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Associate Director, Student Enrollment, Access, and Impact

Arizona State University
Tempe, Arizona
$50,336 - $91,520 per year; DOE
Posted Date
Feb 24, 2023

Associate Director, Student Enrollment, Access, and Impact

Arizona State University

College of Global Futures

Campus: Tempe



Job Description

ASU’s Knowledge Enterprise and the College of Global Futures seeks an Associate Director of Student Enrollment, Access, and Impact to help grow the next generation of sustainability, social justice, global development, and innovation professionals, futurists, scholars, and change makers to improve the wellbeing of people and nature in a rapidly changing world.


As the ideal candidate, you will be a passionate, strategic, and motivated leader, project manager, and doer who comfortably collaborates with diverse faculty, college leadership, and student success teams and initiatives at ASU in a supportive, team environment. The College of Global Futures values diversity and diverse perspectives in our inclusive workplace. You will bring to the role strong listening skills, impactful ideas, action plans and strategic thinking to advance the mission of the college. We seek a candidate who possesses a broad range of professional expertise in community engagement, recruitment, and marketing/ communications. Candidates who have specific experience in growth-oriented organizations of higher education are sought.


As an Associate Director, you will report to the Associate Dean of Student Success in the College of Global Futures; you will collaborate in a supportive, team environment on enrollment-related initiatives with the Director of Student Services, the Director of Learning Design and Curriculum and their teams; and you will collaborate with and oversee the activities of the existing recruitment and outreach team in the college. Your primary responsibility in this results-driven position will be to plan, coordinate, and oversee recruitment, enrollment, yield, and retention goals as well as strategic initiatives in collaboration with ASU-wide enrollment teams and leadership of the four schools in the college (Schools of Sustainability, Ocean Futures, Complex Adaptive Systems, and Future of Innovation in Society).


You should have experience managing enrollment-related initiatives in education, marketing, membership organizations, or in a customer acquisition role, and reporting to executive teams on the results and impact(s) of these initiatives. Content knowledge and demonstrable passion for sustainability, innovation, systems science, global development, environmental conservation, social justice, and/or social impact of technology in society is desired.


Experience in higher education and working with faculty is desired. You should have excellent collaboration skills to develop strategy for, manage, and assess projects with diverse teams.


As the ideal candidate, you will be an organized, dynamic, strategic and motivated doer, successfully managing multiple projects at once with quality and with speed, and with the vision of advancement and impact.


Your experience working with diverse teams, passion for the college mission, and excellent writing and organizational skills are desired and should be demonstrated through the inclusion of a digital project portfolio submitted with your resume and/or CV (e.g., writing samples, marketing collateral, or other work that demonstrates previous projects and success with enrollment/customer acquisition / and/or membership growth).


Salary Range

$50,336 - $91,520 per year; DOE


Close Date



Essential Duties

Develop and implement undergraduate and graduate student recruitment, enrollment, and retention strategies in collaboration with leadership in the College of Global Futures and its schools to drive aggressive growth in emerging fields. Interface enrollment strategies with related teams within ASU Academic Enterprise Enrollment, the Graduate College, and EdPlus/ASU Online. Develop a deep understanding of customer / prospective student desires and needs within the context of the College of Global Futures mission, and work with college and school leadership to develop products (curricula, degree programs, skills, experiences) that will improve student enrollment, satisfaction, impact, and success. Collaborate with college and school staff on curriculum development, student engagement, careers/alumni engagement, and executive education to improve recruitment, enrollment, and impact outcomes. Coordinate with college, Global Futures Laboratory and Knowledge Enterprise strategic marketing and communications team to ensure coordinated messaging across all outreach and recruitment materials. Co-develop strategic priorities with and oversee the College of Global Futures recruitment and outreach team to reach ambitious enrollment goals. Work with ASU teams to conduct market research and analyze data to maximize student enrollment, access, and impact goals. Work closely with faculty and the teams in Knowledge Enterprise and ASU marketing and communications to co-develop materials and content towards the College of Global Futures enrollment, access, and impact goals. Resolve problems and issues affecting the college enrollment goals and recommend measures to improve effectiveness and efficiency for evidence-based decision making. Develop and present weekly project status and analytics reports to College Deans and Directors.


Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND seven (7) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Eleven (11) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.


Desired Qualifications

Experience in the fields of sustainability, global development, earth or environmental studies, conservation science; technology, innovation, or entrepreneurship; and/or community advocacy or activism. Experience in student recruitment and enrollment management, membership management, customer acquisition, marketing, or project management; especially with customers / prospective students in campus-based immersion and online contexts that range across traditional and unconventional/transdisciplinary backgrounds. Experience working with university faculty and growing a portfolio for a college or other mission-driven organization. Skill and work ethic in support of exemplary collaboration and follow-through, including actively listening, taking ownership and resolving challenges as appropriate. Ability to report on and present to executive teams about the impact of enrollment, access, and impact initiatives as it relates to college goals. Experience developing a strategic plan for enrollment / membership / customer growth that includes key performance indicators. Experience using data analytics and reporting to support strategic priorities. Experience in using organizational, supervisory, collaborative, and written/oral skills, including strategic and design thinking, data analysis, prioritizing, multi-tasking, time management, proactive approaches, meeting and managing potentially conflicting deadlines, problem-solving, decision-making, and establishing and maintaining strong working relationships.


Working Environment

Climate-controlled office setting subject to extended periods of sitting. Visual acuity and manual dexterity associated with daily use of desktop computer; Ability to clearly communicate to perform essential duties. Expected to be responsive to customers, engaged in work production, resourceful, flexible, and respectful of others.


ASU is a diverse enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market, as such the following options may be offered dependent on department needs:


Flexible work options

Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times. Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.


Department Statement

As human activities and impacts intensify, so do the challenges and opportunities we face — from social injustice and rapidly advancing technology, to biodiversity loss, water and food security, and climate change. Solving these global challenges demands the creativity and commitment of many minds with diverse expertise and backgrounds.


We believe a research and teaching university is a knowledge and academic enterprise — our business is attracting and cultivating the next generation of change makers, and developing knowledge and solutions that provide value to our communities. This passion fuels everything we do.


At ASU’s College of Global Futures within the Julie Ann Wrigley Global Futures Laboratory, we prepare our students to address some of the greatest challenges of our time, such as envisioning and creating just and sustainable futures for both people and nature, connecting knowledge and practice to support a healthy and thriving ocean, and ensuring the social and environmental benefits of powerful new technologies. We empower our students to develop solutions to emerging issues that transcend the limitations of conventional thinking.


ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.


ASU is a tobacco-free university. For details visit


Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.


Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.


Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit


ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.


Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.


Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.


Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.


Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.


ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.


Only electronic applications are accepted for this position.


IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.


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