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Technical Services Assistant

University of Arkansas at Fort Smith
Arkansas, United States
Salary Not Specified
Posted Date
Mar 8, 2023

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Type of Position:Staff (Classified)

Workstudy Position:


Job Type:Regular

Work Shift:

Sponsorship Available:


Institution Name: University of Arkansas at Fort Smith

The University of Arkansas - Fort Smith is a vibrant mid-sized public university dedicated to breaking the higher education mold by bringing truly transformative, hands-on experiences to every student. From high school seniors to senior professionals, first-generation students to second-chancers, our goal is to provide a high-quality, future-focused education that honors each student's unique, personal situations and goals. Our tiered approach to learning offers students access to more than 80-degree plans and programs including certificate, associate, bachelor's, and master's degrees. We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse population of Arkansas, to maintain the excellence of the university, and to offer our students richly varied disciplines, and perspectives.

Located on the Arkansas-Oklahoma border and situated in a region of lakes, Fort Smith is the second-largest city in Arkansas and features a vast array of cultural activities, shopping, dining, and entertainment, including a thriving downtown entertainment district. Parks, trails, and water recreation are all within the city limits, and true outdoor enthusiasts will find the area’s lakes, streams, and mountains offer adventure only minutes away from campus. Fort Smith was recently named by Forbes as the number one city in America for the cost of living, and a top city in the nation for the highest-paying tech jobs. The city is within easy driving distance of Tulsa, Kansas City, Dallas, Little Rock, and Memphis.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Department:Library Services

Department's Website:

Summary of Job Duties:The Technical Services Assistant is a classified position that works under the supervision of the Director of Library Services. The Technical Services Assistant performs detailed activities related to processing physical library resources necessary to support learning and research at UAFS. The position reports to the Director of Library Services.


Minimum Qualifications: Associate’s degree. One year of work experience in an office environment.

Preferred Qualifications: E xperience in library technical services. Bachelor’s degree.

Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the essential functions of this position:
  • Ability to perform highly detailed and repetitive tasks.
  • Ability to accurately perform data entry tasks.
  • Ability to learn technology, especially integrated library systems.
  • Demonstrated flexibility and reliability in performance of job duties.
  • Excellent interpersonal, oral, and written communications skills.
  • Strong organizational skills.
  • Ability to work independently.
  • Ability to prioritize job tasks and responsibilities.
  • Flexibility, adaptability, and the ability to work successfully in a complex, dynamic environment with competing demands.
  • Commitment and ability to work effectively with diverse populations in a collegial environment.
  • Strong commitment to service excellence.
Essential Job Duties:
  • Process physical library materials, including books, media, and ephemera, to ensure shelf-readiness.
  • Receive and process orders from vendors using electronic data interchange (EDI).
  • Create order records in the Integrated Library System.
  • Track shipments and ensure orders are correct and all items are received.
  • Maintain inventory of processing supplies to ensure continuous operations.
  • Staff the library’s front desk on Saturdays and at other times as needed.
  • Assist the Discovery and Access Librarian with tasks as needed.
  • Other duties as assigned.
Additional Information:

Working Relationships: Has frequent contact with students, employees, and outside agencies.

List Employees Supervised: Not Applicable

Special Job Dimensions: Work performed primarily in an office setting. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 50 pounds. Routine work schedule Tuesday through Saturday (Fall and Spring semesters) or Monday through Friday (intersessions and Summer terms), 8:00am-5:00pm.

Background Check Requirements. Criminal Background Check and Motor Vehicle Registry (MVR) Check.

Salary Information:

Minimum starting salary $26,000/year

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:For full consideration, please apply by March 24th, 2023.

Recruitment Contact Information:

HR 479-788-7080

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:No Background Check Required

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking

Frequent Physical Activity:N/A

Occasional Physical Activity:N/A

Benefits Eligible:Yes

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