Director of Academic Technology and Support

Director of Academic Technology and Support 
Office of Assessment and Educational Development

Summary: Reporting to the Associate Dean for Assessment and Educational Development, the Director of Academic Technology and Support oversees the day-to-day operations and administration of the WVSOM academic management system (AMS); coordinates and manages specific projects related to academic data and technology; and participates in analysis of appropriate systems or technologies, data sharing, and fostering professional associations with peers and other departments dealing with academic data and technology.   This position assists with the oversight of faculty, staff, and student development offerings especially around instructional design, educational methods/theories, and other topics.  The Director is responsible for the management and analysis of academic data (especially curricular data) to support academic planning, academic program assessment, and both internal and external reporting.  The position serves as educational support/instructional design resource for faculty and staff, addressing all instructional design related issues or problems and providing appropriate support for instructional activities through all four years of the curriculum. 

General Duties and Responsibilities
Academic Technology

• Manage elements of the AMS and other software packages
• Support administrative duties in the AMS i.e. grant access, assist in the upload of course materials or resources, etc.
• Collaborate with faculty and staff on the system setup and processes.
• Troubleshoot evaluations, schedules, supporting documents, and configuration issues and collaborate with other team members to resolve issues.
• Troubleshoot calendars, schedules, and tagging ensuring accuracy and correcting issues.
• Serve as the lead contact for faculty in administrative roles who do not have an academic assistant for uploading student learning materials.
• Provide support, as needed, to the National Boards and Exam Center for exam setup and administration including serving as a proctor for exams as needed.
• Assist with data analytics and development of dashboards for presentation of data to stakeholders in a meaningful/useful way.
• Department technology and devices:
• Collaborate with other members of OAED to manage and update the department website
• Manage the inventory, purchasing, and maintenance of departmental technology and devices (used by the entire department), collaborating with the Information Technology Department as needed.
• Assists with training and instruction Provide technical guidance, instructions, and support for WVSOM students, faculty, and staff. Train staff, faculty, and students on the use of the academic technologies utilized by the institution. Train faculty on appropriate instructional design principles and educational best practices.  Develop, modify, and implement training through structured formal sessions delivered in a classroom, through video networks and production, in one-on-one consultation sessions, or online. 

Educational Support

• Work as a part of the larger student support team (ASPIRE, Associate Deans, ONBEC, etc.), to create awareness of programs and services, provide support, and assist students in board prep. Working with the Associate Deans and/or Director of National Boards and Exam Center, assist students with academic concerns by providing timely and appropriate interventions, resources, and guidance. Serve as a key contact for early board prep intervention and alert programs, and board prep success consultations. Conduct confidential consultation regarding learning styles, study skills, time management and board prep performance. Develop and deliver workshops related to board prep self-improvement and other relevant topics. Work with the Associate Deans to develop individualized educational/study plans for at risk students. Track, review, and provide updates on board prep programs and resources. Coordinate all supported board prep initiatives. Maintain resources for students, faculty, and staff related to student success. Work with students and faculty on approaches to promote successful student achievement. Develop and foster a positive and supportive working relationship with students. Provide feedback to faculty and administration on programs to support student achievement. Performs related duties as assigned or directed.

Instructional Design

• Advise faculty, staff and administrators in curriculum development consistent with the school's philosophy, instructional goals and school level objectives.  Support instructional design for faculty teaching on-campus and distance learning courses including development of instructional strategies, course materials, assessment techniques, appropriate integration of instructional technologies and best practices.  Coordinate and implement instructional design projects from inception to completion. Ensures compliance with instructional design guidelines.  Research and make recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning.  Conduct evaluation of instructional development projects, documents findings, and writes reports.  Recommend changes to processes, policies and metrics to facilitate improvement of the academic environment.

Curriculum Mapping

• Oversee the structure, tracking, and reporting of institutional courses, sessions, and outcomes tagging in the academic management system Review curriculum mapping and tagging processes and procedures and offer suggestions for improvements Provide support to faculty and staff regarding curriculum mapping and tagging Provide reports for each Dean’s Review related to discipline and competency tracking, pointing out elements that need to be revised and working with the Course Director and/or course faculty to get those issues resolved Serve as the point of contact for outside curriculum mapping and tracking system (i.e. the Curriculum Inventory system) Stay up-to-date on the latest methods and systems for curriculum mapping and tracking to ensure that WVSOM is on the cutting edge for new developments

Education and Experience  

• Successful candidate will have an earned doctorate in Educational Technology, curriculum design, instructional design, or other education related fields.  Ideal candidate will possess a minimum of two years of recent and related experience.  Two to five years of recent and related experience preferred.   Higher education experience required and medical education experience preferred.  Prior experience in curriculum mapping and tagging as well as educational support and training in higher education, and familiarity with curriculum management systems desired.   A combination of education and recent and related experience may be considered.  Excellent organizational skills, strict attention to detail, and ability to strategically plan and problem solve is required. Able to adapt to new and rapidly changing situations. Possess a minimum of five years’ experience in academic medicine – strongly desired.

Position: This is a full time non tenure track Faculty position (state funded), within the Office of Assessment and Educational Development and is exempt for FLSA provisions regarding overtime.  There is an excellent state benefits package including relocation.  Salary and faculty rank is commensurate with education and experience. Not all activities of this position occur within the confines of an 8:00-4:30 schedule and will require regular evening and weekend scheduling. Some travel including overnight travel is required. 

Applications are considered confidential and references are not contacted until later in the search process.  The search committee will begin its review of applications upon receipt and the search will remain open until the position is filled.

West Virginia School of Osteopathic Medicine is an equal opportunity employer and is committed to enhancing diversity among its faculty and staff.