Testing Coordinator

Posting Details

Posting Detail Information

Posting Number
S02173

Position Title
Testing Coordinator

Internal Position Title
Testing Coordinator

Department
Testing

Position Type
Staff

Job Family
Specialist

Job Summary

Under the supervision of the Manager, Testing Centers, this position manages, supervises, plans and coordinates testing services at the Lakeshore Campus (Waukegan) and surrounding extension sites. The Manager handles the administration of all testing services, including administering tests in compliance with a variety of testing rules and regulations, scoring and reporting test results, scheduling testing and staff for proctoring, maintaining test security and records, and other related responsibilities. The manager supervises, evaluates, trains and schedules all testing employees at the Lakeshore Campus.

Required Qualification

• Bachelor’s degree
• Minimum of two years supervisory or program coordination experience
• Minimum of two years experience administering standarized exams
• Computer skills, including Microsoft Office Suite, databases, or various software programs
• Excellent organizational, communication, and customer service skills
• Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

Desired Qualifications

• Master’s degree
• Experience working in a testing center in a higher education setting
• Bilingual in Spanish and English

Posting Date
03/13/2023

Closing Date
03/27/2023

Expected Start Date

Special Instructions Summary

Pay Rate
$47,488

Full-Time/Part-Time
Full-Time

Location
Lakeshore

Total Hours per week
40.00

Work Schedule

Monday – Friday, Hours 8:00 a.m. – 4:30 p.m.
Occasional evenings/weekends.

Software Testing Required
Excel, MS Word

Interview Process Requirements
None

EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions

Management and supervision: 25%

• Manages, supervises, plans, and coordinates testing services at the Lakeshore Campus and extension sites.
• Supervises, conducts staff training, evaluation and informs staff of overall college communications.
• Handles and resolves customer service and staff issues and reports them to Manager, Testing Centers as appropriate.
• Communicates and interacts with staff, faculty, external testing services, community partners and others to ensure effective and efficient delivery of testing services.

Department Operations and Procedures: 40%

• Maintains test security, records and confidentiality of testing, student, and examinee information.
• Acts as Pearson Vue Center, HiSET (High School Equivalency Test) administrator, and Act Work Keys administrator.
• Coordinates testing services for students requiring accommodations in conjunction with the Access and Disability Resource Center.
• Develops and maintains training and operations manuals for testing services provided.
• Supervises and maintains inventory of all supplies and materials for the Lakeshore campus.

Testing Technology and Training: 25%

• Updates testing software and resolves technical and testing software issues with the Information Technology department and external technical support services.
• Attends all trainings, certification programs, and professional development workshops necessary to ensure the appropriate, effective and efficient delivery and supervision of testing services.
• Reports all data and statistics on the operations of the Testing Center to supervisors and other appropriate parties.
• Markets and promotes testing services to students, community members and college staff through involvement in a variety of activities and programs.
• Scores and reports test results as appropriate.

Other Duties: 10%

• Represent Lakeshore Testing Center on various committees.
• Serve as Safety Coordinator.

Posting Specific Questions - supplemental questions

Required fields are indicated with an asterisk (*).

1. * Do you have a Bachelor's degree or higher?
   • Yes
   • No
2. * Do you have a minimum of two years supervisory or program coordination experience?
   • Yes
   • No
3. * Do you have a minimum of two (2) years' experience working in standardized testing?
   • Yes
   • No
4. * Do you have a Master’s degree or higher?
   • Yes
   • No
5. * Are you bilingual and proficient in Spanish and English?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Unofficial Transcript 1

Optional Documents

1. Unofficial Transcript 2
2. Unofficial Transcript 3