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Executive Director/Director of Graduate Admission Recruitment

Syracuse University
New York, United States
Salary Not Specified
Posted Date
Feb 7, 2023
Posting Details

Posting Details

Job #

Department Code

School of Management

Job Title
Executive Director/Director of Graduate Admission Recruitment

Syracuse, NY

Pay Range
Commensurate with experience

Staff Level

FLSA Status


Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

The Executive Director will report to the Associate Dean. This position is responsible for the overall recruitment, selection, and enrollment of MBA and MS students across all full-time WSOM Master’s programs. The Executive Director will be an innovative and thoughtful leader who will bring a creative and data-informed perspective to form a cohesive, integrated and collaborative admissions and recruitment function.

Responsible for the entire portfolio of full-time on-campus MBA and MS programs, the Executive Director will play a critical role in the school’s future by collaborating with staff and faculty to attract a diverse, talented and engaged student population locally, nationally, and internationally.

  • An MBA or other Master’s degree from an accredited college or university is required.
  • Five or more years of progressively responsible administrative experience in business, higher education or at a not-for profit.
  • Experience in higher education in admissions or student services. Excellent communication, presentation and technology skills are required.
  • The ability to work with a diverse team effectively and handle multiple projects with strict adherence to deadlines.
  • Must be willing and able to travel within the US and internationally.
Job Specific Qualifications
  • Breadth and depth of experience in enrollment management, strong business judgment and decision-making skills, a strong capability of working with data and analytics, the ability to work and interact in a transparent manner, and the ability to lead and manage are essential to success in this position.
  • The successful candidate will have previous senior-level admissions experience in a top-ranked business school or related program or relevant corporate experience in marketing, operations, or a related field; experience integrating across programs and building organizational structure to deliver an outstanding, student-centric experience; an appreciation for various program delivery formats, including high-quality hybrid offerings; experience managing the relationship with external admissions and student recruitment partners; and proficiency with admissions technology platforms.
  • Lead the development of a strategic recruiting plan for the enrollment of high quality & diverse students across a portfolio of Master’s programs.
  • Collaborate with the Associate Dean to identify/maintain recruiting collaborations and synergies, and defining a competitive and unique market position for all full-time Master’s programs. Current collaborations include National Black MBA Association, Management Leadership for Tomorrow, and articulation agreements with regional colleges.
  • Identify current and future market trends for student needs, recruiter requests, and changes in job market requirements that allow the Master’s programs to remain at the cutting edge of graduate business education.
  • Plan & implement recruiting and outreach programming that attracts a quality Master’s applicant pool, increases program visibility, increases student yield, decreases student melt, meets enrollment targets and ensures a diverse student body.
  • Employ a data-driven approach to analyze the graduate management education market & recommend appropriate courses of action to the Associate Dean and sr. leadership of the Whitman School.
  • Lead collaboration with Whitman’s Marketing & Communications Office to develop appropriate web and social media content, print material, and correspondence for recruitment purposes.
  • Serve as director of Master’s admissions, coordinating with program managers and faculty, and other master’s program staff.
  • Work directly with the Associate Dean to develop eligibility standards, admissions criteria and Financial Aid/Scholarship parameters in line with strategic and financial goals.
  • Oversee evaluation of applicants based on academic background, test scores, professional experience, career goals and other attributes; plan candidate interview process to assess focus and communication skills in line with Whitman School and Master’s Office values and principles; coordinate recommendations of admissions actions.
  • Manage student enrollment, enrollment targets, and summarizing reports for internal and external audiences.
  • Manage the CRM process, including filter and query development, database management, strategic dashboards for KPI identification, and identifying technologies to increase process efficiency.
  • Lead collaboration with others at Whitman School and Syracuse University to ensure overall enrollment system performance.
  • Lead and motivate a staff of professionals to work together to achieve program goals. Ensure alignment of key staff across the Master’s programs to ensure the delivery of a service oriented admissions, enrollment, and registration process.
  • Manage staff development, performance reviews, job descriptions, and employee administration for all direct reports.
  • Be the focal point for data collection and verification of Master’s ranking surveys and accreditation assessment data.
  • Facilitate appropriate budget reporting process for the Master’s programsLead as an active participant in national program-related organizations such as the MBA Roundtable and GMAC .
  • Ensure admissions goals are met, maintaining high quality academic standards.
  • Identify opportunities for program improvement, process efficiency, and regular feedback.
  • Provide leadership in the development of systems that gather student, alumni, and employer feedback.
  • Collaborate with Whitman senior leadership to support and implement curriculum, programmatic, or process efforts and changes.


Physical Requirements




Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

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