Regional First-Year Admissions Representative

Shenandoah University’s Office of Admissions is accepting applications for a/an ---. This is a full-time benefited position located on our main campus in Winchester, Virginia

General Description and Responsibilities
The regional admissions representative manages all activities necessary to recruit students, within a designated territory, to Shenandoah University, in order to meet individual and team enrollment goals. Counselors must have or acquire substantial knowledge about their territory, exercise discretion and independent judgment in developing recruitment strategies for their designated territories, and provide a high quality of service to prospective students and families throughout the recruitment, application, and acceptance/enrollment processes.

The regional admissions representative will often be the prospective student's first contact with the university and must recognize the importance of building a relationship based on the professional, correct, and timely exchange of information. The admissions representative is also a liaison between prospective families and the faculty and staff of other university departments. In this role, the admissions representative will be responsible for the general recruitment of all academic programs. The ability and willingness to work among a team, independently, and until the task is completed successfully, is essential.

Primary responsibilities:
1. Working collaboratively as a member of the First-Year Recruitment team, the admissions representative will be expected to utilize past and current data to analyze the impact, progress, and effectiveness of prior recruitment strategies and events within their designated territories, and then exercise their discretion and independent judgment to create, implement and execute individual recruitment strategies for the upcoming season within their designated territories.
2. Counselors will propose and make adjustments to prior years' recruitment strategies and events schedules, including discontinuing, modifying, or relocating previously held events. Counselors also will be expected to develop special outreach campaigns and new events, that will pique the interest of prospective students in the territory (and/or their parents). Counselors will be responsible for planning, implementing, and executing their campaigns and events, and selecting which high schools to visit and which college fairs to attend.
3. Responsible for developing innovative approaches to increase awareness and develop interest among groups within the designated territory. These groups include but are not limited to, prospective students and families, school counselors and administrators, school and community organizations, private instructors, and independent education counselors.
4. Reviewing applications, and then exercising discretion and independent judgment, including their knowledge of factors contributing to student success, to determine best-fit candidates for admission within their designated territory. Counselors are also responsible for notifying applicants of their admission decisions.

Additional responsibilities include, but are not limited to:
1. Enthusiastically and professionally representing the university at off-campus recruitment events.
2. Working in coordination with the Admissions Welcome Center Coordinator, assisting in the planning and executing of campus visits for prospective students, families, and school/community groups. This requires collaboration with other university departments, most commonly academic faculty, student life organizations, and athletics.
3. Giving admissions presentations to large and small groups during daily campus visits, virtual visits, and coordinated group visits, as well as providing main campus tours and special tours of other buildings, as needed. Fully participating in on-campus recruitment events that occur throughout the year, including, but not limited to, Open Houses, Student Shadow Days, Interviews, and Auditions.
4. Independently managing a series of Saturday Visits throughout the fall and spring, which will be distributed equitably among the members of the First-Year Recruitment team.
5. Maintaining student records and communicating with prospective families.
6. Other responsibilities and duties as assigned by supervisor(s).

Required Experience

Required Experience
Qualifications :
- Bachelor's degree is required
- 2-4 years of experience in admissions, sales, customer service, advising, counseling, or related field is strongly preferred
- Outstanding interpersonal skills are essential
- Excellent communication skills; both oral and written
- Bilingual (Spanish/English) preferred
- Familiarity with Apple computers and software, as well as Microsoft software, including Word and Excel
- Experience with various admissions technologies, including Slate CRM, preferred
- Attention to detail, ability to prioritize and complete tasks, and meet deadlines
- Ability to adapt to, and utilize, numerous technology applications appropriately
- A basic understanding of how to use data in order to accomplish a goal
- Ability and willingness to work evenings, and weekends and to travel within the designated territory.
- Additionally, periodic trips to campus will be required for training and to support on-campus recruitment programming. Adhering to university policies and procedures regarding travel is required.
- Must be able to lift 50 lbs. into and out of a vehicle.
- Valid driver's license with a good driving record and ability to pass a driving background check.

How to Apply:

The complete application will include a cover letter, resume, and contact information for three professional references. The review of applications will begin immediately and continue until a qualified candidate is selected.

Shenandoah University is committed to enriching its educational experience and culture through the diversity of its faculty, administration, and staff. All candidates are strongly encouraged to include a statement in their cover letters addressing ways in which they may be able to contribute to that commitment.

**Note: A pre-employment background check will be required and a satisfactory driving record may be required as a condition of hire.

Shenandoah University values the unique and diverse perspectives of individuals and communities locally and globally and seeks to foster mutual understanding in an inviting community where individuals are welcome and respected. The university does not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, veteran’s status, or on any other basis protected under applicable law.

Salary Type
Not Applicable

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