Study Abroad Manager

POSITION: A full-time, professional academic staff position is available in Center for International Education beginning  June 1, 2023. The working title for this assignment is Study Abroad Manager with an official title of International Programs Manager.  This is a renewable assignment, contingent on performance and funding.  The salary will be commensurate with experience and qualifications with salary range of $45,000 to $49,000 and full benefits package.

This position manages a portfolio of study abroad programs; serves as the lead course designer and instructor for the one-credit, pre-departure orientation class; and lead manager for the study abroad integrated learning assessments (I1.

MINIMUM QUALIFICATIONS:

• Master’s degree in relevant field and minimum 9 months professional experience in international education and/or higher education or Bachelor’s degree in relevant field and minimum 3 years professional experience in international educational education and/or higher education
• Strong interpersonal and intercultural skills to interact effectively and professionally with a variety of constituencies both on and off-campus, in the U.S. and abroad.  
• Strong written/oral communication with ability to consider audience and adapt communication style as needed.
• Demonstrated organizational skills and strong attention to details in a professional setting
• Demonstrated ability to work independently and collaboratively
• US citizen or permanent resident

PREFERRED QUALIFICATIONS: 

• Master’s degree in relevant field
• Familiarity with the Forum on Education Abroad Standards of Good Practice
• Previous experience in the following areas:
  • Study abroad program administration
  • Curriculum development, online instructional design, and assessment
  • Budget development and management
  • Academic advising
  • Terra Dotta software
  • Producing written documentation and protocols
  • Theory and practice of diversity, equity, and inclusion

DUTIES:

Program Management & Advising

1. Administer study abroad and exchange programs as assigned.

• Act as principal program liaison for students, faculty and partner abroad.
• Advise students at all stages of the process, pre-departure, while abroad, and upon return.
• Keep current with changing developments abroad relative to student security and safety and advising students accordingly.
• Liaise with CISI insurance regarding student medical and mental health issues.
• Provide basic information on visa requirements and application processes.
• Develop and administer semester and short-term budgets, including preparing annual agreements where required.
• Create/maintain web pages and other promotional materials.
• Create/maintain pre-departure orientation materials and present at orientation as needed.
• Create/maintain University course masters and catalogue content.
• Collect and send course descriptions for evaluation.
• Assist with program development.

2. Keep abreast of national/international best practices for study abroad programs and policies and align UW-Eau Claire programs and policies with these practices.

Academics and Curriculum Integration

1. Update and co-teach INTS 145, a one-credit orientation class.
2. Integrate other pre-departure programming and related resources from BlugoldsAbroad into INTS 145.
3. Create grading and feedback structure for co-teachers and teaching assistants.
4. Train interns as INTS teaching assistants.
5. Align study abroad intern positions and training with orientation model.
6. Develop and revise Liberal Education Integrative Learning assignments and rubric.
7. Integrate pre-departure Integrative Learning assignments into INTS 145.
8. Oversee cohorts continuing in INTS 145 while abroad for Integrative Learning.
9. Record completion of requirement in CampS in Student Groups.
10. Assess/facilitate assessment of Integrative Learning requirements and reporting for University Assessment.
11. Oversee course departmental course review for Curriculum Integration as well as development and updating of departmental major advising sheets.

University Relations

1. Collaborate with other university entities, such as those listed, to promote study abroad for all students.

• Academic departments, schools and colleges
• Advising Center Honors
• Gender & Sexuality Resource
• Center Office of Multicultural Affairs
• Services for Students with Disabilities
• Veterans Services 

Coordinate study abroad services with Admissions, the Business Office, Financial Aid, Housing, the Registrar’s Office and Student Health Services. Liaise with the Dean of Students office and other campus offices during a student emergency and/or conduct situation. Serve on departmental or university committees related to topics and issues that may impact study abroad.

Other

1. Assist with the annual study abroad fair. Assist with hiring, training and resources development, and supervision of study abroad interns. Gather and report statistics for national Open Doors report through the Institute for International Education. Other duties as assigned.

THE UNIT: The Center for International Education (CIE) consists of nine highly dedicated staff members with two primary purposes- study abroad advising/program management and international student/scholar services. The study abroad division of the CIE facilitates study abroad experiences for approximately 300 students each year and has been recognized twice by the Institute for International Education for innovative programming with Andrew Heiskell awards.  UW-Eau Claire regularly appears in the Open Doors leading institutions rankings at the master’s level for total number of students abroad and on the Top-Producing U.S. Student Fulbright list.  UW-Eau Claire is also a member of the Forum on Education Abroad, the official U.S. Department of Justice standards-setting organization for education abroad. The Center for International Education study abroad section was recognized in February 2017 for meeting the Forum’s Standards of Good Practice, the first public institution to receive such recognition, and ascribes to the Forum's Code of Ethics .  

More information about Center for International Education and our mission can be found at: https://www.uwec.edu/cie/.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire-Main Campus, an institution of approximately 10,000 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit https://www.uwec.edu/human-resources/employment-opportunities/why-uwec/ .

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: https://www.uwec.edu/job-postings/ .You must create an account and login before you can apply.  If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login."  Click the link to the Center for International Education: Study Abroad Manager position (Job ID # 19425) and then click the "Apply Now" button to submit your application electronically.  Your application will not be considered complete until all required documents are attached and all required fields are completed.  Please be sure you have included the following in PDF format:

• Letter of application
• Resume
• Unofficial graduate school transcript if applicable
• Names and contact information for three references.

Please direct requests for additional information to:

Catherine Lee; thompsc@uwec.edu

To ensure consideration, completed applications must be received by March 27, 2023.  However, screening may continue until position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the   University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime.  Visit Campus Security and Fire Report  (https://www.uwec.edu/files/8/annual-security-report.pdf) .  Also visit our Campus Security Authority policy (https://www.uwec.edu/files/787/CleryCompliancePolicy.pdf).

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing diversity, equity, and inclusion.