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Academic Advisor

Northeastern University
Massachusetts, United States
Salary Not specified
Posted Date
Feb 16, 2023

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Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time

Academic Advisor

About the Opportunity

The College of Social Sciences and Humanities is a leader in the Experiential Liberal Arts. The College is strongly committed to fostering excellence through diversity and enthusiastically welcomes applications from members of groups underrepresented in higher education administration.

The College's schools, departments, and programs—with disciplines ranging from economics and history to English, urban affairs and international affairs, form an interdisciplinary group of scholars with global perspectives and a culture of inclusion. Our expert faculty connects liberal arts education with the challenges of our time, fostering ethical reasoning and critical thought, with attention to the enduring significance of history, literature, and culture. Strategic Areas of Focus for the college's education and research throughout its global network are (1) Resilience, Sustainability, Health, and Equity, (2) Cultural Transformations, Governance, and Globalization, and (3) Network Science, Computational Social Science, Digital Humanities, and Information Ethics.

CSSH has long been committed to creating a culture of inclusion for our students, faculty, and staff. Diversity and inclusion, as well as questions of race, racism, and anti-racism, are part of all our programs, all our research centers, our three areas of strategic focus—and are always work in progress. At the same time, we focus on how modes of constructing social hierarchies, including race, gender, sexuality, class, caste, and others, intersect with one another.


The Academic Advisor works with students to help them understand the pathways to a degree as well as support those who experience academic difficulty. They are responsible for interpreting and explaining University policies and procedures to their student population. The Academic Advisor guides students towards meeting their personal, academic, and professional goals; assist with creating academic plans and course registration to ensure they are on track to completing their requirements; monitor academic progress to encourage the successful and timely completion of degree requirements; and build relationships with students to understand their personal and academic needs.

The Academic Advisor supports the development and assessment of support programs to enhance the students' academic experience and increase the retention rates. They also serve as the liaison between students, parents, faculty, and staff.

This job will have a hybrid in-person/work-from-home work schedule.

Key Responsibilities and Accountabilities

1) Academic Advising: Advise students on a wide range of academic issues as they move from their first year through graduation, including creating academic plans, course registration, and monitoring academic progress to encourage the successful and timely completion of degree requirements. Identify and support academically at-risk students including those withdrawing from courses, off-track for timely graduation, not meeting satisfactory academic progress; provide coaching and referrals.

2) Class Year Administration: Activities may include graduation clearance, academic audits, transfer credit evaluation, dean's certification reports, academic probation reviews and/or and academic standing reports and reviewing advising statistics. Works collaboratively with office team by participating in all orientations and in special events.

3) Service & Professional Development: Work in partnership with faculty mentors and Chairs to develop advising support initiatives that will enhance the quality of students' academic experience and increase retention of students, particularly freshmen, international, and transfer students.

  • Knowledge of academic policies, procedures, college curricular matters, major requirements, counseling practices, development theory to create a student-centered academic environment, and Microsoft Windows suite of applications.
  • Ability to quickly identify and analyze problems and develop specific and realistic solutions.
  • Effective written, presentation and verbal skills with the ability to communicate in an empathic manner and while building trust in order to create a comfortable environment where students are willing to ask for help when they need it.
  • Ability to break down and explain complex policies and processes in a way that student easily understand.
  • Effective planning, organizational skills, and the attention to detail required to track deadlines, monitor progress, and facilitate the completion of degree requirements for every student while holding them accountable.
  • Knowledge and skills normally acquired through a master's degree preferably in counseling, human services or higher education (or equivalent experience advising in a college/university) and relevant work experience; preferably in higher education.

Documents to Submit:

Resume and Cover Letter required.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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