Administrative Assistant, Student Affairs

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Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy .

JOB TITLE SUMMARY

Job Title: Administrative Assistant, Student Affairs

Division: Academic Affairs

Evaluation Group: Staff

FLSA Status: Non- Exempt

Reports To: Associate Vice President, Student Affairs, Community Equity, and Inclusion

Positions Supervised: N/A

Job Summary

The administrative assistant is responsible for performing a variety of routine customer service, clerical and administrative duties according to established procedures. This position also provides training and assistance to department staff.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Produces and formats documents, including composition, editing, proofreading and aggregation of data
• Schedules and organizes complex activities such as meetings, travel, conferences and departmental activities
• Organizes and prioritizes large volumes of information and calls
• Maintains appropriate supply inventory for the office
• Compiles information and organizes it into relevant reports
• Collects, organizes and composes correspondence for department staff
• Maintains filing systems and utilizes basic word processing, database and spreadsheet skills
• Handles confidential and non-routine information and explains policies when necessary
• Assists with and coordinates professional meetings
• Participates in department meetings as requested

Service Excellence

• Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence
• Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork

Communication, Teamwork and Collaboration

• Answers phones, responds to email, forwards messages and confirms appointments
• Acts as a liaison with other departments and outside agencies, including high-level staff
• Works independently and within a team on special nonrecurring and ongoing projects

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

• Bachelor’s degree
• Prior relevant work experience preferred

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Excellent written and verbal communication skills
• Excellent customer service skills
• Highly organized, motivated and able to work on multiple tasks simultaneously
• Strong professional integrity
• Ability to problem solve, use good judgment, think critically, and communicate effectively
• Basic research skills
• Ability to learn and apply institutional policies and procedures

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.

• General office setting

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.