Administrative Assistant, Associate VP for Student Affairs - Operations

Job Summary/Basic Function

The Administrative Assistant position reports to the Associate Vice President ( AVP ) for Student Affairs – Operations. This position is a valuable member of the division of student affairs and provides the opportunity to contribute in a number of ways towards the success of our students and University. This position deals with numerous complicated and intricate job-related tasks which must be done promptly and accurately, often requiring use of personal judgement and with minimal supervision. Many of these tasks involve project deadlines with other areas within student affairs. Responsibilities also necessitate the ability to research and implement varied approaches and technology. The Administrative assistant handles all incoming complaints, and is the first line of resolution for problems and must be able to project a positive image while attempting to provide solutions to their concerns.

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 10 public universities of Pennsylvania’s State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students’ success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,000 students to find their path. Approximately one thousand graduate students enroll in 21 master’s and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.

Annual Salary Range: $41,917.00 plus comprehensive benefits starting on the first day of employment, including:

• Health insurance – Low bi-weekly premium. Employees pay 5% of bi-weekly salary for benefit coverage with ability to pay 2.5% when participating in the wellness program.
• Dental insurance – Coverage is free to employee and dependents after 90 days
• Vision insurance – Coverage is free to employee and dependents after 90 days.
• Group life insurance – equal to annual salary (up to $40,000.00) at no cost to the employee.
• Retirement – 2 plans to choose from.
• Tuition waiver – employee, spouse, and dependents are eligible.
• Vacation leave – up to 11 days accrued per year for first 3 years, increases to 19 days per year after 3 years.
• Sick leave – up to 11 days accrued per year, including up to 5 days per year that can be taken to care for a family member.
• Holiday leave – Up to 12 days per calendar year.

The State System Employee Benefits Summary can be found at https://www.passhe.edu/inside/HR/syshr/Benefit_Summaries/PEBTF_Summary.pdf

At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.
Required Qualifications

• Bachelor’s degree OR equivalent combination of experience and training.
• Excellent customer service skills.
• A high degree of integrity and adherence to confidentiality.
• Excellent organizational skills.
• Ability to successfully manage complex schedules using calendar management features.
• Experience in taking clear and concise meeting minute notes.
• Comfort with dynamic, fast-paced work environments; a sense of urgency and attention to deadlines and details.
• Flexibility,
• willingness, and ability to pursue and adopt new ideas, information and technology, and process and summarize information.
• Evidence of independent judgement, personal responsibility, and anticipatory thinking.
• Demonstrated ability to:’
  • solve problems.
  • communicate effectively with people from varied social, educational, and economic backgrounds and demonstrate sensitivity to diversity and multicultural issues.
  • maintain a professional demeanor in fast-paced work environment.
  • learn academic and office policies.
  • change priorities with little/no notice
  • use office machines such as telephone, computer, scanner, copier.
• Excellent oral, written, interpersonal communication skills.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Teams, and Outlook.
• Evidence of a commitment to diversity, equity, and inclusion.
• Successful interview (Including Clerical Testing).
• Successful completion of three background checks.

Preferred Qualifications

• Operational knowledge of web content management.
• Experience in higher education administration.
• Experience using Banner and Slate.

Special Instructions to Applicants

• This position is represented by a labor union and is subject to the terms and conditions of the AFSCME Collective Bargaining Agreement.
• Ability to work remotely if required due to emergency university closure.