Supervisor, Language Institute

Requisition ID: req5031

Job Title: Supervisor, Language Institute

Department: Community and Service Learning

Location: Columbus Campus

Employment Type: Administrator/Executive/Manager

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation Range: 63,000.00 - 63,000.00

Schedule: In-Person: Monday – Thursday 8 am – 5 pm, Friday 8 am – 4:30 pm, evening and weekends as required

Additional Information: PLEASE BE SURE TO SUBMIT A COVER LETTER WITH YOUR APPLICATION SUBMITTAL.

Job Description:

POSITION SUMMARY
The Supervisor, Language Institute provides general oversight to the Language Institute non-credit instructors, staff, and program day-to-day operations and activities to support participating students and potential new students. Additionally, the incumbent assesses program operational needs and resources in coordination with the Director of Community and Service Learning, and provides needed input for new processes to direct the program toward achievement of its objectives.

ESSENTIAL JOB FUNCTIONS

Language Institute Program Management
Coordinates and supervises all activities and scheduling of the Language Institute classes, programs and projects on CSCC sites. Supports and assists Director in establishing externally-funded non-credit programs in language and literacy skills. Administers federal, state, and local grant programs for the Community & Service Learning Department as appropriate. Adjusts and customizes curriculum. Collaborates with instructors, clients, and applicable departmental staff to create and modify placement tests, course outlines, syllabi, and final exams. Coordinates program functions and ensures program is administered in accordance with established procedures and requirements. Determines and communicates course schedule in accordance with established procedures, purchases, and duplicates materials, and obtains instructors. Supervises ESL Educators and oversees classroom instruction. Provides instructors with curriculum, textbooks, instructional materials, and other items. Observes instructors and their delivery of curriculum and provides appropriate feedback to improve performance and overall program.

Builds relationships and promotes growth of the Basic ESL program with (a) other College departments and programs to provide support to and improve processes for students seeking to transition to college coursework and (b) supports and assists Director to build relationships and promote growth with social service agencies, businesses, and organizations for the purpose of recruiting potential students. Provides communication to internal and external stakeholders of plans, policies, and procedures. Serves as part of a work team on projects and initiatives for the benefit of the department, division, and the college. Assists with data collection, data analysis, and communication activities. Provides customer service to program stakeholders. Responds to questions and issues by telephone, in person, or by correspondence. Supports and assists Director in outreach to the Central Ohio New American community to promote awareness of Columbus State and the Language Institute. Develops brochures, distributes posters, oversees social media presence, maintains website, and displays booths at public events and other forms of promotions. Works closely with Marketing and Communications to ensure effective publicity and marketing strategies.

Operational Leadership
Assigns and delegates tasks, provides direction, resolves issues, eliminates barriers, communicates job expectations, trains instructors and staff, and develops professional growth opportunities. Communicates and assists with the implementation of office strategies and priorities. Recruits, hires, and provides ongoing feedback and coaching.

Supports, assists, provides needed input and data to Director for enrollment plan development. Implements plan. Ensures plans are communicated to staff and instructors. Supports, assists, suggests new policies/procedures. Implements same and ensures they are followed in accordance with policy and requirements. Follows up and takes corrective action as needed when these are not followed.

Conducts annual employee evaluations, and recommends pay increases, promotions, and other personnel actions. Administers disciplinary actions upon approval, and in collaboration with Human Resources. Approves leave and authorizes work schedule alterations as appropriate. Interprets, explains, carries out and enforces the College's policies..

Administrative
Supports, assists, provides needed input in development and monitoring of annual budgets for Basic ESL program. Provides data and detailed reports to direct evaluation of programs on a regular and as-need basis. Maintains confidentiality of college records, maintains financial records, inventories, and other sensitive information. Completes and maintains required documentation including enrollment materials, expense reports and purchase requisitions per college and funder requirements. Maintains a library of research/assessment/evaluation/course modules/curriculum to ensure program efficacy and best practices.

Supports, assists, provides needed input and data to Director for grant proposals by reviewing request for proposals and other agency information.

Assists in writing various selections of proposal text and reviews materials prepared by others. Works as part of a team to facilitate a proposal process with the Director incorporating all aspects of funding including, but not limited to, job descriptions, position descriptions, budgets, sustainability, leveraging and collaboration. Assists in standardizing evaluation processes, compliance reports, file management and retention for new and existing grants/contracts.

Diversity, Equity, & Inclusion
Partners strategically with Target Acquisition to ensure the best Diversity, Equity & Inclusion practices are utilized in hiring that results in the hiring and retention of diverse staff. Helps to ensure the College meets its responsibilities in identifying problem areas and systemic concerns while reporting complaints alleging discrimination.

Takes responsibility for creating a welcoming, inclusive, and productive work environment where all employees feel valued and able to contribute to their full potential, regardless of their differences.

OTHER DUTIES & RESPONSIBILITIES
Develops training and professional development activities for new programs. Communicates with college collaborators regarding funding, compliance, and evaluation. Utilizes internal and external resources to facilitate the grant process.

CORE COMPETENCIES
Professionalism, Leadership, Managing Work, Quality Orientation, Continuous Improvement, Adaptability, Collaboration, Planning & Organizing, Customer/Student/Employee Focus, Decision Making, Managing People, and Guiding Interactions

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Second Language Acquisition principles and practice; ; project management; economic, workforce and other trends that affect the Department, Students and activities; academic support services, advising, development of individualized education plans; curriculum and lesson plan development and evaluation; general teaching principles and methods; management principles and practices; working knowledge of budgetary and personnel guidelines; required computer software, programs and applications.

Skill in: Coordinating program functions; preparing written reports; verbal and written communications; interpreting and implementing federal, state, and common policies and procedures; observing student performance and modifying evaluations; planning and organizing work; customer service; maintaining public relations; organizing and problem-solving; working effectively with persons of varying cultures and backgrounds; developing proposals and maintaining contract outcomes and results.

Ability to: Apply supervisory principles to practical work situations; communicate effectively and develop rapport with coworkers, students, and other stakeholders from diverse cultural and linguistic backgrounds; lead program activities; apply management principles to practical work situations; communicate in a focused and compelling way that drives others' thoughts and actions; coordinate multiple schedules and tasks; give clear direction; clearly and succinctly convey information and ideas to individuals and groups in a variety of situations; demonstrate flexibility; develop and maintain effective working relationships with employees, faculty, business partners and the general public; be student-centered; maintain accurate and complete work records; maintain confidential and sensitive information.

PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into a computer. The employee regularly sits but may stand and walk for extended periods. The employee converses verbally or manually with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. The employee occasionally lifts or exerts a force of up to 10 pounds.

MINIMUM QUALIFICATIONS

• Master’s degree with three (3) years progressively responsible related experience.
• Master’s of Arts in TESOL (M.A. TESOL) is strongly preferred.
• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

*An appropriate combination of education, training, coursework, and experience may qualify a candidate.