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Specialist, Admissions Communication

Job Details

Welcome to Career Opportunities at Lindenwood University. PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:
  • Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
  • Tuition discounts for doctoral programs (employee only).
  • Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
  • Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
  • Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
  • Professional development opportunities through the Lindenwood Learning Academy .
JOB TITLE SUMMARY

Job Title: Specialist, Admissions Communication

Division: Strategic Enrollment Management

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Assistant Vice President, Communications

Positions Supervised: N/A

Job Summary

The admissions communication specialist develops, monitors, and executes comprehensive integrated messaging strategies aimed at achieving the University enrollment/recruitment goals. This role focuses primarily on enrollment communication campaigns; message development for print and digital outreach; content direction for targeted recruitment initiatives; and support for the department’s social media accounts.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution
  • Works closely with enrollment leadership team to assess current organic communication campaigns and plan for future campaigns
  • Ensures development and timely execution of action-based and process-oriented communication plans
  • Develops key messaging/copy for print and electronic enrollment communications
  • Produces compelling, succinct copy to reach various target audiences/channels
  • Monitors and reports on impact of multi-channel communication plans and analyzes the effectiveness of engagement campaigns
  • Maintains strong working knowledge of enrollment Customer Relationship Management (CRM) database, specific to comm flows, audience segmentation, and analytic
  • Assists with maintaining a strong social media presence on admissions-hosted channels and other relevant sites
Service Excellence
  • Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports, and holds others accountable to the University’s values – excellence, dedication, integrity, creativity, teamwork
Communication, Teamwork, and Collaboration
  • Manages a variety of projects in collaboration with University Marketing and Communications, and Strategic Enrollment Management
  • Collaborates with division leadership to execute comprehensive communication plans with differentiated messaging to multiple populations via email, letters, publications, postcards, text messages, and other strategies
  • Coordinates the targeted creation and timely launching of communications from the Customer Relationship Management (CRM) database
  • Works directly with enrollment operations to maintain prospect data and build targeted communication plans
  • Works closely with department, as well as third-party contractors, to support asset creation for campaigns/projects
  • Collaborates with external partners and coordinates production schedules and mailing details
  • Collaborates on enrollment video projects, including writing scripts and storyboards and identifying, scheduling and prepping subjects
Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.
  • Bachelor’s degree in a related discipline preferred
  • Minimum two years’ experience in writing, creating, and executing marketing communication plans preferred
  • Prior admissions / recruitment experience preferred
  • Valid driver’s license
Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Understanding of how to develop and leverage a comprehensive communication plan
  • Superior writing, spelling, proofing, and grammar skills
  • Ability to write concise and creative communications for varied audiences
  • Well versed in current communication trends/technologies
  • Proficiency in Microsoft Office 365, Adobe Creative Suite products, and CRM system functionality
  • Highly organized and detail-oriented, with ability to prioritize, multitask, and manage time effectively
  • Ability to write concise and creative communications for varied audiences
  • Strong problem-solving skills
  • Willingness and ability to work in a change-oriented environment
  • Demonstrated ability to work as part of a team toward organizational objectives and goals
  • Strong project management skills
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
  • General office setting
  • Evening and/or weekend work possible
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Ability to work effectively at a computer for up to eight hours daily
  • Ability to sit for extended periods of time
  • Regular attendance is a necessary and essential function
Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

Company

Lindenwood University

Founded in 1832, Lindenwood is a dynamic four-year institution dedicated to excellence in higher education. Our historic campus is situated in the heart of Saint Charles, Mo., a growing community of more than 65,000 just west of St. Louis.

Lindenwood University is known nationally and internationally for innovation, entrepreneurship, and extraordinary dedication to students. We believe that education is the way to personal freedom and responsibility, which are the keystones of any democracy. We have a heritage that dates back nearly 200 years. In that time, we have learned how to educate in a way that helps each student become an enlightened, principled citizen of a global community.

Lindenwood is an independent institution firmly rooted in Judeo-Christian values. Those values include belief in an ordered, purposeful universe, the dignity of work, the worth and integrity of the individual, the obligations and privileges of citizenship, and the primacy of truth.

Lindenwood is a great place to work, and we would love for you to join us as we strive daily to accomplish our University mission: REAL EXPERIENCE. REAL SUCCESS. Enhancing lives through quality education and professional preparatory experiences.

Lindenwood University is home to over 800 full- and part-time faculty and over 400 staff members that work together to provide more than 100 degree programs to students from every state and over 70 countries through values-centered education that lead to development of the whole person.

Our faculty, staff, and administration are committed to an integrative curriculum that focuses on the talents, interests, and future of our students. 

Lindenwood values its employees and provides MANY employee perks including great tuition benefits!

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