Assistant Director, Slate CRM/Events – Tepper School of Business

The Tepper School of Business lives at the heart of Carnegie Mellon University, guided by a mission to transform the world, pioneering and innovating at the intersection of business, technology, and analytics. The Tepper School offers a future-focused business school experience, tailored for the complexity of today’s marketplace. Where others see challenges, we see opportunity. Always looking ahead, we are consistently moving the world forward with innovative ideas, creative solutions, and new approaches.

Carnegie Mellon University’s Tepper School of Business searching for an Assistant Director who manages the Slate CRM/Events. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing essential support by recruiting student applicants in assigned areas and coordinating specific admissions and recruiting programs and events.

Core responsibilities will include:

• Attends recruitment receptions in select cities throughout the country to increase Tepper’s Masters Programs visibility and attract higher quality applicants.
  
  
• Meets with visiting prospective students to advise them on graduate management education opportunities at Carnegie Mellon. Provides advice and counsel to faculty, students, and/or staff regarding the admissions process.
  
  
• Responds to routine and non-routine inquiries from applicants concerning the application process, notification, financial aid information, visa requirements, conditions, and program requirements.
  
  
• Interprets and applies policies, procedures, and regulations to ensure consistent administration and compliance.
  
  
• Evaluates MBA and MS applications and makes recommendations for action to the Admissions Committee.
  
  
• This includes analyzing and synthesizing a large amount of often conflicting data (including undergraduate transcript, test scores, professional history, letters of recommendation, extracurricular involvement, essays, and interview report), and proving the necessary evaluative information in the review of foreign credentials.
  
  
• Makes an admission recommendation to the Admission Committee.
  
  
• Conducts behavioral interviews as part of the candidate evaluation.
  
  
• Manages CRM in Slate for graduate business programs, using existing email content based on Communication Plan created by the Director of Marketing. Will implement event creation within the Slate system based on the existing recruitment plan and will send promotional email messages to specific targets using the CRM.
  
  
• Will work with the Director on the execution of admissions marketing strategies. Will also coordinate specific activities to meet objectives and to support the goals of the admissions office.
  
  
• Establishes priorities, then plans and carries out own and/or unit work.
  
  
• May delegate or share appropriate responsibilities to enhance departmental effectiveness.
  
  
• Provides general support on projects and opportunities as they arise.
  
  
• May oversee work of student volunteers.
  
  
• Other duties as assigned
  
  

Flexibility, excellence, and passion are vital qualities within the Tepper School of Business. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Bachelor’s degree required
  
  
• 3-5 years in academic admissions and/or academic recruiting experience required
  
  

Requirements:

• Successful Background Check
  
  

Additional Information:

• Work Posture: This position is operating on a hybrid schedule, with an on-campus/in office presence two days a week.
  
  
• You should be able to travel both domestically and internationally and be willing to work outside of normal business hours as needed.
  
  
• Typical work schedule is Monday-Friday from 8:30-5:00pm. An alternate work schedule allowing for evening and weekend hours will be required on occasion.
  
  

Are you interested in this exciting opportunity? Please apply!

CMU’s COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see Minimum Requirements to Return to Campus for details regarding the university’s current COVID-19 mitigation requirements.

Location

Pittsburgh, PA

Job Function

Admissions and Financial Aid

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information:

• Please visit “ Why Carnegie Mellon ” to learn more about becoming part of an institution inspiring innovations that change the world.
  
  
• Click here to view a listing of employee benefits
  
  
• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran .
  
  
• Statement of Assurance