DIRECTOR, TECHNOLOGY SERVICES

Posting Details

Title Information

Security Sensitive Position?
Yes

Hours of Work
8:00 AM - 5:00 PM M-F

Position Details

Position Information

Posting Number
TSU202780

Official TSU Title
DIRECTOR, TECHNOLOGY SERVICES

Grant Title
N/A

Job Description Summary / TWC Summary

This position provides leadership and coordination for the university technology infrastructure. While serving as a member of the Office of Information Technology’s ( OIT ) leadership team, this position will be involved in the development and implementation of a variety of institutional strategic, tactical, communication, and other plans, projects, and initiatives. This position is responsible for directing the activities of the OIT infrastructure team, ensuring the provision of consistent and superior services, while also providing professional development opportunities as needed for continued success and growth. Provides strategic visioning and solutioning for the university’s technology infrastructure including network servers/workstations, telecommunications, wireless connectivity, databases, information systems and information security, which includes Active Directory, Identity Management, and Integration Methodologies for third-party platforms. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff and the community in a professional, exemplary, service oriented collaborative manner.

Essential Duties Summary

• Establishes, plans and administers the overall policies and goals for Information Technology, including long-term and day-to-day activities (staff/student how-to’s, training, customer services, end-user computing, lab/classrooms and conference room support.
• Participates in all programs and enforces all policies relating to performance evaluations and career development planning. Facilitates the technology governance framework to include requests, feasibility, funding allocation, implementation, and quality assurance.
• Plans and implements additions, deletions, major modifications, upgrades/updates to university technology equipment in support of teaching and learning.
• Anticipates future technology needs, refresh plans and service level management and reporting.
• Helps establish and build relationships with vendors in conjunction with executive leadership.
• Promotes the university through speaking engagements and involvement with the campus community, community at large and with the business community.
• Performs other job-related duties as assigned.

% FTE

1.0

Hiring Range
$123,467.00 - $160,508.00

Education

Bachelor’s degree (B.A. or B.S.) in Information Technology, Business or closely related discipline.

Required Licensing/Certification

None required.

Knowledge, Skills, and Abilities

Knowledge of:

• Policies, procedures, and practices.
• Complex systems and procedures.
• Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the “go-to” expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations.
• This position should be categorized as not only an organizational leadership role, but also as a thought leader providing leadership to IT and non-IT departments through guidance.
• Recent industry trends and standards and future directions of technology in the learning environment, office administration, and ability to effectively advocate for new ideas.
• Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level.
• Must be proficient in IT project management.
• Must have knowledge of the administration of domain user accounts, file and folder permissions, DHCP, DNS, RRAS, or other network services.
• Must be proficient in the use of personal computers and Microsoft Office software such as Word, Excel, or Power Point.
• Microsoft Office Professional or similar applications.

Skill in:

• Detail oriented.
• Effective customer service.
• Problem-solving and decision-making.
• Multitasking and time management.
• Technical problems.
• Project management.
• Presenting.
• Job-related systems.
• Both verbal and written communication.

Ability to:

• Prepare detailed reports.
• Work independently.
• Communicate effectively.

Work Experience

Seven (7) to nine (9) years of related experience.

Working/Environmental Conditions

• Routine office environment.
• Sitting or standing in one location much of the time.
• Some stooping, lifting, or carrying objects light weight may be required.
• Use of video display terminal.

Desired start date

Position End Date (if temporary)

Posting Detail Information

UA EEO Statement

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.

Manual of Administrative Policies and Procedures

Close Date

Open Until Filled (overrides close field)
Yes

Special Instructions to Applicants
Open to all applicants.
Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a Bachelor’s degree (B.A. or B.S.) or higher in Information Technology, Business or closely related field?
   • Yes
   • No
2. * Do you have seven (7) to nine (9) years of related experience?
   • Yes
   • No
3. * Do you have experience using Microsoft Office Professional or similar applications?
   • Yes
   • No
4. * Do you have have knowledge of the administration of domain user accounts, file and folder permissions, DHCP, DNS, RRAS, or other network services?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents

1. Official Transcripts
2. Other Document
3. Reference Letter 1
4. Reference Letter 2
5. Reference Letter 3