person courses. This includes, but not limited to, assisting in the administration, monitoring, and troubleshooting of CCRI’s learning management system ( LMS ) and other systems, including but not limited to, audio and video streaming and lecture capture (Medial), integrated LMS campaign and communication system (e.g., Impact), and integrated 3rd party conferencing and collaboration systems (e.g., Collaborate, VoiceThread).

Duties and Responsibilities

• Guide instructional technology adoption and assist faculty of varying skill levels in the development and implementation of online, hybrid, and classroom courses.
• Support using the college’s LMS and integrated applications that facilitate digital learning across the curriculum, including online, hybrid, and classroom instruction.
• Assist faculty in using the college’s Learning Management System, Lecture Capture System; Web Conferencing and Collaboration applications; accessibility product; and Enterprise Video System.
• Provide tier 2 eLearning technical support for faculty, students, and staff; utilize the IT Helpdesk ticketing system to route problems to appropriate Online Learning & Technology staff.
• Assist in the administration, monitoring, and troubleshooting of CCRI’s LMS and various other systems, such as but not limited to audio and video streaming, lecture capture, and communication and collaboration products.
• Provide support to faculty, staff, and students in using the various instructional technologies, such as, but not limited to, LMS, audio and video streaming, lecture capture, communication, and collaboration LMS integrations.
• Work with faculty on the implementation of learning technologies and the development of instructional content used to support online, blended, and face-to-face courses.
• Assess the instructional needs of faculty and identify application solutions to enhance learning.
• Design, develop and conduct training workshops, webinars, seminars, and consultations for faculty on supported technologies and new initiatives in instructional technology and evaluate the effectiveness of training.
• Create training materials to accommodate self-learners and provide documentation on supported technologies for faculty and students.
• Assist in developing web-based and multimedia instructional materials to support teaching and learning.
• Update and maintain Instructional Technology website content.
• Consult with faculty on the appropriate use of technology in instruction, including instructional design principles
• Assess the instructional needs of faculty and determine application solutions that will support the integration of digital content into the teaching and learning environment.
• Participate in quality assurance review of online courses and recommend changes.
• Provide technical support for online learning instructional initiatives to improve learning outcomes, facilitate technology-rich teaching, and advance curricular innovation
• Participate in the discovery, evaluation, selection, testing, implementation, and use of emerging technologies that have potential value for teaching and learning and enhancement of the students’ learning experience.
• Collaborate with IT staff to finalize computer image applications to be used in the Centers for Instruction & Technology.

OTHER DUTIES AND RESPONSIBILITIES :

• Stays informed about the current state of and future advances in instructional and multimedia technology, e-learning applications, and digital media creation/delivery.
• Research and evaluate new and emerging instructional and web technologies to enhance learning.
• Foster collaboration models within departments and across campuses for faculty to share experiences and ideas in the field of learning technologies.
• Demonstrate a commitment to the philosophy and mission of a comprehensive community college.
• Work collaboratively with others and provide quality customer service in a diverse and inclusive environment.
• May require evening and weekend hours.
• Other related duties as required.

LICENSES, TOOLS AND EQUIPMENT :
Required: Blackboard and other LMS knowledge and experience; Computers and peripheral devices, Mac, Win and Mobile OS, MS Office, Exchange, video and web conferencing, multimedia, learning management and lecture capture systems; courseware development in HTML, Flash, web authoring, desktop publishing and other applications (Adobe CS, Captivate, Articulate, etc.).

Minimum Requirements

• Bachelor’s Degree in instructional technology, education, instructional design, or related field with a minimum of five (5) years’ experience working in instructional technology, teaching and learning with technology, or a directly related field required.
• Demonstrated extensive and advanced experience and knowledge of Blackboard Learn Ultra.
• Experience with other LMS platforms
• Experience providing exceptional and effective customer services preferably in higher education required.
• Excellent analytical, organizational and communication skills required.

Competencies and Desired Qualifications

• Strongly Preferred: Master’s degree in Instructional Design, Instructional Technology, Information Technology or Digital/Multimedia with three (3) years’ experience preferred; or an equivalent combination of training and experience may be considered.
• Experience in the use of graphic and multimedia authoring software, website design and on-line course development strongly preferred.
• Teaching experience preferably in higher education preferred.
• Experience evaluating products and preparing and presenting reports or presentations is preferred.
• Software Developer skills/experience a plus.
• Must be effective at problem solving and working on multiple assignments
• Must be able to interpret and adhere to institutional policies, plans, objectives, rules and regulations.
• Must be available to work a non-standard schedule to fulfill assigned duties and responsibilities.

Position Details

Position Information

Full-Time/Part-Time

Full-Time

FLSA

Exempt

Pay Grade

PSA 14

Salary Information

Salary commensurate with education and experience

Benefits

Full-time employees enjoy an array of benefits, including:

• Comprehensive Health Benefits and Rewards for Wellness Incentives
• Paid Time Off
• Parental Leave
• In-State Tuition Waivers
• Legal Care Insurance

For a complete listing, visit: https://ccri.edu/hr/benefits/index.html

Collective Bargaining Unit

Reports To

Manager, Instructional Technology & LMS Services

Permanent/Limited position

Permanent

Position End Date

Academic/Calendar Year

Calendar

Work Schedule Information

Non-Standard; 35 hours per week

Campus Location

Initially located at the Warwick Campus

Civil Service List position

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions. Must be able to push, lift, carry and/or use the above equipment. May be required to travel between all four campuses. Close visual work required.

Posting Details

Posting Details

Number of Vacancies

1

Application Open Date

03/17/2023

Application Close Date

04/07/2023

Posting Number

SF00890

Quick Link

https://jobs.ccri.edu/postings/4432

Special Instructions to Applicants

Some roles will require finalists to provide official college transcripts and proof of COVID -19 vaccination.

Disability Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311.

EEO Statement

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

CCRI is an Equal Opportunity/Affirmative Action Employer. CCRI prohibits discrimination on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, sexual orientation, genetic information, gender identity or expression, marital, citizenship status and veteran status in all employment matters. CCRI espouses that all employees and applicants have a right to equal opportunity in all terms, conditions, and privileges of employment.

Sexual harassment is a form of gender-based discrimination prohibited by Title IX.

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Reports can be made available upon request.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a Bachelor's Degree in instructional technology, education, instructional design, or related field?
   • YES
   • NO
2. * Do you have a minimum of five (5) years’ experience working in instructional technology, teaching and learning with technology, or a directly related field required?
   • YES
   • NO
3. * In order to improve CCRI's advertising strategy, please let us know where you FIRST learned of this job opportunity. Please be specific when using website or publication names (example: LinkedIN, HigherEdjobs, Chronicle, personal referral, etc.).
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents