Communications Specialist

We are seeking a Communications Specialist. This role sits at the nexus of digital marketing, creative content generation, and functional information-sharing and will bring each of these functions to life on one of CTYs most powerful communication toolsour flagship website. The Web Producer will write, coordinate, manage, and update content on a high-traffic, public-facing website. They will be responsible for keeping all website content consistent with our brand and style guidelines, and develop strategies to ensure that content is accurate, fresh, accessible, and dynamic. They will also work with IT staff to troubleshoot technical issues. This position requires a blend of editorial skills (writing, editing, and proofreading) and technical know-how, including comfort with content management systems.

Specific Duties & Responsibilities

• Create, update and maintain web content/assets, monitor content on live site and troubleshoot or escalate issues.
• Write and edit accurate, engaging, and accessible web content and generate new content initiatives.
• Be proactive in improving web site accuracy, functionality, accessibility, style, and need for updates.
• Contribute to content creation efforts including creating Bitly links and custom vanity URLs and writing blog posts.
• Author and design landing pages for web marketing.
• Maintain and suggest improvements for web governance structure and update web style guide.
• Ensure site content follows SEO and accessibility best practices and complies with brand voice and style guidelines.
• Provide basic digital graphic art support using Photoshop, Canva, or similar software.
• Monitor Google Analytics and provide monthly reports on key web site metrics; collaborate with digital and email marketing staff and vendors to track campaigns and activities.
• Regularly monitor content on web site using Site improve site crawls to check for broken links and misspellings and monitor content quality.
• Communicate with content owners and stakeholders about web content requests, make recommendations for content, and ensure all projects are aligned with strategic goals.
• Establish and adhere to schedules and project plans for content generation and production.
• Work with managers, IT staff, and vendors to execute online initiatives and troubleshoot any technical or other issues that arise.
• Be cross trained on different systems used by marketing and communications department including CRM, email marketing, etc.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in related field.
• Two years related experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Five years of related experience.
• Superb writing and editing skills.
• Knowledge of HTML, CSS, content management systems (Drupal preferred), accessibility, and web publishing procedures.
• Knowledge of Adobe platforms, Canva, and demonstrated design and graphics experience.
• Ability to work independently, collaboratively, and across departments.

Special Knowledge Skills & Abilities

• Experience with content management systems, Drupal preferred.
• Knowledge of HTML, CSS, , accessibility, and website governance.
• Basic graphic design and photo editing skills, experience using Photoshop and Canva.
• Superb writing and editing skills.
• Working knowledge of SEO.
• Experience using Google Analytics.
• Ability to work independently, collaboratively and across departments.
• Project management skills.

Physical Requirements

• Ability to sit in a normal seated position for extended periods of time.
• Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery.
• The incumbent will be required to communicate regularly online and in person with internal and external customers and must be able to exchange accurate and timely information in these settings.
• Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.

Additional Information

• Applicants must be authorized to work in the United States.
• The successful candidate(s) for this position will be subject to a pre-employment background check.
• All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.

Classified Title: Communications Specialist
Role/Level/Range: ATP/03/PB
Min/Mid/Max Salary Range: $44,850-$61,600-$78,360 (Commensurate with experience)
Employee Group: Full Time
Schedule: M-F, 8:30am-5pm
Exempt Status: Exempt
Location: Hybrid/Mount Washington Campus
Department name: ​​​​​​​Communications and Marketing
Personnel area: Academic and Business Centers

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm