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Transfer Admission and Enrollment Coordinator

Christopher Newport University
Newport News, Virginia
Posted Date
Feb 24, 2023

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Chief Objective of Position:

Under the direction of the Associate Director of Transfer Admission and Enrollment, this position is responsible for supporting the recruitment, admission, and enrollment of the entering transfer class. In addition, this position coordinates the evaluation of academic transcripts and other credentials, articulates and awards credit, if appropriate, reviews and makes decisions on domicile applications, and acts on applications for transfer, non-degree and re-admission. This position supports the transfer recruitment activities, builds strong relationships with community college partners and develops on- and off-campus recruitment events and programming to support the recruitment of these students. Finally, this position will assist with various other aspects of the Office of Transfer Admission and Enrollment including, but not limited to, application processing, requests to take courses elsewhere, credential review, general information sessions, admission interviews and supervision of various student staff.


Work Tasks:

Transfer Admission and Readmission:

  • Routinely communicates and meets with new transfer applicants and returning student applicants regarding admission requirements and eligibility.
  • Serves as the primary recruiter and visits community colleges for tabling, presentations, meetings, and transfer fairs. Coordinates the scheduling of these efforts each semester.
  • Conducts persuasive information sessions and other presentations to prospective students and their families about Christopher Newport.
  • Utilizes the National Student Clearinghouse to identify unreported periods and/or institutions at which the student has been previously enrolled and makes appropriate adjustments to the student’s application.
  • As part of the Transfer Admission & Enrollment team, this individual will also take measures to ensure that the University is compliant with the State Policy on Transfer and operates adhering to all current guaranteed admission or articulation agreements.
  • Serves as a member of the internal quality assurance team to help ensure data and record integrity associated with these enrollment credentials. Interviews prospective applicants for transfer admission and assists with reading applications for admission.
  • Requires frequent travel within the state, some resulting in overnight stays, as well as some evening and weekend work commitments.
  • Assists with planning and implementation of programs for prospective students, family and community college counselors to generate interest in Christopher Newport. This includes both on- and off-campus events.

Coordination of Domiciliary Issues:

  • Manages the activities associated with classification of domicile for transfer, non-degree, and readmission applicants.
  • Assists the Associate Director with cases for special populations and reclassification cases for currently enrolled students.
  • Reviews policies, procedures, and practices to ensure compliance with Section 23-7.4 of the Code of Virginia and with established University policies.
  • Proposes new procedures, forms, and literature and reviews existing procedures, forms, and literature to improve efficiency and to increase the level of customer satisfaction.
  • Reviews domicile cases to determine status in accordance with Section 23-7.4 of the Code of Virginia, ensuring that appropriate residency status is awarded and that appropriate University authorities are sufficiently notified.
  • Attends annual SCHEV/VACRAO training as funding permits and develops employee-training guide.

Transfer Credit:

  • Assists with the review of requests of current students to enroll in courses elsewhere and provides guidance to students on options for degree completion.
  • Utilizes online degree analysis tool to make determinations regarding eligibility to enroll in and receive credit for coursework completed at another higher education institution.
  • Maintains and continually reviews inventory of CNU transfer equivalent courses in electronic database.
  • Articulates credits earned elsewhere and posts to the student’s academic record.
  • As part of the Transfer Admission & Enrollment team, this individual will also take measures to ensure that the University is compliant with the State Policy on Transfer and operates adhering to all current guaranteed admission or articulation agreements.
  • Serves as a member of the internal quality assurance team to help ensure data and record integrity associated with these enrollment credentials.
  • Assists with running reports to identify potential duplicate credit, reconciles these instances, and notifies students accordingly.

Initial Registration of New Transfer Students:

  • Assists with designing the schedules and registering new transfer students based on information gathered via the student, the student’s academic record and information provided by academic department chairs.
  • Consults with the Senior Director regarding situations with conflicting information or when there is insufficient course availability for new transfer class.

Customer Service and Safety:

  • Develops and maintains positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees.
  • Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the “Student’s First” value at CNU and routinely goes the extra mile in providing service.
  • Participates in a cross-training initiative so all staff members possess a general knowledge base of University and office functions to better guide and refer customers.
  • Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position.
    • Report unsafe work conditions to your supervisor.
    • Immediately report work-related incidents to your supervisor and participate in accident investigation requests.
  • Assists with coverage in the Commons and with receiving incoming phone calls and emails.
  • This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

Collaboration, Supervision and Leadership:

  • Supervises all student employees (2-3).
  • Serves as representative of the office, providing guidance regarding operational issues, on various division and university groups and committees.
  • Functions as a contributing member of the office by providing efficient services to students, faculty, staff, alumni, parents, and other constituents.
  • Cognizant of the rules, regulations and policies of the State Council of Higher Education of Virginia, U.S. Department of Education, and the University.
  • Recommends and assists in the development of policies and procedures pertaining to enrollment of international students, transfer admission, State Policy on Transfer, Advanced Placement, International Baccalaureate, and transfer equivalency tables.
  • Assists and collaborates with the Senior Director and the University Registrar to develop degree maps with the Virginia Community College System.
  • Assists the Senior Director, the University Registrar, and/or the Vice President of Enrollment and Student Success on various initiatives and projects on an as needed basis.
  • Performs other duties as assigned.

