Academic and Student Success Advisor

We are seeking anAcademic and Student Success Advisorwho will assist students with course registration, academic strategies, selecting majors and minors, and developing post- graduation plans. They troubleshoot academic problems, monitor academic progress and academic standing, and advise on policies and procedures. As Academic Advisor/Success Coaches (AA/SCs), they use an appreciative, strengths-based advising model to increase retention, completion, engagement, satisfaction, and social mobility among FLI students. Academic Advisors/Success Coaches report to the Director of the Success Coaching Program in Academic Advising. The program itself is a partnership among Homewood Student Affairs and the offices of academic advising in our two undergraduate schools on the Homewood Campus. In this final phase of the program build-out, we intend to hire several advisors/coaches simultaneously. Advisors/coaches will be embedded in either the Academic Advising office in the Krieger School of Arts & Sciences or in the Academic Advising office in the Whiting School of Engineering.

Currently, these positions have been and will continue to operate under hybrid work schedules mandated by their respective school policies. These policies are subject to change as the university continues to monitor the pandemics impact on student-facing roles.

Specific Duties & Responsibilities

Academic Advising (40%)

• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
• Assist undergraduates with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
• Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
• With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation. Troubleshoot problems with registration and refer students to support services to facilitate success.
  

• Advise undergraduates on academic opportunities and requirements, policies and procedures.
  

• Provide early interventions identifying and communicating with at-risk students identified by faculty in each academic term.
  

• Meet with academic probation students and reinstated suspension students to conduct a self-assessment and academic success plan.
  

• Monitor students' academic progress to advise them of their academic standing. Communicate to students the process and deadlines for graduation processing.
  

• Create and maintain accurate academic records using degree audit software and SIS, document student meetings and notes in the student information database.

Success Coaching (40%)

• Support the success of first-generation and/or low-income students, by providing year-round proactive coaching and guidance throughout their undergraduate careers that address self-care, socio-emotional well-being, career-related issues including major choice, internships, full- time employment, graduate school opportunities, and other post-baccalaureate positions.
  

• Proactively monitor student progress and performance, analyze problem areas, forecast solutions, and conduct intervention strategies.
  

• Possesses current-state knowledge of assigned students experiences through high-contact methods that mirror year in school and/or current student's needs.
  

• Track advisees progress via the university's comprehensive intervention system, including tracking advisee use of academic support services.
  

• Make timely referrals for personal or academic issues as appropriate and engage on-going contact with faculty as needed.
  

• Operate for advisees as a steadfast hub for all relevant spokes (other student services) by working in a prompt and coordinated fashion with other staff (e.g., health/wellness, residential life, financial aid and career advisors, pre-professional advising, etc.) to support students facing personal or academic challenges.
  

• Serve as constant and immediate source of support for advisees; be present as a highly visible, extremely accessible resource for advisees. Be available for parent/family inquiries as appropriate.
  

• Assist advisees with establishing, reviewing, and revising academic and co-curricular goals.

Programming & Collaboration (20%)

• Collaborate with the FLI Network, faculty, campus partners, and students to develop programs, services, or opportunities to support the success of FLI students.
• Work closely with key campus partners (Student Outreach Services, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
• Participate on University and Homewood Student Affairs committees.
• Work with the Life Design, Alumni Relations, and other stakeholders to enhance student participation in high impact learning experiences, such as undergraduate research, internships, and service learning.
• Collaborate with students, faculty and/or staff to develop and facilitate out-of-classroom educational experiences that increase the capacity for critical thought about and understanding of issues of first- generation students and low-income students.