Interlibrary Loan Specialist

Interlibrary Loan Specialist


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Our Service
Excellence Philosophy:


At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience. Click here to learn more about our commitment to Service Excellence at Rollins College.

Benefits & Perks:

• 15 Days - Paid Time Off (vacation, sick and personal time)
• 10 Days - Paid Holidays
• 5 Days - Paid College Closure Days
• Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
• 100% Employer-Funded Health Reimbursement Account ($125+/month)
• 100% Employer-Paid Short & Long Term Disability Insurance
• Domestic Partner Benefits
• 11.5% Employer Retirement Contributions
• Discounted On-Campus Dining Meal Plans
• FREE On-Campus Parking
• FREE Access to Campus Amenities (gyms, pools, library, sporting events, and more)
• FREE Full Tuition for Employees and their Families
• Pet Insurance
• 100% Employer-Funded Employee Assistance Program
• Flexible Spending Accounts
• Award-Winning Wellbeing Programs: Blue Rewards, Rally Dollars, Hinge Health Musculoskeletal Coaching
• Plus More!

Additional Perks:

• Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more)
• FREE E-Training Courses & Professional Development Opportunities
• IT Software & Laptop Discounts (Apple, Lenovo, and more)
• College Bookstore Discounts
• Annual Service Awards & Recognition Programs
• Discover what it's like to live in Orlando: Live, Work, Play, and Learn
• Plus More!

Rollins offers a competitive hourly rate, along with our generous full-time benefits package. Click here to review our full benefits package.

Job Summary:

The Olin Library at Rollins College is seeking an Interlibrary Loan Specialist to join their team! Reporting to the Head of Collections, the Interlibrary Loan Specialist is responsible for managing day-to-day operations of interlibrary loans and documenting delivery services, using Odyssey, OCLC, Rapid, and other resources as needed to fill borrowing and lending requests. Other duties include monitoring workflow, developing and documenting procedures, troubleshooting problems, compiling statistics and reports, and training and supervising the work of student assistants in interlibrary loan processes.

Essential Job Functions:

• Manage the day-to-day operations of Interlibrary Loan services; process borrowing interlibrary loan requests from students, faculty, staff, and other patrons authorized to use these services; process lending requests from libraries and other institutions; process document delivery requests.
• Provide interlibrary loan training, collaborative supervision, direction, problem-solving assistance, and performance evaluation to student assistants.
• Operate the OCLC interlibrary loan systems, ILLiad and Odyssey, Rapid, e-mail, and Alma.
  Prepare and ensure mail and delivery of materials.
• Collect, report, and analyze data regarding ILL activity and services, including annual copyright and collection development reports.
• Assume responsibility for the most effective delivery of materials.
• Manage, monitor, report, and analyze the Interlibrary Loan expenditures.
• Process billing and fines.
• Contact vendors and service providers like Atlas, OCLC, and Rapid for troubleshooting and renewal agreements.
• Work collaboratively with other library staff; suggest and adopt new policies and services; and develop and document operating procedures.
• Engage in training and professional development appropriate to library goals and objectives.

Minimum
Qualifications & Education:

• Associate's Degree and/or one year equivalent work experience.
• Work experience in public service/customer service.
• Excellent communication skills, both oral and written.
• Excellent organizational skills, attention to detail, and accuracy.
• Ability to work independently and cooperatively in a team environment.
• Problem-solving skills, flexibility, initiative, and resourcefulness.
• Commitment to providing high-quality services to library users.
• Flexibility in a changing technological environment.
• Proficiency with Microsoft Office and Windows operating systems.
• Strong interpersonal skills with the ability to supervise and train student assistants.

Preferred
Qualifications:

• Knowledge of basic library operations and cataloging.
• Familiarity with Interlibrary Loan practices and policies.
• Familiarity with US Copyright Law as it applies to resource sharing.

Work Environment:

• Customer service role on campus. Office and library environment, requiring frequent sitting and desk-based tasks.
• Work requires some visual strain with the use of a computer.
• Work may require some physical strain when lifting or moving fifteen- to fifty-pound boxes of documents.
• Overtime and a flexible work schedule may be required as needed.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

1. Cover Letter
2. Resume

About Olin Library:


The Rollins College Olin Library strives to be an exemplary liberal arts college library that collaborates with our diverse academic community in teaching, learning, and knowledge creation. We seek to empower the Rollins community through personalized, expert services, curated and diverse resources, and engaging, supportive environments. To learn more about Olin, please click here!

About Rollins College:

Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences—from race and ethnicity to sexual orientation and political perspectives—as rich opportunities for understanding, learning, and growth. To learn more, please click here.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.

FLSA Status:

Non-Exempt

Service Months:

12


To apply, visit https://jobs.rollins.edu/cw/en-us/job/493457/interlibrary-loan-specialist jeid-3884da2283a69d469c2eb7775d7d5a50