Associate Director of Data

Associate Director of Data & Analytics

Job Category: Staff
Division: University Relations
Department: Development
Opened Date:
Classification: AF
Hours: Full time
Benefits:

Summary:
The Associate Director of Data & Analytics is responsible for the overall strategy and management of the Development database, website, and other technologies that support fundraising and advancement operations. This position oversees the data and research team and leads procurement, project management, data integrity and implementation for the department's technology needs. This role will partner closely with Institutional Research, Information Services, Career Education Center, Alumni and Parent Relations, and other areas of campus. This role devises methods for identifying data patterns and fundraising trends that inform strategy and enhance results.

The University of Portland is a thriving community of more than 4,000 students who come from around the nation and the world, as well as over 1,000 faculty and staff. The University is located on a bluff in a residential neighborhood overlooking the Willamette River and the beautiful, dynamic City of Portland. Since its inception in 1901, the University has been guided by the Congregation of Holy Cross, a Catholic religious congregation of priests and brothers. Through its mission of teaching and learning, faith and formation, and service and leadership, UP prepares people who respond to the needs of the world and its human family.

The University of Portland is an equal opportunity employer dedicated to achieving a diverse faculty and staff. The University of Portland does not discriminate in its educational programs, admissions policies, scholarship and loan programs, athletic and other school-administered programs, or employment on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, or any other basis protected by and consistent with the law. The University expressly reserves its rights and obligations to maintain its commitment to its Catholic identity and the doctrines of the Catholic Church.

We offer our employees a competitive benefits package which includes:

Comprehensive, affordable medical and dental insurance plans for you and your dependents which include vision and alternative care options

403(b) retirement plan which includes employer contribution after two years of full-time service

Tuition Remission for employees after 90 days of full-time service; spouses and dependents eligible after two years of full-time service

13 Paid Holidays in 2022 calendar year along with a 10-day vacation accrual upon hire

Home Loan Benefit Program

Access to Beauchamp Recreational & Wellness Fitness Center and Clark Library at no cost

Discounts across University of Portland campus including Bookstore, Athletics events, Outdoor Pursuits/Bike Shop and Performing & Fine Art productions

This is a full-time, exempt position with benefits. Link to the full job description is available here: https://bit.ly/3Dk77h9


Responsibilities:
General Duties

Instill a data-driven culture and develop both an analytics strategy and schedule for reporting. Create reports, dashboards, and tools to present to Development, campus leadership, the Board of Regents, and other campus stakeholders. Focus efforts on fundraising goals, opportunities, outcomes, and trends to enhance department-level decision-making, planning, and feasibility assessments.

Manage a data team using a systems approach to workflow and priorities in order to meet fundraising and stewardship needs.

Develop, maintain, and refresh standard operating procedures for CRM usage, configuration (codes, fields, and workflows), requests, research, record-keeping, and other advancement services. Work with data team and Department colleagues to ensure best practices, industry standards, and efficiency.

Work with data team to manage and support data hygiene efforts. Lead the implementation of data standards and common data elements for data collection.

Oversee staff training, onboarding, and documentation for CRM, data and gift management operations, fund development, and reporting.

Lead strategy, training, and adoption for campus partner use of CRM. This includes mapping usage needs, permissions and confidentiality oversight, and project management for implementation with campus partners.

Lead and prioritize collaborative efforts to regularly convene campus’ Data Integrity Working Group.

Oversee Department’s technology needs. Manage procurement, project planning, implementation, maintenance, and training. Work closely with supervisor and management on industry trends, technological advancements, and planning to support a culture of innovation in fundraising and donor relationship management.

Serve as a liaison with key campus partners and work closely with and manage data integration, list requests, and reporting needs with the Controller’s Office, Financial Aid, Admissions, Human Resources, Information Services, and within the Department and Division. This includes implementing tools and resources to assist with data sharing and integration between data systems, such a data warehouse or complimentary software systems like Omatic or other programs for scholarship management, multi-channel fundraising, etc.

