Student Services Data Software Specialist

Student Services Data Software Specialist

Southwestern Community College District

Work Site: 900 Otay Lakes Road, Chula Vista, CA 91910

Department: Counseling & Student Support Programs

District Values
Incumbents in District positions are expected to exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Responsibilities:
(Project funded position, continued employment contingent upon funding).

RESPONSIBILTIES:Under the direction of assigned Administrator or designee, coordinate and assist in the planning, evaluation, selection, installation, and maintenance of computers and related specialized software for an assigned department or program area; evaluate and make recommendations for modification of existing systems and software to improve efficiency; and serve as technical liaison to department staff and system users as well as to other departments/program areas and outside vendors.

REPRESENTATIVE DUTIES:

1. Maintain departmental computer programs and systems; develop programs to enhance the performance of the systems and improve compliance with reporting requirements.
2. Provide technical and administrative assistance to assigned administrator; prepare a variety of internal reports and assist in the development of MIS and other data and information to meet State reporting requirements for the Chancellor's office.
3. Track, troubleshoot, and ensure MIS reporting is accurate; monitor, evaluate, test, and ensure the integrity of data from various systems; monitor and correct issues; review systems/programs to make note of data and assemble it for eventual reporting.
4. Coordinate with all departments, program areas, and IT to examine and evaluate data entry practices, identify when and what data needs to be transferred, and to ensure data is being brought in correctly; collaborate with the Office of Research; configure settings in the necessary programs to ensure accurate State reporting; run the MIS build process and troubleshoot and provide ways to produce the data accurately in ways unique to the assigned department or program area.
5. Prepare reports using various systems to provide constituents with information on how services are being provided and where improvements are needed; prepare detailed reports and give presentations.
6. Oversee and coordinate the document imaging of records within the department.
7. Develop testing procedures to ensure that system software and upgrades function efficiently and accurately.
8. Communicate with vendors and District personnel to exchange technical information, schedule installations, and provide user training.
9. Evaluate and make recommendations regarding the selection of new systems.
10. Review and update web pages for assigned Department and/or program area as necessary; receive and assist in creating documents and videos to upload onto website pages; import data submitted online.
11. Perform related duties and responsibilities as required.

Knowledge and Abilities:
MUST HAVE KNOWLEDGE OF:

• Principles and practices of computer science and information technology.
• Operational characteristics of a variety of computer systems, applications, networks, and associated hardware and software.
• Capabilities and limitations of computer equipment and supporting software applications.
• Various operating systems, file structures, and languages.
• Methods and techniques used in the installation, troubleshooting, and maintenance of systems and applications.
• Methods and techniques of research, analysis, and decision making.
• Computer software for the development of training documentation, on-line tutorials, and other materials as required.
• Principles and practices of providing technical assistance, training, and work direction to others. Pertinent federal, state, and local rules, regulations, and guidelines.
• Modern office practices, procedures, and equipment.
• Interpersonal skills using tact, patience, and courtesy.
• English usage, spelling, grammar, and punctuation.

MUST HAVE ABILITY TO:

• Perform highly technical duties in the maintenance and administration of computer systems.
• Diagnose and correct deficiencies in computer systems and programs in the assigned area.
• Provide technical support in planning, evaluating, selecting, and installing new systems and equipment.
• Modify systems and software to improve efficiency and reporting of MIS report.
• Maintain current knowledge of information systems technologies and programming techniques.
• Respond to and identify users computer related problems.
• Communicate technical information to a wide variety of users.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of department goals.
• Read, understand, and explain technical materials and policies.
• Develop and maintain records.
• Prioritize work to meet schedules and time lines.
• Work independently with minimal direction.
• Perform specialized clerical and technical duties related to assigned area of responsibility.
• Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience:
Any combination equivalent to: Two (2) years of college course work in computer science, information systems, or related field
AND
Two (2) years of experience in the use of systems software.

Minimum Qualifications: (Faculty and Academic Administrator Positions Only)


Desirable Qualifications:
Related experience requiring leadership, organization, and technical support in a public contact environment is desirable.

Salary
Range 28, Steps 1-7, $5,744.61-$7,268.31. Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.

Start Date

As soon as the successful candidate is identified and following the subsequent governing board approval.

Screening Deadline
All application materials must be received on-line at https://jobs.swccd.edu. Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on Friday, March 31, 2023 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review.

Work Schedule:
Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately). Work schedule may be adjusted to meet the needs of the department.Successful candidate may be assigned to any of the campus sites (Chula Vista, National City, Otay Mesa, and/or San Ysidro).

Additional Information:
We regret we are unable to accept faxed, e-mailed, mailed, or hand delivered application materials. Only complete application materials submitted through SWC online system will be accepted. To complete and submit your application for this position, please visit our online employment website at https://jobs.swccd.edu. All required information must be submitted online before the review date and time indicated on the job posting.

A confirmation number will be assigned if your application packet has been successfully submitted. Assistance with the online application process is available through the Human Resources Office at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619) 482-6395 or e-mail to employment@swccd.edu.

It is the sole responsibility of the applicant to ensure that all application materials are received by the review deadline date. A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become District property, will not be returned, will not be copied, and will be considered for this opening only.

Candidates selected for employment with Southwestern Community College District must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

In addition to the above, for Faculty/Administrator positions (only), successful candidate must submit official (sealed) college transcripts confirming date degree conferred and/or a valid CA Community College Credential.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, Southwestern Community College District will make reasonable accommodations for individuals with disabilities.

The Southwestern Community College District shall not discriminate against any person in employment or in any program affiliated with the District on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Notice of Availability of the Annual Security Report - Southwestern College is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website at https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/">https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/.

If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the SWC College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.

The report contains information regarding campus security and personal safety including topics such as: crime prevention; public safety authority; crime reporting policies; programs to prevent dating violence, domestic violence, sexual assault, and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from the campus.

This information is required by law and is provided by the SWC College Police Department.

Drug and Alcohol Abuse Prevention Plan (DAAPP) - More information about the DAAPP, including the Drug Free Environment and Drug Prevention Program Policy and Procedure and Biennial report can be found in the Health and Safety Section of the campus Consumer Information page ( http://www.swccd.edu/index.aspx?page=1084)

To apply, visit: https://jobs.swccd.edu/postings/4176







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