Knowledge, Skills, Abilities (KSA's) required:

  • Evidence of excellent oral and written communication skills.
  • Knowledge and understanding of academic rules and regulations.
  • Excellent interpersonal and consensus building collaboration skills.
  • Excellent computer skills to include word processing, spreadsheet and presentation software.
  • Strong critical thinking and problem-solving skills.
  • Excellent customer service philosophy/skills.
  • Strong attention to detail.
  • Demonstrated skills in interpretation and application of rules, regulations and formulas.
  • Strong demonstrated organizational skills with follow-through.
  • Ability to pursue multiple tasks simultaneously.
  • Demonstrated ability to self-motivate.

Knowledge, Skills, Abilities (KSA's) preferred

  • Experience with the Microsoft Office suite or similar product.
  • Knowledge of federal and state policies related to the admission and enrollment of students.
  • Demonstrated skills supporting a strong team spirit, dedication to helping students and a passion for excellence.
  • Demonstrated proficiency using the Banner Student Information System.
  • Demonstrated proficiency using, Slate, DegreeWorks, the Common Application, and/or Hyland/Perceptive
  • Ability to understand and represent the interests of Christopher Newport University as well as state and federal laws and regulations, and to balance them against the interests and entitlement of individual students.
  • Knowledge of Family Educational Rights and Privacy Act (Buckley Amendment).
  • Knowledge of relational databases.
  • Good presentation and team-building skills.
  • Demonstrated proficiency with public speaking.

Required Education:

Master’s degree; or a Bachelor’s degree and related experience that equates to an advanced degree.

Preferred Education:

Master’s Degree in Higher Education Administration, Student Personnel Services, Business, or related area of specialization is preferred.

Experience Required:

  • Experience working in higher education with detailed, classified and confidential information.
  • Experience working with relational databases and enterprise information systems.
  • Experience interpreting and applying complex rules and regulations.

Experience Preferred:

  • Experience working with the Banner Student Information System.
  • Experience with applying the Virginia State Policy on Transfer.
  • Experience working with admissions, registrar, financial aid, and/or education records in a higher education environment.
  • Experience working in the marketing and recruitment field.

CNU Information:

S​elected by The Princeton Review to be included in The 388​ Best Colleges: 2023 Edition, Christopher Newport University is a public school offering a private school experience – great teaching, small classes, and a safe, vibrant campus. The University is located in Newport News, Virginia, enrolls approximately 5,000 students, and is dedicated to the ideals of scholarship, leadership, and service. Academic programs at Christopher Newport University encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University is ranked by U.S. News & World Report’s America’s Best Colleges guide​ as 2nd among public regional universities in the South and 5th overall, and has recently completed more than $1 billion in capital construction on its 260-acre campus.

Christopher Newport University is committed to ensuring that all people are welcomed, honored, and fully engaged in the life of our academic community. We recruit exceptional and diverse faculty and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit


Position Detail Information

Working Title: Transfer Admission and Enrollment Coordinator

Position Number: FA393

FLSA: Exempt

Appointment Type: Full Time

Sensitive Position: No

Sensitive Position Statement:

A sensitive position requires a fingerprint-based criminal history check. This is NOT a sensitive position.

Campus Security Authority: Yes

Campus Security Authority Statement:

This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities.” A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel: No

Designated Personnel Statement: 

A “designated position” could potentially be required to work (depending on the event) during an emergency closing. This is NOT a “designated position.”

Statement of Economic Interest: No

Statement of Economic Interest Statement: 

This position does NOT require a Statement of Personal Economic Interest.

Restricted Position: No

Restricted Position Statement: 

A restricted position would be subject to availability of funding. This is NOT a restricted position.


Posting Detail Information

Posting Number: AP278P

Number of Vacancies: 1

Posting Date: 02/24/2023

Application Deadline: 03/12/2023

Application Instructions:

Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application.

Review of applications will begin at 11:59PM EST on March 12, 2023.

Applications received after 11:59PM EST on March 12, 2023, will be accepted but considered only if needed.

Search finalists are required to complete a CNU sponsored background check.

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Quick Link to Postings:

EEO Statement:

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement:

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