Event Coordinator (Contract)

• Serve as the main point of contact for assigned client events held at the alumni center.
• Manage logistics such as, but not limited to: event sales/contract negotiation, conduct preliminary walk-through meetings with clients, create room diagrams, discuss event needs, and arrange parking when necessary.
• Will be onsite at all assigned events.
• Effectively “up-sell” items such as bar packages, in-house uplighting, and staging to enhance the client’s event.
• Maintain accurate records of events and ensure information is organized. Create and distribute event memos.
• Ensure all billing is complete with the client, working closely with the association’s accounts receivable office.
• Conduct consistent and reliable communication with clients via email and phone.
• Complete timely follow-up with clients such as thank you notes or sentiments, and event evaluations.
• Be onsite for all alumni association signature events to include the Celebration of Terps (annual alumni awards gala), home football tailgates, UMD Homecoming and MD Day.
• Other Administrative duties as assigned by the Senior Event Manager.

Education (include licenses, certifications, etc.):

Bachelor’s degree preferred. An equivalent combination of education and/or experience may be substituted for the degree.

Experience:

A minimum of 1 year of experience managing a variety of events including experience using event management and/or diagram software.

Knowledge, Skills, and Abilities:

• Ability to work independently and in a team environment.
• Superior customer service skills and friendly disposition.
• Excellent creativity, idea generation, and on-target solutions for the development and enhancement of events.
• Strong organization skills.
• Ability to work effectively in a fast-paced, high-quality, high-relationship environment.
• Skilled in discovering and anticipating client needs, and designing creative event solutions.
• Highly effective verbal and written communication skills.
• Proficiency in Microsoft Office and Google Suite.
• Professional demeanor, both with customers, co-workers, and vendors.