RESIDENCE HALL DIRECTOR
Student Affairs, Division of
Residence Life and Housing Office
Staff & Administration
If Part-Time, enter FTE:
Is this a temporary position?
If Temporary, enter End Date:
The Area Coordinator (AC) is a live-in position responsible for the
overall administration of a residential community of 350-550
undergraduate students. Area Coordinators are responsible for
fostering a welcoming and inclusive environment in the halls,
retention of residential students, staff supervision, assessment,
student conduct, counseling/referral, programming, emergency
management, and general building administration.
—Build positive connections. Know
residents of halls by being available and accessible. Support RA
programs. Provide programming to residents based on input. Maintain
the safety and security of the residence hall. Proactively address
roommate issues and work to resolve roommate conflicts. Create
positive and supportive environment to support students’ academic
success and the mission of the university. Address issues of bias,
discrimination, and sexual assault with residential student
populations. Collaborate with other departments/programs on campus
to provide support for students. Insure that staff and residents
are aware of University and Residence Life policies, community
standards, and responsibilities. Hold student conduct meetings.
Provide informal counseling and co-curricular education to
students. Participate in emergency preparedness and emergency
Administration of Halls
—Administer residential areas by
supervising opening and closing. Reports: occupancy,
incident/theft/injury, damages, and daily logs. Oversee furniture
and key inventories. Track residence changes and assignments.
Maintain officers in a residence hall office. Assess and address
damages and damage billing in halls. Balance and maintain budget
for hall programming. Maintain up-to-date files. Address quality of
life issues in halls, with focus on retention. Perform weekly
building walk-through inspections of halls to insure standards are
being maintained. Assure halls comply with applicable fire, health
and safety regulations in cooperation with various departments on
campus and regulation agencies. Coordinate summer operations
including facilities, staffing, and building prep.
Assessment and Committee Involvement
committee, assessment, and special project work related to student
concerns and Residence Life. Activity may be within Residence Life
or throughout the University.
—Hire student staff and actively supervise,
train, and evaluate RAs. Meet regularly with RAs individually. Hold
weekly staff meetings. Supervise Hall Council when applicable.
Provide team building, goal setting, and on-going opportunities for
—Assist with leadership, development, and
presentation of departmental staff and student training.
Participate in training provided by the University and various
departments on campus as assigned by the Associate Director of
Residence Life and Housing for Training and Development.
Emergency On-Duty Responsibilities
—Participate in rotating
professional staff on-call providing 24-hour availability and
response. First line member of professional response team for
student illness, accident, or other campus emergency situations.
Requires ability to interpret University policy and protocol, make
judgement calls, as well as make clear and critical decisions under
pressure. On-duty rotates weekly among live-in staff members.
JOB REQUIREMENTS :
Functional and Supervisory Relationships
- Academic interests and experiences that include residential
education, leadership development, a commitment to diversity,
civic, and social engagement, and an understanding of the needs of
students transitioning to college, especially first year and
- Residence Life and Housing professionals are educators outside
of the classroom. By working collaboratively with colleagues both
within and beyond the residence life department, ACs help residents
foster leadership skills, develop critical reasoning skills, and
practice ethical decision-making.
- As live-on professionals, ACs must have skills in crisis
management, problem-solving, administration, organization,
supervision, intervention, emergency response, verbal and written
communication, public relations, decision making, advising, and
- Essential to this position is the ability to be flexible and
adapt to a changing environment. ACs consistently adapt to
- Demonstrate a commitment to diversity, equity, inclusion, and
continuous learning to improve cultural competency and
- Build, maintain and foster diverse and inclusive relationships
in support of of the mission of the university and the
- Knowledge and understanding of residential life, operations and
procedures, administrative and supervisory experiences, student
development theory, counseling and conflict resolution, and general
higher educational procedures are all critical to the effectiveness
of this position
- Based on the need to respond to crisis situations and serve on
a duty rotation, travel within the campus and between campus
locations is required
Area coordinators report directly to the assistant and associate
directors of Residence Life and Housing, and secondarily to the
director for Residence Life and Housing. Area coordinators
supervise a student staff that consists of resident assistants
- Bachelor’s degree
- Professional residence life experience
This is a live-in professional position and considered “essential
personnel”. Must be available to live on campus, work various
evening, overnight, weekend, and occasional holidays and respond to
emergency/crisis situations that may occur 24/7 on the main campus
and satellite apartment complex located approximately 1 mile from
the main campus. Candidates must demonstrate ability to meet these
- Master’s degree in Higher Education Administration or related
- At least one year of post-baccalaureate (graduate or
professional) Residence Life experience or experience in a Higher
- Evidence of training in equity, inclusion, and cultural
competency, anti-racism, unconscious bias mitigation, etc., along
with a demonstrated level of cultural competency and experience
working with a diverse student population.
- A valid driver’s license to operate a motor vehicle in NYS is
preferred, due to the transportation needs of the position.
The State University of New York Cortland is an Affirmative
Action/Equal Employment Opportunity/Americans with Disabilities Act
(AA/ EEO / ADA ) employer. The university actively seeks
applications from women, veterans, individuals with a disability,
members of underrepresented groups or anyone that would enrich the
diversity of the university.
Job Close Date
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Special Instructions to Applicant
Special Instructions to Applicant
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
- * Please share your understanding of diversity, equity, and
inclusion and briefly describe your commitment to treating others,
at all levels of the organization with fairness and respect.
(Open Ended Question)
- Curriculum Vitae or Resume
- Cover Letter
- Professional References Contact Info. ONLY (minimum of 3)