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Dean of Enrollment and Retention (CC)

Employer
Kern Community College District
Location
California, United States
Salary
Salary Not specified
Date posted
Feb 22, 2023

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Dean of Enrollment and Retention (CC)

Kern Community College District


Salary: $123,791.08 - $162,424.61 Annually

Job Type: Full Time

Job Number: FY22-2300303

Location: Ridgecrest, CA

Department: Student Services

Basic Function

Under the supervision of the Vice President of Student Services or assigned supervisor the Dean of Enrollment and Retention provides leadership to a comprehensive array of academic advising and educational services designed to facilitate and promote effective student learning, development, and success through the management of strong support services, programs, activities, and performance outcomes measures and supports to enhance a climate that promotes innovation and improved services to students to support student success. These include Admissions and Records, Financial Aid, Promise/Finish Line Programs, Basic Needs (Coyote Cupboard, CalFresh Outreach, Mental Health, Housing Support), Outreach and Student Activities and other enrollment and retention student success programs for the college.

The Dean is required to have collaborative and cooperative relationships with academic and student services departments to contribute to the efforts in educating, serving and retaining students from culturally diverse backgrounds including adult learners. The Dean of Enrollment and Retention provides general supervision of the operations of the area, along with coordination of activities and the evaluation of the management and staff in the area.

Representative Duties

Support the college's focus of improving lives through education, including providing a welcoming, safe, accessible and equitable educational and working experience for all students, staff and faculty.

Facilitate and support students' educational success through the provision of student-centered educational services as listed below. Plan, implement and evaluate short and long-range strategies, goals and objectives that contribute to continuous quality improvement in the following areas:
  • Enrollment management with a focus on optimizing the use of technology as a student guidance and success tool;
  • Maximizing the college performance on the Student Centered Funding Formula;
  • Admissions and Records, including registration, maximizing enrollment, outreach and enhancing the student intake experience
  • Veteran Service, including resource development, outreach, engagement and maximization of capacity as a Veteran Serving Institution
  • Financial Aids: with focus on efficiency, proactive approaches and maximizing students receiving all relevant awards;
  • Promise and Finish Line Programs: continuing to administer with a wrap-around cohort approach;
  • Coordinated communication plan throughout the recruitment and enrollment processes and strategically to support retention and persistence using a variety of communication streams;
  • Recruitment and Outreach, outreach activities, and open houses, in collaboration with on campus programs;
  • Student Ambassadors, including supervision and engagement in outreach and in-reach activities
  • Basic Needs: Coyote Cupboard/food resources, CalFresh Outreach, Mental Health, housing support, transportation resources;
  • Student activities: working with various offices on campus help to provide a baseline of student life/engagement activities;
  • Online student services and technological solutions that enhance communications with students, boost student recruitment and retention and support enrollment and student achievement outcomes;
  • Other enrollment, retention services and student success initiatives, particularly targeted for equity populations. These include high impact practices that are data informed.

  • Provide direct oversight and administrative leadership for the operations of specific programs such as, but not limited to, Admissions and Records, Financial Aid, Promise/Finish Line Programs, Basic Needs, Outreach and Student Activities and other enrollment and retention services, serve as the secondary Student Conduct Administrator.

    Supervise and coordinate department planning and operations; fiscal and personnel management, including hiring and assignment of counselors and support staff; supervision, development and evaluation of all staff; development and management of budgets; etc. Develop, implement, and monitor the annual plans and budgets including establishing goals and activities and evaluating program outcomes for all programs supervised.

    Review, assess and evaluate assigned programs and services; recommend and implement approved plans and policies to facilitate and improve outcomes, operations and programs within areas of responsibility. Develop and generate statistical data and reports and ensure data-centric decision making. Assist in the design and assessment of institutional research focusing on student outcomes. Assess student needs and provide support services to respond to those needs.

    Implement policies and ensure operations are aligned with the district and college mission, vision, values, and institutional goals, and objectives.

    Work closely with faculty chairs, Student Services directors, deans, appropriate staff in support of enrollment management, retention and student success and engaging with partners; feeder high schools, four-year institutions, business industry and other community partners.

    Coordinate the procurement and distribution of grant funds, prepare grant applications, budgets, and reports for local, state, and federal grant supported programs.

    Develop and implement strategies to increase student access, enrollment and completion supporting the vision for success while focusing on completion and equity.

    Oversee accurate and complete management information system (MIS) reporting for categorical programs.

