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CRM System Administrator-Advancement Services

Employer
The College of New Jersey
Location
New Jersey, United States
Salary
Salary Not Specified
Date posted
Mar 16, 2023

Job Details



To enrich education through diversity, The College of New Jersey is an Equal Opportunity Employer. The College has a strong commitment to achieving diversity among faculty and staff, and strongly encourages women and members of underrepresented groups to apply.

The Office of Advancement Services is seeking candidates for CRM System Administrator role.

This role will be primarily responsible for providing data management of the alumni, student, and donor database - The Raiser’s Edge/NXT. The incumbent will be the primary person performing system updates and providing technical expertise in integration with external platforms. The CRM Administrator will oversee and manage the entire database and gift administration process, establish business rules and ensure data accuracy in preparation for the weekly post to the general ledger. This person will also respond to inquiries for reporting needs such as alumni, event, and TCNJ mailing lists, gift summaries, and financial reports.

Main Responsibilities:
  • Extract, clean, validate and format .csv files in preparation for data imports.
  • Maintain all donor files for accurate historical representation of existing relationships.
  • Proactively identify opportunities for systems and workflow improvements, recognize issues, and provide recommended solutions.
  • Prepare all management and campaign reports for TCNJ leadership and Development staff.
  • Pull, update, and code mailing lists for the semi-annual magazine distribution as well as direct mail and segmented Department and Group appeals. Request student, parent, and employee data and prepare for import into Raiser's Edge.
  • Train and update Raiser’s Edge users on new/updated software features and convene with Advancement staff to establish reporting needs for scheduled appeals, mailings, and events.
  • Manage system integration with crowdfunding, text to donate, and other external platforms.
Required Qualifications:
  • Minimum two years of experience in higher education or in non-profit setting managing databases and developing financial reports is required.
  • High proficiency with CRM databases. Strong preference is given to knowledge of or exposure to The Raiser’s Edge/NXT donor database system.
  • Intermediate to expert level of knowledge with Microsoft Excel. Must be comfortable creating VLOOKUP functions, pivot tables, macros, and similar formulas and functions.
  • Strong command of English and experience with translating technical information for front-line fundraisers and campus administrators.
  • Bachelor's Degree
Preferred Qualifications:
  • Intermediate level of understanding of IT - software implementation, integration, and troubleshooting.
  • Prior experience with data imports and CSV files.
  • Strong verbal and written communication, presentation skills, and knowledge of Microsoft Office suite
Employer Qualifications:
  • Final offer of employment is contingent upon the successful completion of background check and reference checks
NJ State Title: Professional Services Specialist 3

Union Description: AFT

Salary Range: 21| $57,573.92 - $66,217.02

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About TCNJ

TCNJ is a highly selective institution that has earned national recognition for its commitment to excellence. Founded in 1855, TCNJ has become an exemplar of the best in public higher education and is consistently acknowledged as one of the top comprehensive colleges in the nation. TCNJ currently is ranked as one of the 75 "Most Competitive" schools in the nation by Barron's Profiles of American Colleges and is rated the No. 1 public institution in the northern region of the country by U.S. News & World Report. TCNJ was named the #10 value in public higher education by the Princeton review in 2009 and, in 2006, was awarded a Phi Beta Kappa chapter - an honor shared by less than 10 percent of colleges and universities nationally. A strong liberal arts core forms the foundation for programs offered through TCNJ's seven schools - Arts & Communication; Business; Education; Humanities and Social Sciences; Science; Nursing, Health, and Exercise Science; and Engineering. TCNJ faculty members are teacher-scholars who share a commitment to liberal learning. TCNJ is located within an hour, by train, of New York City and Philadelphia. The College's campus is set on 289 tree-lined acres in suburban Ewing Township and is known for its natural beauty and has 39 major buildings.

Contact Information

Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable finalist has been found. Final offer of employment is contingent upon the successful completion of background and reference checks.

In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (faculty exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants must meet the requirements listed.

Company

TCNJ

The College of New Jersey (TCNJ) is a highly selective institution that is consistently recognized as one of the top comprehensive colleges in the nation. Founded in 1855 as the New Jersey State Normal School, TCNJ maintains the eighth highest four-year graduation rate among all public colleges and universities. It is ranked by Money as one of the top 15 public colleges “most likely to pay off financially,” and U.S. News & World Report rates it the No. 1 public institution among regional universities in the northeast.

Known for its natural beauty, the college is situated on 289 tree-lined acres in suburban Ewing Township, New Jersey, in close proximity to both New York City and Philadelphia. A strong liberal arts core forms the foundation for a wealth of degree programs offered through the college’s seven schools: Arts and Communication; Business; Education; Engineering; Humanities and Social Sciences; Nursing and Health Sciences; and Science. Five signature experiences are the hallmark of a TCNJ education. They include a personalized, collaborative, and rigorous education; undergraduate research, mentored internships, and field experiences; community engaged learning; global engagement; and leadership development.

TCNJ’s longstanding commitment to faculty-student collaboration was recognized in 2015 by the Council on Undergraduate Research, which named the college the recipient of its inaugural “Campus-wide Award for Undergraduate Research Accomplishment.” In 2006, TCNJ was awarded a Phi Beta Kappa chapter—an honor shared by less than 10 percent of colleges and universities nationally.

Essential to its mission, TCNJ believes in the transformative power of education to develop critical thinkers, responsible citizens, and lifelong learners and leaders. Leadership programming is offered throughout an undergraduate’s career, as well as other programs and services aimed at students’ social, emotional, career, academic, spiritual, and physical development.

The College of New Jersey (TCNJ) is committed to attracting, motivating, and retaining a highly qualified and diverse workforce to support our mission. Our commitment to diversity is guided by our spirit of service toward our students, faculty and staff. The campus provides a multitude of cultural and social experiences that further broaden and enrich the lives of our College and community members. The College of New Jersey is proud to offer a generous benefits package that includes health, welfare, and retirement benefits for all eligible employees

We invite you to discover what TCNJ has to offer.

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