Research Technician - Telephone Interviewer Center Urban Studies

Research Technician - Telephone Interviewer Center Urban Studies

We are searching for an experienced Research Technician - Telephone Interviewer Center Urban Studies at our Detroit campus location.

Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high quality education. Our deep rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society.

Essential Functions (Job Duties):

Establish contact with potential respondents and conduct interviews via telephone and computer.

Data entry and organization of responses.

Other related duties as required.

Unique Duties:

Qualifications:

Experience conducting telephone interviews, preferably with residential households.

Equipment requirement - you must have high-speed Internet access, your own phone, and a computer with Windows 10.

Good computer skills; able to use a Windows-based system.

Excellent verbal communication skills and enunciation; phone personality; excellent phone etiquette required.

Ability to follow all standard operating and project-related procedures. Ability to pay attention to detail.

Must be able to focus on relevant tasks (consistent calling, accurately assign codes to call records, etc.).

Bilingual Arabic and Spanish speakers are welcome, but must be proficient in English.

Must be available to work minimum hour requirements, with evenings and weekends as needed.

Preferred Qualifications:

School/College/Division:

H32 - Provost & VP Academic Affairs

Primary Department:

H6614 - Center Urban Studies

Employment Type: Temporary Employee

Job Type: Fractional Time

Job Category: Research

Funding/Salary Information:

Compensation Type: Hourly Wage

Hourly Rate:

Salary Minimum:

Salary Hire Maximum: $16

Working Conditions:

Flexible part-time hours: For non-WSU students, work a minimum of 20 hours per week with a possibility of up to 40 hours per week; 15 hours minimum for WSU students. Evening and weekend shifts are available (one Saturday or Sunday shift is required). "Work will be in-person, though partial remote work may be considered following demonstrated excellent performance."

Job Openings: 20

Reposted Position: No

Reposted Reason: None (New Requisition)

Prior Posting/Requisition Number: 427

Background Check Requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the University will inform you if a background check is required.

Equal Employment Opportunity Statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. WSU encourages applications from women, people of color, and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.