Student Finance
- Employer
- Santa Barbara City College
- Location
- California, United States
- Salary
- Salary Not specified
- Date posted
- Mar 13, 2023
View more
- Position Type
- Administrative, Business & Administrative Affairs, Financial Affairs
- Employment Level
- Administrative
- Employment Type
- Full Time
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Student Finance & Accounts Receivable Tech I
Salary: $42,512.00 - $51,819.00 Annually
Job Type: Classified Staff
Job Number: 081
Closing: 4/14/2023 11:59 PM Pacific
Location: Santa Barbara, CA
Department: Fiscal Services
Basic Functions
Under the direction of an assigned supervisor, perform a variety of general (I) customer service, clerical and accounting activities in support of assigned functions such as accounts receivable, fee collection and cashiering with considerable accuracy and timelines.
DISTINGUISHING CHARACTERISTICS:
The Student Finance & Accounts Receivable Technician I provides general clerical service related support for student account maintenance, basic accounts receivable activities and cash drawer management. Accounting work is covered by well-established procedures and other assignments include clerical support of an assigned accounting area. This level requires a general understanding of the Department's policies and procedures and general understanding of Financial Aid.
The Student Finance & Accounts Receivable Technician II performs more advanced customer service and accounts receivable activities in areas such as reconciling and troubleshooting student accounts. Incumbents work under general direction and have on-going responsibility for all cashiering functions and higher level of applied knowledge and skill required. This level requires a comprehensive understanding of the Department's policies and procedures and general understanding of Financial Aid.
The Student Finance & Accounts Receivable Technician III works independently on more complex accounts, producing accounting reports requiring a more extensive knowledge of accounts receivable, student accounts and account auditing. This level requires an in-depth knowledge of the district financial system and a comprehensive understanding of the District's policies and procedures regarding the district financial system assigned and a moderate level of knowledge of Financial Aid.
Representative Duties
ESSENTIAL DUTIES:
Perform a variety of general accounting duties in support of assigned college accounts and functions such as accounts receivable, fee collection and cashiering; process and verify various financial forms and documents; review student accounts for errors and make appropriate adjustments.
Reviews, analyzes, and troubleshoots inquiries related to student account information such as transactions, refunds and account adjustments on the district financial system. Coordinates collection of all cash, check and credit card payments on student accounts; reviews data for accuracy and completeness.
Input a variety of financial and statistical data into an assigned computer system; establish and maintain various auditable records and files; initiate queries, develop spreadsheets and generate a variety of computerized reports and statements; assure accuracy of input and output data; maintain filing systems.
Process accounts receivable as assigned; collect, receive, process and verify incoming monies; prepare and process receipts; check money totals against receipts and invoices to assure accuracy; prepare, balance and reconcile cash accounts, and prepare and distribute bank deposits as required.
Serve as an informational resource to staff, outside agencies and others concerning student accounts, and accounts receivable functions; respond to inquiries, resolve issues, conflicts and discrepancies, and provide general information concerning related accounts, transactions, policies and procedures.
Composes general office correspondence and performs other clerical services of routine nature including, but not limited to filing, data entry, processing of departmental bulk mail and completing forms.
Performs outreach activities to students and third party customers as assigned.
Following federal, state, local and institution privacy laws and policies the incumbent confers with students, parents, personnel and the community to exchange student finance information, resolve issues, or concerns regarding student finance accounts; initiates and receives phone calls to resolve inquiries and discrepancies.
Adhere to the college's policies and procedures while providing a high level of student, staff, community and outside agency support; providing resolution focused skills, equitable solutions, and timely assistance.
Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software.
Perform related duties as assigned.
Education and Experience
Any combination equivalent to: graduation from high school supplemented by college-level coursework in accounting or related field and one year clerical or retail experience.
SPECIAL QUALIFICATIONS:
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities. Experience working with a large volume of transactions. Organizational skills to maintain accurate records and close attention to details. Ability to collaborate across all levels of organization.
*COVER LETTER IS REQUIRED*
PREFERRED QUALIFICATIONS:
1 Year Work Experience
Strong Customer Service Skills
Strong Writing Skills
Strong Verbal Skills
Experience with Google Drives
Fluency/Proficiency in second language a plus
WORKING HOURS:
Monday, Thursday and Friday from 8:00 am to 4:30 pm
Tuesday and Wednesday from 10:00 am to 6:30 pm
Full time, possibility for flex hours (9/10s, 4/10s)
Hours may vary, 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the college.
SALARY INFORMATION:
The current salary schedule range for the Student Finance & Accounts Receivable Tech I is Salary Table 29, Range 18 $42,512-$48,132. Nine step salary range continues to a maximum of $51,819. Initial salary placement based on experience with annual advancement to the next higher step.
Knowledge and Abilities
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Methods, procedures and terminology used in cash drawer management and bank deposit procedures.
Preparation, review and control of assigned accounts.
Data control procedures and data entry operations. Modern office practices, procedures and equipment.
Operation of a computer and assigned software.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Arithmetic computations.
ABILITY TO:
Perform a variety of general accounting duties in support of assigned accounts and functions such as accounts receivable, fee collection and cashiering.
Perform a variety of general clerical work related to the preparation, processing, and maintenance of college accounts.
Collect money and verify and balance cash drawer.
Compare numbers and detect errors efficiently.
Manage a large volume of transactions accurately and efficiently.
Perform arithmetic calculations quickly and accurately.
Learn policies and objectives of assigned programs and activities.
Operate standard office equipment including a computer, 10-key, credit card machines and assigned software.
Understand and follow oral and written instructions.
Meet schedules and timelines.
Communicate clearly, concisely and effectively, both orally and in writing.
Establish and maintain effective working and cooperative relationships with others.
A sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
Employ methods to de-escalate issues with customers.
WORKING CONDITIONS:
ENVIRONMENT:
Duties are primarily performed in an office environment, at a desk or at a computer;
The incumbent will experience interruptions while performing normal duties during the regular workday;
The incumbent will have contact, in person or on the telephone, with staff and the general public.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Hearing and speaking to exchange information.
Sitting for extended periods of time.
REQUIRED APPLICATION DOCUMENTS:
(The following required documents must be submitted electronically via the online application system.)
- Online District Application form at https://www.schooljobs.com/careers/sbcc
- Within the online application is a required supplemental
question on diversity. The committee will be reviewing your answer
as part of the screening process. Please take your time and answer
the question thoroughly.
- Letters of reference are not required for this
recruitment. Please do not submit reference letters within your
online application.
- Within the online application, there is a required section to
list five references. These references will be contacted if you are
selected as a finalist for the position. These references should be
able to critically assess your work qualifications and job
performance
Additional Instructions:
If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.
Application Procedure:
To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via https://www.schooljobs.com/careers/sbcc by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.
If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.
Selection Procedure:
The selection committee, who will recommend candidates for personal interviews at SBCC, will initially review online applications. After the initial interviews have been conducted, the committee will recommend the top candidates to the hiring manager for a final interview. The successful candidate's name will then be presented to the Board of Trustees for final approval and authorization to hire. Candidates will participate primarily in remote interviews and in some instances final interviews may be conducted in person while observing all health and safety protocols as approved by the Santa Barbara County Health Department.
To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/3955145/student-finance-accounts-receivable-tech-i
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