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International Student Programs and Services Administrator

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Type of Position:Professional Staff - Project/Program Administration

Workstudy Position:


Job Type:Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available:


Institution Name: University of Arkansas at Fort Smith

The University of Arkansas - Fort Smith is a vibrant mid-sized public university dedicated to breaking the higher education mold by bringing truly transformative, hands-on experiences to every student. From high school seniors to senior professionals, first-generation students to second-chancers, our goal is to provide a high-quality, future-focused education that honors each student's unique, personal situations and goals. Our tiered approach to learning offers students access to more than 80-degree plans and programs including certificate, associate, bachelor's, and master's degrees. We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse population of Arkansas, to maintain the excellence of the university, and to offer our students richly varied disciplines, and perspectives.

Located on the Arkansas-Oklahoma border and situated in a region of lakes, Fort Smith is the second-largest city in Arkansas and features a vast array of cultural activities, shopping, dining, and entertainment, including a thriving downtown entertainment district. Parks, trails, and water recreation are all within the city limits, and true outdoor enthusiasts will find the area’s lakes, streams, and mountains offer adventure only minutes away from campus. Fort Smith was recently named by Forbes as the number one city in America for the cost of living, and a top city in the nation for the highest-paying tech jobs. The city is within easy driving distance of Tulsa, Kansas City, Dallas, Little Rock, and Memphis.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Department:Dean of Students

Department's Website:

Summary of Job Duties:Under the supervision of the of the Associate Vice Chancellor for Student Affairs and Dean of Students with a dotted line to the Director of Admissions, the International Student Services and Programs Administrator will be responsible for:

• Serving as an advisor and providing services to international students and
• Supervising and evaluating the departmental staff members and student
• Managing the department budget and scholarship funds.
• Coordinating F-1 and J-1 visas
• Recruiting international students by visiting local and regional high schools,
recruitment fairs, and utilizing agents to recruit students from outside of the
• Developing goals and objectives for the International Program
• Collaborating with Academic Affairs to offer study abroad opportunities for
UAFS students
• Overseeing the progress of UAFS students who are studying abroad
• Providing the appropriate training for faculty, staff, and students who are
preparing to travel and study abroad
• Establishing partnerships with academic institutions, both foreign and
domestic, to increase the international population on campus
• Maintain a positive working relationship with our partner institutions and third-
party vendors.


Minimum Qualifications
  • Bachelor’s degree from an accredited institution
  • One year of previous higher education work experience or related international experience
  • Other job-related education and/or experience may be substituted for part of these requirements
Preferred Qualifications
  • Master’s Degree in Higher Education, College Student Personnel, or related field.
  • Advanced understanding of global communities and education
  • Prior experience as a PDSO and RSO
  • Demonstrated knowledge of U.S. immigration laws as they apply to international students and fellows
  • Fluency in a language in addition to English
  • Experience with admissions, program development and support services
Knowledge, Skills, Abilities
  • Leadership
  • Knowledge of international students and higher education
  • Excellent written and oral communications skills
  • Knowledge of general office procedures and equipment
  • Knowledge of social media programs and other tools
Essential Job Duties and Responsibilities
  • Provide leadership and vision to the International Student Services Office.
  • Serve as Principal Designated School Official (PDSO) and to the Department of Homeland Security (USCIS) for the F-1 Student Visa Program and be the Responsible Officer (RO) to the U.S. State Department for the J-1 Exchange Visitor Program including:
    • Oversight of the issuance, review and processing of immigration documents and U.S. State Department documents for international students and visitors in F and J status at UAFS
    • Maintenance of the University I-17 and re-certify program every two years
    • Serving as the primary contact for the Immigration & Customs Enforcement (ICE) and the Student and Exchange Visitors Program
  • Maintain and update SEVIS records to ensure federal compliance for both the university and student population
  • Oversee the execution of new student orientation sessions specifically for international students
  • Plan, execute, and support cultural programs and activities
  • Work collaboratively with Academic Affairs to provide an outstanding study abroad experience that includes appropriate training and follow-up.
  • Advise international students on an as-needed basis about student services and support matters; serve as an advocate; and assist/advise students on immigration, financial, and academic issues. This position will serve all international students including those additional non-immigrant visas.
  • Oversee and maintain all the office web pages and other communications
  • Work collaboratively with the Office of Admissions to recruit international students from local high schools and community colleges
  • Perform periodic review of programs and activities, assessing strengths and weaknesses, develop goals and plans to grow and improve program
Other Duties and Responsibilities
  • Director will be responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and provide leadership to subordinates
  • A flexible work schedule is required and will include some evening and weekend work,
  • Requires consistent on-time attendance.
  • Other duties as assigned - the duties listed above should not be considered an all-inclusive listing of work.
Additional Information:

Salary Information:


Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Human Resources 479-788-7080

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Child Maltreatment, Criminal Background Check, Motor Vehicle Reports Check

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:Hearing, Sitting, Standing, Talking, Walking

Frequent Physical Activity:Lifting, Pulling, Pushing

Occasional Physical Activity:Driving

Benefits Eligible:Yes

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