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Chief Information Officer, Waukesha

Carroll University
Wisconsin, United States
Salary Not specified
Posted Date
Feb 28, 2023

Chief Information Officer, Waukesha

General Information
  • Job Title:Chief Information Officer
  • Location:
    • 100 N East Ave
    • Waukesha, WI, 53186
    • United States
  • Employee Type:Administrative Staff
  • Job Category:Information Technology, Staff
  • Minimum Experience:10 Years
  • Required Degree:Masters
  • Manage Others:Yes

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.


  • Providing leadership that supports the university's ethos, culture, mission and values.
  • Establishing the university's technology vision and leading all aspects of the university's technology strategy.
  • Creating a technology roadmap for university stakeholders to understand present and future technology strategy.
  • Directing the university's OIT organization in meeting goals set forth in the university's strategic plan.
  • Leading partnerships with other major strategic initiatives and functions on campus that need technology advisement and/or products/services to achieve revenue growth, enhance reputation, and/or improve operations.
  • Acting as the executive sponsor for major strategic projects and initiatives on campus as designated by senior leadership. This may include revenue-generating initiatives.

  • Operational
  • Setting goals on OIT productivity, quality of output and cost of service, and utilizing measures to ensure continuous improvement.
  • Accountability for all hardware and software supplier selection, relationship management and performance.
  • Creating and maintaining budgets, written policies and procedures regarding all computer operations in OIT and throughout the university.

  • Maintaining security and integrity of all university data.
    • Conducting business analyses on leading edge technologies and makes determinations on the probability of implementation.
    • Collaborating across campus to understand and support technologies that improve processes, efficiency and effectiveness.
    • Hiring, managing and mentoring OIT staff.
    • Performs other duties as assigned.


    Education and/or Experience:
    • Master's degree in relevant field required (IT, Computer Science, MBA, etc.).
    • Minimum of 10 year's experience in Information Technology management and leadership.
    • Strong knowledge of IT infrastructure, hardware, software and networking.

    Technology Skills:
    • Proficiency myriad technologies and software packages, including but limited to ERP and LMS systems.
    • Solid understanding of classroom technologies, Cloud Computing/SaaS environments, and Voice/Data/Wireless infrastructure.

    • Technical Capacity
    • Communication Proficiency
    • Problem Solving/Analysis
    • Organization Skills
    • Project & Program Management
    • Teamwork Orientation
    • Time Management
    • Customer/Client Focus
    • Strategic Thinking

    Human Relations Skills:
    • Excellent written and verbal communication skills.
    • Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.
    • Ability to build and maintain strong relationships with leadership, students, faculty and staff through a consultative, collaborative and active-problem solving approach.
    • Ability to work independently, prioritize tasks, organize work and meet deadlines in a fast-paced, time sensitive environment.
    • Ability to network and build strong relationships with internal and external customers and develop partnerships with the community.
    • Ability to maintain confidential information.

    To apply, please visit:


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