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Project Manager, Operations

Willamette University
Oregon, United States
Salary Not specified
Posted date
Aug 25, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Level
Employment Type
Full Time
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Project Manager, Operations

Posting Number: R0003781
Location: Salem Campus

Attention Current Willamette University Employees: In order to apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.

Instructions for Applicants:

Please read the following carefully before beginning the online application process.

To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments -- listed at the bottom of the page -- must be submitted for each individual job post that you are interested in applying for. If there is an application deadline, please ensure that your application is submitted by the deadline. Once you submit your application you will not be able to edit your application.

Position Summary:
The Project Manager, Operations (PM) functions as a key member of the COO's leadership team, providing both tactical and operational support. The PM plans, manages, and oversees projects to ensure they are completed in a timely manner and within budget. The PM reports directly to the COO and works across campus divisions with all levels of staff, on project management, process improvement, and related tactical operations matters. The PM also has primary operational responsibility for planning and communication within the COO's leadership team.

Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Project Management. The PM plans, manages, and oversees projects to ensure they are completed in a timely manner and within budget.
  • Lead the development and implementation of a broad, coordinated set of plans to meet the goals and priorities of the department
  • Continuously improve project management tools and methodologies
  • Define project scope and determine available resources
  • Facilitate the gathering of business requirements
  • With the COO, assemble project team
  • Follow a defined, agreed upon project management methodology
  • Set time estimates and evaluate the project team's capabilities
  • Create clear concise plans to both execute the project and monitor its progress
  • Provide reports to senior leadership on project progress
  • Adjust for unpredictable issues as needed before the project reaches its final stages
  • Develop straightforward plans that stimulate and motivate project teams to reach their full potential; provide mentoring, coaching, and guidance to team
  • Assign goals and request work breakdown structures or plans to meet the goals from each team member
  • Actively participate in cross-functional groups to solve problems across projects
  • Utilize an interdepartmental network of cultivated relationships to collect information, build support, and secure buy-in for project objectives
  • Establish deadlines and milestones
  • Communicate consistently to all teams and track progress
  • Set expectations and drive engagement to meet all required deadlines
  • Frequently review the budget and time allotted and plan to avoid overruns
  • Set guidelines to keep projects within budget
  • Identify and evaluate potential risks before the project begins; outline risk mitigation steps
  • Monitor and analyze expenditures and team performance and take corrective measures when needed
  • Schedule and lead project meetings and scrums
  • Present comprehensive reports using project management tools and technology
  • Establish trust across campus; project a credible professional image when communicating
  • Document all project related information

Process Improvement. The PM provides leadership and proactive integrated business analysis efforts that optimize resources in support of the University's mission and strategic priorities,
  • With COO, encourage innovation and drive organizational change and modernization efforts
  • Act as champion for business process changes, implementation efforts, and training
  • Identify opportunities for business process improvements within project scope
  • Act behind the scenes to craft solutions for business problems related or tangential to the project

Internal planning and communication for the COO

  • Bachelor's Degree
  • PMP Certification preferred
  • At least three years of increasingly responsible project management experience
  • Expertise in project management phases, techniques, and tools
  • Strong, current awareness of trends and best practices in project management
  • Good organization, presentation, negotiation, interpersonal, and communication skills, including maintaining and meeting various deadlines
  • Advanced proficiency with project management tools and technology
  • Ability to think creatively
  • Experience in higher education preferred
  • Proven track record of project management success, both in results achieved and in use of professional methodology
  • Experience in operational planning, process improvement, business analysis.
  • Ability to communicate ideas and information effectively in written and oral formats to administrative staff, professional colleagues, governing boards, and the general public in large or small group settings.
  • Strong collaborator across disciplines.
  • Excellent team leadership skills.

Salary: $75,000 - $80,000 depending on experience

Applications will be reviewed as received on a rolling basis until the position is filled.

All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.

You will need to upload the following two documents as part of your application materials in the "My Experience" section labeled Resume:
  • Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
  • Current Resume

​Incomplete applications will not be considered.

Apply online at

Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.

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