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Supervisor, Field & Events Operations

Posting Details

Posting Details

Job #

Department Code

Parking and Transportation Services

Job Title
Supervisor, Field & Events Operations

Syracuse, NY

Pay Range
Commensurate with Experience

Staff Level

FLSA Status


Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

The Supervisor, Field and Events, is a non-bargaining unit position that provides supervisory direction for bargaining unit field staff employees on a year-round basis. The positions also coordinates fulltime and part-time field staff for event work.


Associates degree from an accredited college or university required or equivalent combination of education and experience.

Job Specific Qualifications
  • Supervisory experience necessary.
  • Experience in supervising bargaining unit staff preferred.
  • Parking and transportation operational experience necessary.
  • Experience in a college or university setting preferred.
  • Flexibility with schedule a must. Position will work a regular shift, however, must be flexible and work overtime, including nights and weekends.
  • Must successfully pass a criminal background and random drug screening.
  • Oversees the work activities of field staff.
  • Work with various University departments such as Public Safety, Admissions, Special Events, Trustee office, First year student programs, Alumni and development, and various organizations, to coordinate parking and transportation services.
  • Working Collaboratively with the Director and the Associate Director hire, train, and supervise, permanent and temporary event staff
  • Serves as a liaison between management and field staff.
  • Monitors day-to-day operations of field staff to ensure proper parking procedures are followed.
  • Verify employee time reporting.
  • Closes end-of-evening and event related work, including ensuring cash and cash receipt collections and equipment is handled properly.
  • Maintain an on-call temporary staff for daily, weekly, events.
  • Maintain a strong working relationship with Union representatives
  • Makes changes to schedules to provide adequate parking and event related staffing coverage.
  • Provides input on performance partnership process, employee development, including termination of field staff.
  • Responds to questions and complaints from students, faculty, staff, and visitors.
  • Maintain PTS vehicles, including vehicle records, and all aspects ensuring vehicles are kept clean and in order.
  • Recommends ordering, disposal, and issuance of equipment and supplies, such as uniforms, fuel, etc.
  • As necessary, purchases equipment and supplies with University procurement card.
  • All other duties as assigned.
Physical Requirements


Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

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