    Serve as an advocate for the use of technology to deliver services to students, while reserving human resources to provide personal assistance and developmental activities for students. Provides leadership to the college community with the implementation of the provisions of the Student Success Act as outlined above.

    Help to support and assist faculty, staff and other administrators through guided pathways implementation and institutionalization.

    Assist the Vice President of Student Services, to accomplish the mission and goals of the college, division, and related areas. Work closely to gather, interpret and present data on student enrollment, student progress, and student success indicators in order to enhance instructional effectiveness and support enrollment management efforts.

    Work cooperatively and provide leadership as a member of Student Services and college management team consistent with the mission of the College and District and serve on college and district participatory governance committees to support the college and district mission.

    This assignment may include evening and/or weekend work hours.

    Perform other duties as assigned or required.

    Minimum Qualifications

  • Master's degree from an accredited college/university, preferably in educational management, educational organization, educational leadership, or related field.


  • Five years of full-time experience with progressively increasingly responsibilities demonstrating integrative leadership in departments closely related to areas of Dean's responsibilities.


  • Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.


  • Demonstrated leadership in developing and providing services for first generation, low-income and at-risk, and supporting student achievement for diverse populations of students.


  • Experience with the implementation of and maintenance of administrative software related to areas of responsibility.


  • Knowledge and Abilities

    Knowledge of:
  • The mission of the California Community College; community college and student and instructional programs, regulations and policies; principles of employer employee relations; and principles in the administration of personnel services.
  • Methods and techniques of leadership and management; principles and practices of program development and administration, including knowledge of budgeting; modern office procedures, methods, and equipment including computers and applicable software.
  • State and Federal codes, statutes and regulations that govern California community college student developmental and instructional services (or their equivalents) including:
  • Pertinent sections of Title 5 of the California Code of Regulations pertaining to student developmental, curriculum and institutional services.
  • Pertinent sections of California Education Code.
  • Americans with Disabilities Act (ADA) compliance regulations.
  • California State Chancellor's Office (Systems Office) legal opinions and advisories.
  • Federal regulations pertaining to the Family Educational Rights and Protection Act.
  • BANNER Student Module applications, CRM Recruit, Navigate.
  • Microsoft Office Word/Excel.
  • Board Policies and Administration Procedures.
  • Principles of student development administration at the community college level; leadership and management principles and techniques.
  • Higher Education equity student services programs and processes to close the achievement gaps amongst disproportionately served students as well as the California Community College Vision 2022 goals.
  • Student enrollment, retention and success strategies
  • Principles of employer-employee relations
  • Computer operations/data processing systems.
  • Accounting, budgeting, and fiscal reporting.

  • Ability to:
  • Work as part of a management team dedicated to collaboration and the college goal of integrating instruction and student services as a way to create and maintain a supportive student-learning environment.
  • Exercise group leadership skills, which emphasize collaboration, consensus building, conflict resolution, and problem solving in an environment of shared governance
  • Lead and facilitate the practical use of computer and instructional technology to facilitate and support student services and staff productivity.
  • Use effective written communication, including reporting and funding proposal reports, etc.
  • Research, evaluate, and analyze data and prepare and present comprehensive, coherent, and effective oral and written reports.
  • Effectively interact with persons of diverse socioeconomic and ethnic backgrounds.
  • Apply legal and policy provisions to various problems consistently and correctly.
  • Establish and maintain cooperative and helping working relations with students, staff and community agencies to meet the needs of students with disabilities.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals and program requirements.
  • Plan and organize work and manage competing activities to meet established timelines and deadlines.


  • SALARY RANGE$ 123,791.08 - $ 162,424.61 annuallyMaximum Entry Level Salary: $ 130,058.00 annually
    SPECIAL INSTRUCTIONSFirst Review of Applications: Complete application packets will be accepted until the position is filled; but those received by March 7, 2023 are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point.

    Completed application packet must include:
    • Completed Online Application for Employment form
    • Current resume
    • Letter of interest (Cover Letter)
    • Copy of legible transcripts, if applicable
    • List of five (5) professional references - Listed on application form

    It is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.

    Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application.

    Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.
    EEO Plan 2021-2024

    Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Discrimination Free Work Environment

    The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.



    All applicants must apply online at https://www.schooljobs.com/careers/kccd/jobs/3927509/dean-of-enrollment-and-retention-cc. Emails will not be accepted.




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