Provide consultation, resources, and oversight for prospect research. Coordinate data needs for wealth screening, appends, and other information-gathering tools. Assist research staff with presentations and reporting. Oversee management of research projects (staffing, timelines, needs, resources, and analysis.

Supervise assigned staff, including hiring, training, setting individual performance goals, completing annual performance reviews, and other performance management duties.

Other duties as relevant to the duties of the position or as assigned by supervisor or designee.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility.


Requirements:
Education and Experience

Required: Bachelor's degree and four years of relevant experience.

Required: Experience with Microsoft Excel, including use of VBA, pivot charts, and tables.

Required: Experience with data visualization tools for reporting and dashboard creation.

Required: Demonstrated experience in and passion for data integrity.

Required: Experience with database management and administration.

Preferred: CRM experience specifically for fundraising and/or sales, preferably using Raiser’s Edge or similar platform.

Preferred: Experience in higher education fundraising and alumni relations.

Or a combination of equivalent education and/or experience.

Knowledge, Skills and Abilities

Effective ability to use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized maintenance management systems.*

Excellent analytical, critical thinking, and problem-solving skills.

Proven success in managing, delegating, and completing projects.

Strong orientation towards taking initiative and ownership of projects and assignments and being proactive with projects, assignments, and process improvements.

Strong time management skills with the ability to work under pressure, manage multiple tasks, and be detail-oriented and deadline driven.

Excellent organizational skills and attention to detail.

Ability to conduct research and present data in a clear and persuasive manner.

Excellent verbal and written communication skills, including strong presentation skills.

Ability to routinely and independently exercise sound judgment in making decisions.

Ability to maintain and promote confidentiality of information and effectively handle highly- sensitive and confidential information with sound judgment, tact, and discretion. Strong ability to practice a high level of data privacy.

Excellent customer service and interpersonal skills. Exceptional client service orientation.

Ability to manage own workload and client relationship and needs.

Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a university setting that includes a wide array of policies, processes, individuals, and groups (including Board of Regents members and University donors).

Demonstrated competence with different/diverse cultures and ability to be an effective partner with diverse students, faculty, and staff.

Ability to lead a strong and effective team.

*All University of Portland positions require the ability to quickly learn and use new technologies, software, and applications in depth and at level of proficiency required for duties of the position. In most situations, the necessity of learning, using, and supporting new technologies, software, and/or applications does not change a job description nor make the position one that involves higher level duties.

Application Instructions:

Click the apply to job button. You will be directed to create a free account and begin your application.

A cover letter, resume, list of references, and response to a supplemental question are required. In your cover letter please respond to the following questions:

Why are you interested in this position at the University of Portland?

What are your areas of work-related strength and what areas would you like to grow?

Supplemental Question:

• If you were selected for this position, how would you use your skills and experience to contribute to supporting diversity, equity, and inclusion in this position at the University of Portland?

The University of Portland has a COVID-19 vaccination requirement that will apply to all university employees. To learn more about COVID policies and guidelines for University of Portland employees, please visit: https://www.up.edu/pilotsprevent/vaccinations/vaccination-policy.html.

For those requiring a reasonable accommodation to apply: Applicants who have a disability and would like to request a reasonable accommodation regarding the application or hiring process should contact Human Resources at (503) 943-8484 or recruitment@up.edu.


Required Documents: Cover Letter, References, Resume, Supplemental Questions

To apply, visit https://up.hiretouch.com/job-details?jobID=78288&job=associate-director-of-data-analytics

Founded in 1901, the University of Portland is a private, comprehensive, Catholic university with a mission of teaching and learning, faith and formation, service and leadership. The University of Portland is an equal opportunity employer fully dedicated to achieving a diverse faculty and staff. The University of Portland does not discriminate in its educational programs, admissions policies, scholarship and loan programs, athletic and other school-administered programs, or employment on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, or any other basis protected by and consistent with the law. The University expressly reserves its rights and obligations to maintain its commitment to its Catholic identity and the doctrines of the Catholic Church.



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