Job Coach - SEA at FGCU

Job Summary

The Job Coach will provide on-the-job support to students in the SEA@FGCU program. The Job Coach’s main responsibilities are to ensure students experience a successful supported employment internship and provide additional support to students in vocational courses. Students complete internships with a variety of employers in the community while working on resume writing, interviewing skills, and general vocational skills on FGCU’s campus.

Job Description

Essential Job Functions:

• Develop and implement strategies to help students overcome employment-related challenges.
• Collect data and maintain accurate record of students’ progress.
• Liaison between program coordinator and employer to ensure a positive experience for all parties.
• Teaching students hard and soft skills related to their position. Scaffolding back supports as student independence increases.
• Consulting with program coordinator on student progress and areas of needed support.
• Reviewing student resumes and providing feedback.
• Practicing interviewing skills with students.
• Providing academic support related to vocational courses to students during weekly meetings.

Minimum Requirements:

• High school diploma or equivalent
• Education Paraprofessional certification
• Previous job coaching experience with a high school transition program, post-secondary transition program, community service provider, etc.
• Proficiency in all Microsoft Office applications

Additional Job Description

Knowledge, Skills & Abilities:

• Excellent interpersonal, verbal and written communication skills.
• Strong problem-solving and analytical skills.
• Sound knowledge of a variety of jobs and career paths.
• Excellent organizational and time management skills.
• Ability to collect accurate and reliable data with fidelity.

All employees are expected to:

• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action and attire.
• Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

FGCU is an EOE AA /F/Vet/Disability Employer.