Network Support Specialist
Salary:
Job Type: Full-Time
Job Number: FY2300156
Location: Main Campus - Baytown, TX
Division: Information Technology
Position Overview
Starting Salary Range is $61,984 -$71,286. The initial salary offer
is commensurate with education and related work experience.
Provide technical support for computers and network applications,
web-based applications, and voice-over IP services to all areas of
the College.
Essential Duties & Responsibilities
Provide technical support for computers and network
applications, web-based applications, and voice-over IP services to
all areas of the College.
Provide effective technology support for computers and network
applications, web-based applications, and voice-over IP services to
all areas of the College.
Promote and facilitate the effective integration of technology
into the basic mission of the College through planning, end-user
training, consulting, and other support activities.
Develop, enhance, and manage the College's enterprise networks
to provide high-speed, transparent, and highly functional
connectivity among all information resources.
Develop and maintain highly effective, reliable, secure, and
innovative information systems to support instructional,
administrative, and network facilities functions.
Facilitate the collection, storage, security, and integrity of
electronic data while ensuring appropriate access.
Promote new uses of information technology within the
institution through the support of exploratory and innovative
applications.
Provide recommendations for effective strategic and tactical
planning in the use of technology.
Provide fast and reliable access to all information
systems.
Implement network security for the Local Area Network and Wide
Area Network.
Coordinate with the Help Desk and Computer Tech
activities.
Telecom administration; VoIP supervision and coordination.
Provide technical support for computers and network applications,
web-based applications, and voice-over IP services to all areas of
the College.
Surveillance cameras installations, setup and configurations,
and support Security Officers.
Asset management; recommend hardware, software licensing, and
maintenance contracts.
Oversee troubleshooting end-user support systems backups,
archiving, and disaster recovery and provide escalated end-user
support.
Work with project teams (faculty and staff) to help implement
internal systems.
Additional Duties & Responsibilities
Assume the Network Manager's “Other Responsibilities” in
his/her absence.
Perform other duties as assigned.
Minimum Education, Experience, Knowledge, Skills &
Abilities
Bachelor's (or higher) degree or equivalent combination of
education and experience in lieu of a degree
Experience with Microsoft MCSE, Cisco CCNA, and/or CCNP
Two (2) years of experience in multi-protocol network
environment administration
Experience with firewalls (Firewalls and Campus District
Network Security)
Experience in Print Server Management
Experience managing and configuring Cisco switches and
routers
Experience in VoIP-Cisco Call Manager and Unity Voicemail
Previous experience implementing and supporting numerous
student and administrative network applications
Experience managing and configuring network servers and storage
(RAID, iSCSI)
Experience in virtualization using Hyper-V and VMware
technologies
Ability to use Azure & Amazon Cloud HA integration
Extensive knowledge of Office365 administration
Must be able to demonstrate knowledge of Microsoft Systems
Center Configuration Manager administration
Must be able to lift, carry, and install servers and battery
back-ups
Must be available to be on-call in case of system issues or
outages
Must be able to work evenings and weekends as required
To apply, please visit https://www.schooljobs.com/careers/lee/jobs/3818046/network-support-specialist
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